Posted:5 days ago|
Platform:
On-site
Full Time
• Possess in-depth knowledge of DNS records, their implementation, and different DNS
panels.
• Configure and manage Outbound and Inbound DMARC policies on different email
gateways/servers.
• Analyze email headers to troubleshoot SPF, DKIM, and DMARC failures.
• Investigate and resolve email delivery failures, including SMTP issues, bounce classifications, blacklisting, and content-based filtering (beyond SPF/DKIM/DMARC).
• Strong understanding of email routing and authentication frameworks across single and multi-gateway architectures.
• Provide expert-level consulting to enterprise customers, explaining technical concepts in an actionable manner.
• Work closely with customers to ensure proper email authentication and compliance with industry standards.
• Comprehensive understanding of email-based attacks, including spoofing and phishing, along with effective mitigation strategies.
• Respond to customer inquiries and resolve technical issues via email, calls, and other communication channels.
• Effectively communicate technical concepts to both technical and non-technical audiences.
• Draft professional and technically sound emails with clear troubleshooting steps and solutions.
• Work closely with Engineering and Product teams to provide feedback on product enhancements.
SeerTech Systems
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