Product Advisor/Counsellor

People Group

1 - 6 years

2 - 5 Lacs

mumbai

Posted:2 weeks ago| Platform:

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Skills Required

night shift customer service outbound sales international call center voice process international voice process outbound calling international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello,

Shaadi.com is looking for VIP Consultant(Inside Sales advisor) to join our dynamic team and embark on a rewarding career journey.

Closing deals, pitching paid memberships, and offering top-tier service to our global and late-night members.
This role is perfect for someone who thrives after dark, is full of energy, and loves chasing targets when others are chasing dreams.
Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide product information, demonstrations, and recommendations to customers based on their needs and preferences.
Identify opportunities for upselling/cross-selling products or services that meet customer requirements.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams (e.g., technical support) to resolve complex customer issues.

Desired Candidate Profile

1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
Excellent verbal communication skills in English language; strong written communication skills are also required (a must for international or NRI calls)
Night shift experience is mandatory
Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)

Salary:- 25K-35K in-hand + Unlimited Incentives

Allowance: 100/day On-Payroll | Immediate Joining

Best Regards,

Anshu Jain

9007935892.

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