Procurement Specialist

Dear All,

Greetings from Brennan!

PURPOSE OF ROLE:

In this role, you will efficiently manage procurement tasks for Brennans Hardware & Software Practice (HSP), across order processing, order management, reporting and client documentation.

Accuracy & timeliness will be critical in this role to ensure operational excellence and delivery of expected client outcomes.

ROLE RESPONSIBILITIES

In your role you will be responsible for:

• Processing customer orders and issuing purchase orders to Brennans network of approved suppliers
• Order management including obtaining and updating ETA’s, delivery information and other order related enquiries
• Communicating order updates with internal & external stakeholders
• Software registration & issuing license documentation to clients.
• Return process (RMAs) for faulty and incorrect goods.
• Ad hoc Procurement/Reporting tasks as required.

KEY COMPETENCIES

To succeed in this role, you will have the following experience and competencies.

• Procurement & Order Management Expertise

  – Skilled in managing purchasing cycles, supplier negotiations, and order tracking; confident in coordinating ETAs, monitoring stock levels, and ensuring backorder follow-ups are completed promptly.

• Attention to Detail & Accuracy

  – Consistently produce precise documentation, error-free data entry, and accurate software registrations; highly organised with strong process discipline to maintain compliance and prevent costly mistakes.

• Customer & Supplier Communication

  – Strong written and verbal communication skills to clearly convey requirements, updates, and resolutions; adept at building rapport, managing expectations, and maintaining positive relationships in high-pressure situations.

• Problem Solving & Issue Resolution

  – Able to quickly assess problems, analyse data, and implement effective solutions; stays calm under pressure when dealing with faulty goods, incorrect orders, or urgent client needs.

• Collaboration & Stakeholder Engagement

  – Skilled at working across teams and engaging stakeholders early; listens actively, adapts communication style to the audience, and drives consensus to keep processes moving smoothly.

• Data Management & Reporting

  – Proficient in using reporting tools and Excel to interpret procurement data; able to present insights clearly to support informed decision-making and continuous process improvement.

KEY PERFORMANCE INDICATORS

Delivering high performance is a key part of our culture. You will be provided with your specific KPIs / targets / goals once you commence to provide clarity on where to focus your efforts.

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