Product Integration Engineer

Vantageiq Technologies Opc

4 - 6 years

8 - 12 Lacs

Bangalore Rural

Posted:5 days ago| Platform:

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Skills Required

Rest Api Integration Debugging Skills Sdk Integrations Api Integration Sftp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Understanding partners' business use case.
Describing products to partners. (Presales/Post sales calls for clients).
Product demo/docs walkthrough.
Handling partner tech queries on email, live chat & calls.
Handling/debugging merchants Integration issues. (All products including
SFTP set-up, APIs, SDKs etc. etc.)
Owning the support documentation initiative & ensure that integration documentation is up to date.
Conducting in-depth analysis for every issue before reaching out to any cross-
functional teams for further support.

Who you need to be?

4 to 5 years of experience handling clients for different API integrations from reputed
fintech companies.
FinTech experience is a must.
To explain complex information in simple, clear terms to non-IT personnel.

Additional skills required: -

Ability to deal with complex issues.
Logical thinker
Good analytical and problem-solving skills.
Up-to-date technical knowledge.
An in- depth understanding of the product and process.
Good interpersonal and customer care skills.
Accurate records keeping.
Excellent Communication skills. Proficiency in English (both written and verbal)
Experience in web development in one or more of the following: Java, JavaScript, C,
C++, C#, VB.NET, PHP, or Python will be an added advantage.
Hands on experience with at least one programming language. Database queries (using
SQL etc. etc.)
Should be able to read & understand different types of APIs in JSON, XML & other
formats and should be able to use & prepare postman collections for different APIs and
help the partners integrate with these APIs.
Any Bachelor's degree (Technical degree preferred).

Job location

Bangalore (work from office-Hybrid)

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