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Product Manager

Product Manager

IBM

1 - 6 years

11 - 15 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

product manager github data analytics data analysis cloud platforms business analyst user experience sales buyer analytics marketing automation customer satisfaction product management portfolio management agile jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Product Manager, you will own outcomes. This will include:

Strategic Product Management: Lead the roadmap and lifecycle of Platform Automation services, ensuring alignment with customer needs and business objectives.
Data Analytics Expertise: Utilize tools like EPM and Amplitude to analyze product performance and customer usage patterns, driving data-informed decisions to improve user experience and adoption.
Customer Success Enablement: Develop and execute proactive outreach strategies to foster customer satisfaction, retention, and long-term success. Communicate effectively and persistently to ensure customers achieve maximum value.
Data-Driven Decision Making: Identify trends, risks, and opportunities using comprehensive data analysis to inform product strategy and prioritize features.
User Feedback Integration: Design and execute OSAT surveys to capture user feedback. Synthesize insights to identify areas for product enhancement and validate improvement efforts.
Cross-Functional Leadership: Collaborate with engineering, marketing, and sales teams to ensure seamless execution of product strategies and go-to-market plans.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Bachelor’s degree in computer science or related fields.

Preferred - MBA from reputed Business School.
Excellent interpersonal skills with the ability to influence people and establish relationships / build rapport with technical and non-technical stakeholders.

Preferred technical and professional experience

6 months to 1 Year exposure to one or more industry leading enterprise agile planning or development tools such as, Microsoft's Github, Aha! Portfolio Management, Atlassian's Jira, etc.

1 to 2 years of Technology Industry Experience
1 to 2 years of experience as a business analyst or product manager in any industry/domain.
Understanding of product roadmaps, end-to-end lifecycles, release cadence, and support.
Understanding of cloud platforms and cloud buyer journey, cloud consumption and technology models such as pricing and utilization.
Experience in customer-driven usability and hypothesis-driven experimentation.
A deep passion for innovation and creating data-backed solutions

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