Procurement Business Partner

Role Overview: As a Procurement Business Partner at Spendflo, you will play a pivotal role in optimizing procurement operations and ensuring end-to-end customer success. Your responsibilities will encompass serving as a trusted advisor for clients, aligning Spendflo's platform with their procurement objectives, and driving adoption, ROI, and retention. By owning and growing a designated book of business, you will monitor product adoption metrics to guarantee that clients fully leverage the platform's value. Identifying upsell and cross-sell opportunities based on evolving procurement needs will be crucial, along with proactively addressing risks to customer health through tailored solutions to minimize churn. Key Responsibilities: - Serve as a trusted advisor for clients, aligning Spendflo's platform with their procurement objectives - Drive adoption, ROI, and retention by owning and growing a designated book of business - Monitor product adoption metrics to ensure clients fully leverage the platform's value - Identify upsell and cross-sell opportunities based on evolving procurement needs - Proactively address risks to customer health through tailored solutions to minimize churn - Collaborate with clients" Finance, IT, and Procurement teams to automate workflows using Spendflo and integrated tools - Review vendor contracts, ensure compliance with client policies, and secure cost-saving terms to optimize procurement processes - Analyze procurement data to identify trends, savings opportunities, and inefficiencies - Build client-facing dashboards and reports to track KPIs like retention rates, cycle time reduction, and ROI achievement - Lead training sessions and workshops to onboard clients and drive ongoing engagement with Spendflo's platform - Manage change initiatives to align client stakeholders with new procurement processes or tools - Ensure clients" procurement activities adhere to financial, legal, and regulatory standards, while mitigating risks related to vendor performance, maverick spending, or contract disputes Qualifications: Required: - 4-6 years in procurement/procurement operations, strategic sourcing, or supply chain management - Awareness of tools in the procurement space (Coupa, Netsuite, Ariba, etc.) - Excellent communication and collaboration skills to work with Sales, service, and Product teams Preferred: - MBA degree - Experience working in a customer-facing environment - Knowledge of procurement trends - Knowledge of consulting in procurement/supply chain practice will be a plus Join Spendflo to bridge procurement expertise with customer success, directly impacting Spendflo's growth and transforming how clients manage SaaS spend. If you excel as a strategic partner who delivers measurable value, this role offers a rewarding opportunity.,