We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. You will be responsible for automating and testing complex and critical modules of various projects and services that power core engines at Monotype with the best engineering practices. In this role, you will also have an opportunity to create and own the components end-to-end, automate various tasks, and improve performance. What you ll be doing: Review and analyse system specifications. Collaborate with QA engineers to develop effective strategies and test plans. Create and execute test cases and analyse results. Evaluate product code according to specifications. Create logs to document testing phases and defects. Report bugs and errors to development teams. Help troubleshoot issues. Conduct post-release/ post-implementation testing. Work with cross-functional teams to ensure quality throughout the software development lifecycle problems. What we re looking for: Undergraduate degree in computer science, electrical engineering or any other technical field Comfortable working in a dynamic, fast paced, changing environment Strong customer focus, excellent problem solving, and analytical skills Excellent interpersonal, communication and organizationalskills Strong analytical and problem solving skills
As a Senior Analyst, Data and Analytics, you will be part of the Global Data Team, focusing on enhancing data sets & data infrastructure for scalable integration, deeper insights, and reduced duplication, enabling Monotype with faster, more accurate, and self-sustaining analytics for critical decision making. The ideal candidate will be passionate about ensuring data quality and presenting actionable insights through data visualization. This role will play a key part in shaping data-driven decisions across departments by maintaining clean, reliable data and creating intuitive dashboards and reports. What you ll be doing: Analyze complex datasets to identify trends, patterns, and actionable insights. Monitor, validate, and cleanse data to ensure accuracy, completeness, and consistency across datasets. Be the go-between for understanding the stakeholder problem to solve, partnering with engineering to define the ideal solution and implement the data infrastructure and workflows, focusing on eliminating data silos, effort duplication and manual work. Design and develop interactive dashboards, charts, and reports using tools such as Tableau, Power BI, or Looker. Develop and maintain documentation related to data quality standards, rules, and processes. Translate analytical findings into clear, compelling visual stories for stakeholders. What we re looking for: 4+ years of Data Analysis & BI experience is required. Proven track record of solving complex business problem and communicating easily understood recommendations to teams for implementation. Technically proficient in pulling disparate data sets together to address questions and identify the underlying story in the data. Proficiency in and passion for data visualization tools (e.g. Power BI, Qlik, Tableau, Looker, Sigma). Proficiency in SQL and/or other data exploration tools. Solid understanding of data infrastructure. Product management mindset, always seeking to understand the problem to solve when approached with a pre-conceived solution. Critical thinking skills and appropriate prioritization, with the ability to say no and backing that up with data and professionalism. Strong written and presentation skills. History of teamwork and proven ability to get the job done. Strong desire to act with urgency and curiosity when background information may not be readily available. What s in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including Presidents Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more!
Role Summary We are seeking an experienced, hands-on Senior SAP Consultant with deep expertise in SAP ECC to manage and evolve our global SAP ERP landscape. This is an individual contributor role responsible for end-to-end ownership of SAP operations, enhancements, and projects in collaboration with business stakeholders and our managed support partner. The candidate should demonstrate a strong understanding of business processes, ERP governance, and technology delivery in a mid-sized global environment. The individual will oversee the financial applications not limited to ERP to deliver business value. Key Responsibilities ERP Ownership & Governance Act as the primary internal owner of the SAP ECC system and related interfaces. Serve as the interface between business teams and managed service provider, ensuring SLAs, issue resolution, and enhancements are executed effectively. Provide functional and technical oversight on SAP processes across the global enterprise. Ensure system stability, compliance, and performance through proactive monitoring, incident triaging, and capacity planning. Business Engagement & Process Leadership Partner with Business Teams to understand pain points and translate them into SAP solutions. Drive continuous process improvement, digitalization, and simplification across core SAP modules. Manage and prioritize the SAP backlog in alignment with business goals. Conduct periodic business reviews & process walk-throughs to drive improvements. Project Management & Delivery Lead small to medium ERP projects, including system enhancements, rollouts, and integrations. Liaise with cross-functional teams, vendors, and internal IT to ensure timely delivery. Support testing, training, and change management. Risk, Compliance & Documentation Ensure compliance with internal controls and audit standards. Ensure audit closures without major observations. Maintain up-to-date documentation for processes, interfaces and customizations. Proactively identify and mitigate risks, gaps, or system vulnerabilities. Required Technical & Functional Skills SAP Functional Competencies Deep hands-on experience in SAP FI/CO, AA, SD, MM (Services) Working knowledge of SAP RAR and BPC. Ability to troubleshoot and perform root cause analysis across multiple SAP modules. Understanding of SAP security roles and authorizations. Experience with interfaces and middleware (e.g., IDocs, BAPIs, RFCs, flat files, APIs). Exposure to period-end closing, intercompany processes, asset capitalization, and deferred revenue scenarios. Integration with multiple 3rd party systems billing, CRM, analytics, payment gateways, tax engines (like OneSource / Avalara), etc. Technical Awareness (Nice to Have) Knowledge of SAP ECC architecture, hosting (on-prem/cloud), and backup/disaster recovery best practices. Familiarity with ABAP debugging and reading technical specs. Understanding of SAP Notes application, patch management, and basic transport processes. Familiarity with RPA, AI/ML tools and their application in business process optimization. Soft Skills & Behavioural Competencies Strong business acumen and the ability to translate technical language for business stakeholders. Self-starter capable of working independently with minimal supervision. Strong vendor and stakeholder management skills. Excellent analytical, problem-solving, and communication skills. Highly organized, able to manage multiple priorities and projects. A collaborative mindset and ability to work across time zones and cultures. Qualifications & Experience Bachelors degree in Engineering, Computer Science, Accounting, or a related field. 10 14 years of hands-on SAP ECC experience in global environments. Proven experience working with managed services/SI partners. Experience in a global mid-sized company or multi-entity setup is a strong advantage. SAP certifications (e.g., FI/CO, SD, BPC) are a plus.
Network Administration Configure, manage, and troubleshoot Cisco switches, routers, firewalls (ASA/Firepower/FTD), and Meraki appliances. Design and implement secure LAN/WAN and wireless network architectures. Manage VPNs, VLANs, ACLs, QoS, NAT, DHCP, and routing protocols (EIGRP, OSPF, BGP). Optimize network performance and proactively resolve latency, connectivity, and throughput issues. Systems Administration Administer Windows Server (AD, DNS, DHCP, GPOs) and Linux-based systems. Manage virtualization platforms such as VMware ESXi and Hyper-V. Perform patching, backup, and disaster recovery planning. Maintain monitoring systems for uptime, performance, and security (e.g., SolarWinds, Nagios, PRTG). Security & Compliance Implement and maintain firewall rules, intrusion detection/prevention systems (IDS/IPS), and endpoint security. Ensure network and system compliance with IT policies, audit requirements, and regulatory standards. Cloud & Infrastructure Projects Collaborate on hybrid-cloud connectivity and deployments (AWS, Azure). Lead or participate in infrastructure projects, migrations, and new deployments. Documentation & Support Maintain accurate documentation: topology maps, configuration records, SOPs. Provide Tier 3 support for IT incidents and service requests. Mentor junior administrators and serve as technical SME for escalations. What we re looking for: 8-10 years of relevant experience in systems and network administration. Strong hands-on experience with: o Cisco Catalyst/Nexus series switches o Cisco ASA / Secure Firewall / FTD o Cisco Meraki MX, MR, MS devices Expertise in routing/switching protocols and security configurations. Solid understanding of Windows/Linux server environments and virtualization. Familiar with ITIL practices and change management processes. Strong problem-solving skills and a knack for root cause analysis. Excellent communication and collaboration abilities. The ability to thrive in a fast-paced environment. Certifications in Cisco CCNP (Enterprise or Security), Cisco Meraki CMNA are preferred. Microsoft Azure Administrator (AZ-104) or AWS Solutions Architect certification is good to have. Certification in CompTIA Security+ / CEH / ITIL Foundation is a plus.
Work closely with Monotype s engineering/technical teams to understand and address their legal support needs. Provide full contract support and legal advice for engagements with third parties, including contractors, consultants, and joint ventures, as well as managing NDAs. Guide procurement processes involving infrastructure and software licensing, ensuring compliance and risk mitigation. Advice on legal considerations for technology products (privacy, cybersecurity, data, intellectual property overlaps) and collaborate on business model development with the VP of Global Licensing and Strategy. Develop and help implement technology-related policies that support innovation and compliance across the organization. Leverage your technical understanding preferably backed by formal education in Information Science, Computer Science, Mathematics, or equivalent academic experience to bridge the gap between legal counsel and technology support. What we re looking for: Licensed to practice law in India and in good standing, with a minimum of 3+ years experience as a legal advisor (solicitor) to tech companies. Demonstrated experience in managing and negotiating technology contracts, including those related to third-party collaborations and procurement. Preferably, a candidate with formal education in a technical discipline or proven academic experience in a science-related field. Fluency in English, both written and verbal, with the ability to articulate complex legal and technical concepts to diverse audiences. A strong team player with a proven track record of working effectively across multidisciplinary teams and driving strategic legal initiatives in dynamic, tech-driven environments.
Information Security Analyst I Are you our TYPE Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world s leading company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. Monotype is looking to hire an Information Security Analyst to join Monotype. This position will be tasked with performing security investigations, coordinating breach response, and maintaining the security monitoring infrastructure. We are willing to hire without experience and training but will consider candidates with experience in the role. This candidate will work with internal Information Technology, Product Assurance, Engineering and Tech Stack Vendors. You will have an opportunity to: Analyzes threat information from multiple sources, disciplines, and agencies across the Intelligence Community. Synthesizes and places intelligence information in context; draws insights about the possible implications. Analyzes collected information to identify vulnerabilities and potential for exploitation. Identifies and assesses the capabilities and activities of cyber criminals or foreign intelligence entities; produces findings to help initialize or support law enforcement and counterintelligence investigations or activities. Responds to crisis or urgent situations within the pertinent domain to mitigate immediate and potential threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Investigates and analyzes all relevant response activities. Support, maintain and enhance IDS/IPS and other security monitoring capabilities. Assist IT in system and network hardening. Assist IT in malware remediation. Assist IT in configuration auditing of network and operating systems. Conduct or assist in internal penetration testing. Engage with internal as well external stakeholders and build successful partnerships. What we re looking for: 1-3 yrs in understanding of network, systems, applications, and cloud security, specifically with AWS. Technical communication and analytical skills. Time management and organization skills with an aptitude towards creative problem solving. Oral and written communication skills; strong presentation skills. Working knowledge and experience in compliance/remediation efforts of relevant domestic and international security standards and best practices such as PII, PCI DSS, ISO 27001/2, SSAE 16, SOX and AML. Bachelor s degree in computer science/information technology or equivalent. What s in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including Presidents Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-DNI
Are you our TYPE Monotype Global Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world s leading company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first- of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. What you ll be doing: Design, develop, and maintain robust data pipelines to extract, transform, and load data from multiple sources into visualization tools. Collaborate with cross-functional teamsto understand data requirements and translate them into scalable and efficient pipeline solutions. Identify, evaluate, and integrate new data sources to enhance the quality and depth of available data. Implement data validation and quality checks to ensure data accuracy and integrity throughout the pipeline. Optimize and fine-tune data pipelines for improved performance, scalability, and reliability. Monitor pipeline performance and troubleshoot any issues or bottlenecks that may arise. Work closely with data scientists, analysts, and stakeholders to understand their data needs and provide appropriate solutions. Stay up to date with industry trends and best practices in data engineering, and actively contribute to the improvement of data engineering processes and technologies within the organization. Document data pipeline architecture, processes, and workflows for future reference and knowledge sharing. Having in depth understanding of AWS or Azure offerings is a must. In-depth understanding for DevOps processes is a must. What we re looking for: Bachelor s or master s degree in computer science, Engineering, or a related field. Proven 4+ years of experience as a Data Engineer or similar role, with a focus on building data pipelines. Strong programming skills in languages such as Python, NodeJS, JavaScript, Typescript, Java, or Scala. Proficiency in SQL and experience with relational databases (e.g., MySQL, PostgreSQL). Proficiency in NoSQL is a big plus Experience with big data processing frameworks like Apache Spark or Apache Hadoop. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their data services. Knowledge of data integration techniques, ETL (Extract, Transform, Load) processes, and data modelling. Experience with integration platforms like Microsoft SSIS or MuleSoft a plus. Experience with visualization tools like Tableau, Power BI, or Looker is a plus. Strong problem-solving and troubleshooting skills, with a keen attention to detail. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Monotype is expanding globally. Proficiency in one or more of the following languages is desirable (not mandatory) for this role: German, Japanese, French, Spanish. What s in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including Presidents Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-DNI
Create Learning Plans/Curriculums, Editing & updating e-learning modules. Maintain Sales-facing pages and content in Mindtickle. Stay updated on new Mindtickle features and recommend optimizations. Ensure compliance with process, technology and data requirements according to system governance. Lead efforts to identify, troubleshoot, and resolve LMS-related system issues. Help to identify and prevent problems before they occur. Ensure functionality of the LMS in the areas of registration, notification, administration of training operations, assessment and resource management. Partner with the GTM Enablement team to digitize existing training content. Responsible for running reports on program evaluations and assessments. Conduct regular reviews of training feedback to evaluate training intervention success. Establish standard reports and dashboards that are accurate and timely and enable managers, training team, and other internal stakeholders to determine training effectiveness. Based on reporting, recommend adjustments to learning content management, workflow processes, and user experience that would improve the learner experience and business impact. Maintain training events and information across Monotype s technology. Create new training modules. Continually evolve our LMS strategy. What we re looking for: Bachelor s degree. Minimum 3-7 years of work experience working on any LMS system (preferably Mindtickle). Ability to effectively manage and prioritize multiple projects. Strong attention to detail and quality with exceptional organizational skills. Good experience with Microsoft Office, data analysis and reporting. Excellent interpersonal, presentation, and verbal & written communication skills. Ability to comfortably work in a deadline-oriented environment. Creative, inquisitive, and coachable; ability to take constructive feedback. Should be comfortable working East Coast hours when needed (for onboarding and one-off training requirements.)
Are you our TYPE ? Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world s leading company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. We are seeking an experienced and dynamic Associate Manager to join our team. The ideal candidate will have 7-10 years of experience in market research and a solid understanding of leading a team. This role is pivotal in overseeing regional/focus teams, setting performance objectives, enhancing processes, and driving major research processes and initiatives. The Associate Manager will play a critical role in departmental strategy and team growth. What you ll be doing: Oversee the activities of regional or focus teams, ensuring alignment with overall Go-to-Market goals & objectives Set clear performance objectives and expectations for team members, providing regular feedback and support. Drive major research & GTM processes and initiatives, ensuring they align with the department s strategic objectives. Lead projects from inception to completion, ensuring high-quality deliverables and timely execution for GTM velocity Enhance and streamline operational processes to improve efficiency, productivity, and quality of outcomes. Collaborate with Analytics team to create & manage KPI & insights dashboards Guide direct reports in routine tasks, fostering a culture of accountability and excellence. Work closely with the sales team to ensure that research initiatives support sales strategies and GTM objectives. Address and manage employee relations issues with a fair and consistent approach, fostering a positive work environment. Work with GTM divisions e.g. Sales Enablement, F&PA, Revenue Operations to enable projects & initiatives Collaborate with Legal & Enforcement teams for market intelligence tasks & project strategy & delivery What we re looking for: 7-10 years of experience in market research/sales operations with a solid understanding of market research & GTM methodologies and best practices. 4+ years of experience in leading and managing teams, with a demonstrated ability to set and achieve performance objectives. Demonstrated ability to make informed and strategic decisions by assessing situations, considering various factors, and choosing the best course of action. A track record of enhancing and streamlining processes to improve efficiency and effectiveness within a team or department. Proactive in identifying areas for improvement and implementing solutions. Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively. Strong interpersonal skills to manage employee relations and foster a positive work environment. Flexibility with working hours to meet the needs of the team and the business. Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-DNI
Information Security Analyst II Are you our TYPE ? Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world s leading company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. Monotype is looking to hire an Information Security Analyst to join Monotype. This position will be tasked with performing security investigations, coordinating breach response, and maintaining the security monitoring infrastructure. We are willing to hire without experience and training but will consider candidates with experience in the role. This candidate will work with internal Information Technology, Product Assurance, Engineering and Tech Stack Vendors. You will have an opportunity to: Analyzes threat information from multiple sources, disciplines, and agencies across the Intelligence Community. Synthesizes and places intelligence information in context; draws insights about the possible implications. Analyzes collected information to identify vulnerabilities and potential for exploitation. Identifies and assesses the capabilities and activities of cyber criminals or foreign intelligence entities; produces findings to help initialize or support law enforcement and counterintelligence investigations or activities. Responds to crisis or urgent situations within the pertinent domain to mitigate immediate and potential threats. Uses mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Investigates and analyzes all relevant response activities. Support, maintain and enhance IDS/IPS and other security monitoring capabilities. Assist IT in system and network hardening. Assist IT in malware remediation. Assist IT in configuration auditing of network and operating systems. Conduct or assist in internal penetration testing. Engage with internal as well external stakeholders and build successful partnerships. What we re looking for: 2-4 yrs in understanding of network, systems, applications, and cloud security, specifically with AWS. Technical communication and analytical skills. Time management and organization skills with an aptitude towards creative problem solving. Oral and written communication skills; strong presentation skills. Working knowledge and experience in compliance/remediation efforts of relevant domestic and international security standards and best practices such as PII, PCI DSS, ISO 27001/2, SSAE 16, SOX and AML. Bachelor s degree in computer science/information technology or equivalent. What s in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including Presidents Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-DNI
Mid-Market Sales Representative Are you our TYPE ? Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world s leading company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We are looking for first point of contact with prospective customers, the Mid Market Sales representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype s type, technology, and expertise. The Mid-Market Sales Representative will interact with prospective clients via telephone, email and other technologies. This individual will have responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success of this role. Another important role of the Mid Market Sales Rep is to support the field Account Managers with complex quotes, creation of contractual paperwork and other administrative tasks, while helping existing clients (some high profile, large brands and agencies) with any queries they may have and spotting opportunities to turn some of these queries into future sales. What you ll be doing: Manage inbound sales requests received via web, email, and phone. Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up. Drive continuous pipeline building to ensure an adequate and healthy sales funnel for sustained business growth. Contact prospects generated from internal marketing programs, or accounts identified in key verticals. Answer existing customer queries and spot opportunities for future sales. Set up and deliver sales presentations, product/service demonstrations and other sales ss engagements. Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes. Obtain thorough knowledge of company s solutions and corporate/market value to identify and drive qualified leads. Collaborate with supervisor and sales teams to determine sales strategies and approaches. Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services. Maintain and update internal Customer Relationship Management (CRM) system to accurately track all relative customer data, business insights, and record of interactions. Ensure follow-up and management of database of prospective and current customers. Maintain and organise database reports on a daily, weekly, and monthly basis to deliver to necessary team members. Understand and present product/services features, quote prices, credit terms and sales order process. Assist and create quotes and RFP responses to potential clients. Continuously develop knowledge and skills. What we re looking for: 4-6 years Experience in opportunity qualification, sales calls, and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. Excellent listening, verbal, and written communication skills. Strong problem identification and objection resolution ability. Ability to engage customers and build strong relationships. Strong data analytics ability with attention to detail. Self-motivated with high energy and drive to succeed. Ability to work individually and within a team. Experience with customer relationship management software and knowledge of marketing automation software. Ability to embrace change and learn quickly. What s in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including Presidents Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-DNI
Design and develop high-quality eLearning modules, interactive training, videos, and other instructional content to support global sales enablement initiatives. Translate sales processes, product knowledge, and methodology into engaging, easy-to-digest learning materials. Collaborate with subject matter experts (SMEs), sales leaders, and GTM enablement partners to gather requirements and ensure content accuracy. Maintain and update existing enablement content to reflect new messaging, processes, or product launches. Ensure content is aligned with adult learning principles, accessibility standards, and company brand guidelines. Partner with enablement program managers to integrate content into structured onboarding and ongoing training programs. Leverage learning management systems (LMS) and tools like Mindtickle, Articulate, or similar tools, to deliver and measure content effectiveness. Continuously evaluate learner feedback and training metrics to improve content quality and impact. Qualifications 5-8 years of experience in instructional design, content creation, or a related role (preferably in sales enablement, L&D, or GTM functions). Proficiency with eLearning development tools (e.g., Articulate Storyline, Rise, Captivate, or similar). Strong skills in visual communication, writing, and editing. Experience using LMS platforms (Mindtickle or similar) to deliver and track training content. Ability to manage multiple projects simultaneously with strong attention to detail. Collaborative mindset with excellent communication and stakeholder management skills
Resolve purchase and billing issues. Purchases may be made by credit card, PayPal, or invoice. Work with corporate customers, stakeholders in establishing invoice accounts, processing purchase orders, and invoicing. Engage during client onboarding, from SSO setup to enterprise integration. Collaborate with engineering and IT teams to implement API workflows. Communicate with the development team, finance team regarding common customer questions. Work with other departments to maintain product integrity. Escalate support and feature enhancement requests as needed. Conduct UAT, document and contribute to product briefs, internal tools. What we re looking for: Basic knowledge of Windows and Mac. Knowledge of cloud infrastructure: Cloudflare, AWS console, IAM- Identity and Access management. Mongo DB and MySQL. HTML5 and CSS Basic knowledge of Windows and Mac text applications (MSOffice, Adobe Creative Cloud, etc.). Good written and verbal communication skills (English) Ability to manage multiple tasks and priorities (both supervised, and non-supervised) and work within time targets.
Oversee and review day-to-day Accounts Receivable (AR) operations, ensuring accuracy and timeliness of posting revenues, customer payments, and adjustments. Review overdue accounts by identifying reasons for payment delays, examining customer portals, verifying documentation required for payments, and determining the appropriate escalation contacts within the customers organization. Proactively contact internal stakeholders to resolve overdue cash receipts. Post revenues by verifying and entering transactions in SAP / ERP system. Record global customer collections and reconcile them with accounts. Validate account discrepancies by coordinating with sales, trade promotions, customer service, and directly with customers. Review and approve resolution of valid deductions, ensuring proper adjusting entries are passed. Analyze customer payment behavior and history to proactively address collection issues. Support and guide the AR team in resolving escalations related to collections, disputes, and reconciliation. Prepare, review, and circulate MIS reports on outstanding debtors, ageing analysis, and collection efficiency for management review. Monitor AR & AP KPIs and drive process improvements to strengthen credit control and cash flow. Act as a point of contact between the AR/AP team and internal stakeholders for escalations and process clarifications. Ensure compliance with internal controls, company policies, and audit requirement . What we re looking for: We re seeking a detail-oriented and collaborative professional who thrives in a dynamic environment. The ideal candidate will have: Finance professional with 10 plus years of experience in Accounts Receivable & Accounts Payable A bachelor s degree or equivalent professional experience. Prior exposure of SAP in Accounts receivable domain. A track record of partnering successfully with both sales and finance teams. Strong communication skills Excellent organizational skills with high attention to detail. Flexibility to work across global time zones, as needed. A proactive mindset and the ability to work independently while being a strong team contributor.
You will be responding and assisting in all aspects of customer needs, such as finding, purchasing, downloading, installing, and implementing products, plus order correction or modification What you'll be doing: Resolve purchase and billing issues Purchases may be made by credit card, PayPal, or invoice Work with corporate customers, stakeholders in establishing invoice accounts, processing purchase orders, and invoicing Engage during client onboarding, from SSO setup to enterprise integration Collaborate with engineering and IT teams to implement API workflows Communicate with the development team, finance team regarding common customer questions Work with other departments to maintain product integrity Escalate support and feature enhancement requests as needed Conduct UAT, document and contribute to product briefs, internal tools What we're looking for: Basic knowledge of Windows and Mac Knowledge of cloud infrastructure: Cloudflare, AWS console, IAM- Identity and Access management Mongo DB and MySQL HTML5 and CSS Basic knowledge of Windows and Mac text applications (MSOffice, Adobe Creative Cloud, etc) Good written and verbal communication skills (English) Ability to manage multiple tasks and priorities (both supervised, and non-supervised) and work within time targets Self-motivated ability to work on a team or individually, organizing one s workload to achieve prompt, courteous, and accurate responses to requests for help or information from customers and prospective customers Good Typing skills English Willing to work in Australia, UK and India shift on rotational basis and on weekend/holidays Willing to work in Australia, UK and India shift on permanent basis and on weekend/holidays
Are you our TYPE Monotype (Global) Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype Solutions India Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world s leading company in fonts. It s a trusted partner to the world s top brands and was named One of the Most Innovative Companies in Design by Fast Company. Monotype brings brands to life through the type and technology that consumers engage with every day. The companys rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Monotype is looking to hire an Information Security Trainee to join Monotype. This position will be tasked with performing security investigations, coordinating breach response, and maintaining the security monitoring infrastructure. We are willing to hire without experience and training but will consider candidates with experience in the role. This candidate will work with internal Information Technology, Product Assurance, Engineering and Tech Stack Vendors. You will have an opportunity to: Analyze threat information from multiple sources, disciplines, and agencies across the Intelligence Community. Synthesize and place intelligence information in context; draw insights about the possible implications. Analyze collected information to identify vulnerabilities and potential for exploitation. Identify and assess the capabilities and activities of cyber criminals or foreign intelligence entities; produce findings to help initialize or support law enforcement and counterintelligence investigations or activities. Respond to crisis or urgent situations within the pertinent domain to mitigate immediate and potential threats. Use mitigation, preparedness, and response and recovery approaches, as needed, to maximize survival of life, preservation of property, and information security. Investigate and analyze all relevant response activities. Assist IT in malware remediation. Assist IT in configuration auditing of network and operating systems. What we re looking for: Understanding of network, systems, application, and cloud security, specifically with AWS. Understanding of information security concepts. Technical communication and analytical skills. Time management and organization skills with an aptitude towards creative problem solving. Oral and written communication skills; strong presentation skills. Bachelor s degree in computer science/information technology/information security or equivalent. What s in it for you: Hybrid work arrangements and competitive paid time off programs. Comprehensive medical insurance coverage to meet all your healthcare needs. Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales. A creative, innovative, and global working environment in the creative and software technology industry. Highly engaged Events Committee to keep work enjoyable. Reward & Recognition Programs (including Presidents Club for all functions). Professional onboarding program, including robust targeted training for Sales function. Development and advancement opportunities (high internal mobility across organization). Retirement planning options to save for your future, and so much more! Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #LI-DNI