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Capgemini
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Procurement Specialist

Procurement Specialist

Capgemini

6 - 11 years

5 - 9 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

procurement zendesk sap supply chain order management customer care po

Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR ROLE
We are seeking a talented and driven Procurement Specialist to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to identify trends, patterns, and insights that will contribute to our company''s growth.
In this role you will play a key role in

Acknowledging customer complaints promptly and responding to them within set time limits, systematically and fairly

Responsible for independently receiving, documenting, investigating and resolving customers?? queries within agreed authority

Acknowledge & work on Backorder Reports & Customer Portal Requests

Ensure that all written communication is carried out as per the customer care procedures

YOUR PROFILE

Expertise on Supply Chain processes with a good level of understanding on Order Management

Should be willing to work as per Business requirement

Working knowledge in SAP

Experience in customer order management process ?? Order creation, PO processing, Handling Customer queries, Exposure to SAP and Zendesk

Can independently handle customer inquiries through Phone or emails

6+ years of expereince require

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Procurement Specialist