Process Trainer

Job Description As a Process Trainer at Vertex Solutions Pvt Ltd designated for Flipkart CT in Lucknow, you will be responsible for identifying training needs, creating and implementing new hire training programs, delivering engaging presentations, and evaluating training effectiveness. Your role will involve continuous improvement of training materials and methodologies to enhance the learning experience for employees. Key Responsibilities - Conduct Training Needs Analysis and develop effective New Hire Training programs - Deliver engaging presentations to trainees - Analyze the effectiveness of training programs - Continuously improve training materials and methodologies - Collaborate with team members to ensure successful training outcomes Qualifications - Skills in Training Needs Analysis and New Hire Training - Proficiency in Presentation Skills and Communication - Strong Analytical Skills - Excellent communication and interpersonal skills - Ability to work independently and collaboratively - Bachelor's degree in Education, Human Resources, or related field - Experience in the e-commerce industry is a plus Additional Details The role requires a total of 6 years of experience with at least 1 year specifically in process training. A background in BPO CX is mandatory for this position. Note: The salary offered for this position is 4 LPA.,