Procurement Supervisor

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking an experienced and highly motivated Procurement Supervisor to join our team in Hyderabad. The Procurement Supervisor will be responsible for overseeing and managing the daily operations of the procurement department, ensuring efficient and cost-effective acquisition of goods and services. This role requires strong leadership skills, an in-depth understanding of procurement processes, and the ability to negotiate favorable terms with suppliers.

Key Responsibilities:

• Supervise and mentor a team of procurement professionals, providing guidance and support.
• Develop and implement procurement strategies to optimize cost, quality, and delivery.
• Manage the end-to-end procurement process
• Monitor buyers’ performance and manage relationships to ensure high-quality service and quality.
• Ensure compliance with all relevant procurement policies, procedures, and regulations.
• Collaborate with other departments (e.g., finance, operations, engineering) to understand their procurement needs.
• Prepare and present reports on procurement activities
• Resolve any issues or discrepancies related to procurement activities.
• Contribute to continuous improvement initiatives within the procurement department.

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• 10 years of progressive experience in procurement, with at least 2 years in a supervisory or leadership role
• Proven experience working in the Indian market, particularly in Hyderabad, is highly desirable.
• Strong knowledge of procurement best practices, principles, and procedures.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in procurement software and Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle).
• Ability to analyze data, identify trends, and make informed decisions.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• High level of integrity and ethical conduct.
• Fluency in English (written and spoken) is essential. Knowledge of Telugu and/or Hindi is a plus.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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