Process Trainer -US Healthcare

Hi Applicants!

Greetings from Flatworld Healthcare Services!!

Hiring for Process Trainer - End-to-End Revenue Cycle Management

Designation : Process Trainer

Experience : 5 - 10 years

Salary : 7.80lpa (Based on previous ctc )

Location : Bangalore (Kudlu gate)

Shift : Flexible shift

Contact HR Ajay - 9035473863 email: ajay.k@finnastra.com

About the Role:

We are seeking a knowledgeable and experienced Trainer to deliver comprehensive training on End-to-End Revenue Cycle Management (RCM) within the US Healthcare domain. The ideal candidate will have hands-on experience in RCM processes and will be responsible for developing and conducting training sessions to enhance the skills of our team, ensuring effective management of revenue cycles and compliance with healthcare regulations.

Key Responsibilities:

• Develop and deliver training programs covering the entire US Healthcare RCM process including Patient Access, Eligibility & Verification, Medical Coding, Charge Capture, , Payment Posting, Denial Management, and Accounts Receivable Follow-up.
• Provide in-depth knowledge on healthcare billing and coding standards (ICD-10, CPT, HCPCS), payer policies, and regulatory compliance.
• Train on tools and software commonly used in RCM such as EHR/EMR systems, billing platforms, clearinghouses, and denial management solutions.
• Conduct workshops, webinars, and one-on-one sessions for new hires and ongoing staff development.
• Assess trainees progress and provide constructive feedback to ensure mastery of RCM processes.
• Collaborate with subject matter experts and department leads to tailor training content aligned with business goals.
• Keep abreast of industry changes, regulatory updates, and best practices in US Healthcare RCM.
• Create comprehensive training materials, manuals, and documentation.
• Support team members in resolving complex RCM issues during and post-training.

Required Skills & Qualifications:

• Minimum of 5 years of hands-on experience in US Healthcare Revenue Cycle Management.
• Strong understanding of the end-to-end RCM lifecycle: patient registration, insurance verification, coding, billing, claims processing, denial management, and collections.
• Familiarity with medical coding standards (ICD-10, CPT, HCPCS) and healthcare compliance requirements (HIPAA, CMS guidelines).
• Experience in using RCM software tools, practice management systems, and electronic health records (EHR/EMR).
• Proven experience in training and mentoring teams in healthcare or healthcare IT settings.
• Excellent communication and presentation skills.
• Ability to simplify complex processes and customize training based on audience needs.
• Detail-oriented with strong analytical and problem-solving skills.
• Certification in medical coding/billing or healthcare management is a plus (e.g., CPC, CPB, RHIA).

Thanks & Regards,

HR Ajay