Product Business Analyst

• Exposure to E-commerce, Website testing, API, and Mobile testing is a must.
• Sound knowledge of test methodology of Manual.
• Performing Software Testing and regression Testing. (Mobile & Web Applications).
• Requirement gathering for web and app development projects
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Assigning the technical queries/issues of clients to the technical departments.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• This technical profile ephasizes conceptual understanding and strategic insight rather than hands on coding
• It will not require any utilization of technical tools such as Power BI, Tableau, SQL.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Business analysis: 1 year (Preferred)

Work Location: In person