Product Engineer Intern

Role & responsibilities Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively within acceptable TAT. Promptly following up on service requests and providing customer feedback. Monitoring equipment and product performance, and developing preventative maintenance measures. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Monitoring inventory and reordering materials when needed. Improving product skills and keeping up with competitor and industry developments. Writing reports and presenting findings to Managers and Supervisors periodically. Preferred candidate profile A bachelor's degree in Mechanical/Electronics/Mechatronics/Robotics Engineering from a a reputed University. Excellent verbal, listening, and customer service skills. Ability to identify problems and solve them proactively Ability to deal with multiple requests Ability to remain patient and professional under pressure. Superb work ethic and a growth mindset. The ability to convince and explain technical information to customers. The ability to tear down a product and understand the parts involved and how it works. Location: Ghatkopar, Mumbai Type: Full-time Stipend: 10,000/ month