Job Opportunity for AR Analyst and Senior AR Analyst at Flatworld HealthCare Service!! Job Title: AR Analyst - Medical Billing Location: Bangalore Experience: 3 to 6 years Job Type: Full-time Shift: Day Shift Job Summary: We are seeking a detail-oriented Accounts Receivable (AR) Analyst with experience in medical billing to manage the end-to-end follow-up on insurance claims. The ideal candidate will ensure timely collection, reduce accounts receivable days, and improve cash flow for the healthcare organization. Role & responsibilities : Review and analyze aging reports and follow up on unpaid claims with insurance companies. Handle claim denials, rejections, and underpayments by identifying root causes and taking corrective actions. Communicate effectively with payers through calls, emails, and web portals to resolve outstanding claims. Maintain accurate and detailed documentation of claim statuses and follow-up actions in billing software. Coordinate with coding, charge entry, and payment posting teams to resolve discrepancies. Ensure all processes are compliant with HIPAA regulations and internal policies. Generate AR reports and participate in performance review meetings. Work towards reducing Days Sales Outstanding (DSO) and achieving collection targets. Stay updated with insurance guidelines, industry changes, and payer requirements. Preferred candidate profile : 3 years of experience in AR follow-up and denial management in the US healthcare domain. Strong knowledge of insurance claim lifecycle, CPT/ICD-10 coding, and EOBs. Familiarity with billing platforms such as EPIC, Athena, eClinicalWorks, or similar. Perks and Benefits : *General Shift * 5 Days of working with fixed weekend off -- Thanks & Regards Danuja.S HR Recruiter Ph: 9035473862 Email: Danuja.s@finnastra.com
Greetings from Flatworld Healthcare Services! We are expanding our leadership team and are looking to hire a skilled and experienced Assistant Manager Hospital Billing (UB-04) to join our growing team in Bangalore . If you have a strong background in US hospital billing, expertise in UB-04 forms, and leadership capabilities, wed love to connect with you! Job Details: Position: Assistant Manager - Hospital Billing (UB-04) Location: Bangalore Company: Flatworld Healthcare Services Experience Required: 8 - 13 Years Shift: Night Shift Employment Type: Full-Time | Permanent Industry: US Healthcare / RCM / Medical Billing Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 11 AM - 9 PM). Job Description: As the Assistant Manager for Hospital Billing , you will lead a team responsible for end-to-end billing operations using the UB-04 (CMS-1450) form. You will ensure accurate charge entry, claim submission, and timely reimbursements in compliance with payer guidelines and hospital policies. Key Responsibilities: Oversee the preparation and submission of UB-04 claims for inpatient and outpatient hospital services Monitor the billing process and ensure accuracy in charge capture and claim generation Lead, train, and mentor billing team members to meet quality and productivity standards Coordinate with coding, AR, and denial management teams for issue resolution Keep up-to-date with payer guidelines and changes in hospital billing requirements Provide performance reports to senior management and recommend process improvements Required Skills: 8 - 13 years of experience in US hospital billing with strong command over UB-04 forms Solid understanding of payer-specific requirements, hospital revenue codes, and billing rules Proven team leadership or supervisory experience Proficiency in billing software such as Epic, Cerner, Meditech Etc.. Strong analytical, problem-solving, and communication skills Benefits: 5 Days Working Travel Allowance Provident Fund & Gratuity Medical Insurance Friendly, growth-focused work culture Join Flatworld Healthcare Services and grow with a team that values expertise, rewards performance, and prioritizes well-being. Apply now!!
Greetings from Flatworld Healthcare Services! We are excited to announce that we are hiring AR Analysts (Accounts Receivable) to join our dynamic team in Bangalore . If you are passionate about US Healthcare RCM, have 24 years of experience , and are looking for a growth-oriented opportunity, we would love to hear from you! Job Title: AR Analyst (Accounts Receivable) Location: Bangalore Company Name: Flatworld Healthcare Services Experience: 2 - 4 Years Employment Type: Full-Time | Permanent Shift: Day Shift Industry: Healthcare / BPO / KPO / Finance & Accounting Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 12 AM - 9 PM). Job Description: Flatworld Healthcare Services is seeking a skilled and detail-oriented AR Analyst to join our Accounts Receivable team. The ideal candidate will have 35 years of experience in the US healthcare RCM process, with a strong grasp of denial management, insurance follow-up, and claims resolution. Key Responsibilities: Analyze and follow up on outstanding accounts receivables. Resolve insurance denials and rejections efficiently. Contact insurance companies for claims status and expedite reimbursements. Maintain detailed documentation of follow-up actions. Coordinate with internal departments to ensure accurate billing and timely collections. Desired Skills: 3–5 years of experience in US healthcare AR/RCM. Hands-on experience with claim management and denial resolution. Strong understanding of medical billing systems and terminology. Excellent verbal and written communication skills. Proficiency in MS Office and medical billing platforms (e.g., Athena, EPIC, etc.). Benefits: Day Shift – Ensure a balanced work-life routine 5 Days Working – Weekends off for personal time Provident Fund & Gratuity – Long-term financial security Medical Insurance – Health coverage for you Supportive Work Environment – Inclusive and growth-driven culture Join Flatworld Healthcare Services and grow with a team that values expertise, rewards performance, and prioritizes well-being. Apply now!
Hi Applicants!! Greetings from Flatworld Healthcare Services. Hiring for Charge Entry !! Designation : Senior Analyst -Charge entry/Payment Posting Experience : 1.5 to 4 years Location : Bangalore Notice period : Immediate to 15 days Education: Graduation Not Required Shift : Day Shift For further information contact , HR Danuja @ 9035473862 Danuja.s@finnastra.com Role & responsibilities Role & responsibilities : Enter patient demographics, insurance details , and provider charges into the billing software. Review superbills, encounter forms , or Electronic Medical Records (EMRs) to ensure all necessary information is captured. Apply correct CPT, ICD-10, and HCPCS codes as per documentation. Verify charge codes , modifiers , and billing rules based on payer-specific guidelines. Identify and correct errors or inconsistencies before submitting claims. Work closely with coders and clinical staff to clarify missing or ambiguous documentation. Maintain turnaround time (TAT) and accuracy benchmarks as per company standards. Ensure compliance with HIPAA and other regulatory requirements. Participate in audits, quality checks, and training as needed. Collaborate with the AR team to resolve claim issues related to charge entry errors. Preferred candidate profile : Strong understanding of CPT, ICD-10, and HCPCS coding . Familiarity with payer guidelines and medical billing rules . High accuracy and attention to detail . Proficient in using medical billing software/EMR systems (e.g., Epic, eClinicalWorks, Kareo). Good communication and coordination skills . Ability to work in a fast-paced, deadline-driven environment. Basic knowledge of insurance types (Medicare, Medicaid, commercial plans). Thanks, Danuja.S HR Recruiter Ph: 9035473862 Email: Danuja.s@finnastra.com
Hi Applicants!! Greetings from Flatworld Healthcare Services. Hiring for AR Caller !! Designation : AR Caller / Senior AR Caller Experience : 1 to 5 years Salary : Upto 4.8 Lpa Location : Bangalore Notice period : Immediate to 15 days Education: Graduation Not Required For further information contact , HR Danuja @ 9035473862 Danuja.s@finnastra.com Role & responsibilities : Make outbound calls to insurance companies (US) to follow up on outstanding claims. Analyze and understand Explanation of Benefits (EOB), Claims Denial, Rejections, and take appropriate action. Work on aged accounts, identify denial reasons, and resolve claim issues for payment. Ensure adherence to standard operating procedures and compliance regulations. Update the billing system with appropriate notes and claim status after every call. Work closely with the billing team to ensure proper documentation and claim submission. Prioritize and resolve claims within established timelines to reduce AR days. Meet productivity targets (calls per day, resolution rate, etc.). Escalate complex issues to senior team members or team leads as required. Preferred candidate profile : 1+ year of experience in US healthcare RCM especially AR calling. Strong knowledge of insurance terminology (Copay, Deductible, Denial Codes, etc.). Experience with claim follow-up, denial management, and eligibility verification. Familiarity with payer portals (Medicare, Medicaid, BCBS, UHC, etc.) is a plus. Good communication skills – fluent in English (verbal and written). Ability to work independently and in a team environment. Proficient in MS Office and billing software (like eClinicalWorks, Athena, Kareo, NextGen, etc. Perks & Benefits: *5 Days Working *Travel Allowance (No Cab facility ) *Provident Fund *Medical Insurance Thanks, Danuja.S HR Recruiter Ph: 9035473862 Email: Danuja.s@finnastra.com
Hi Applicants !! Greetings from Flatworld Healthcare Service !! Hiring for Subject Matter Expert (SME) - AR Caller Department: Revenue Cycle Management (RCM) Location: Bangalore -Kudlu Gate Experience: 3-6 years in AR calling, with 1-2 years in a lead or SME role (provider side) Roles and Responsibility : Act as a knowledge resource for AR callers handling complex denials, rejections, and aged claims. Resolve high-value or critical accounts and assist with escalated payer issues. Analyze EOBs/ERAs and guide on next steps for denied or underpaid claims. Understand and interpret payer-specific guidelines (e.g., Medicare, Medicaid, BCBS, Aetna). Support the team in crafting effective appeals, reconsiderations, and dispute letters. Identify denial trends and assist in root cause analysis to prevent recurrence. Train new AR callers on provider-specific policies, systems, and payer rules. Participate in internal review meetings and client calls (if offshore). Skills & Qualifications: 3-6 years of experience in AR Calling (Provider side), with strong knowledge of US healthcare RCM. In-depth understanding of CPT/ICD codes, modifiers, EOBs, ERAs, and claim adjudication. Experience with EMRs and billing software (e.g., Athena, Epic, Allscripts). Excellent communication, leadership, and problem-solving skills. Proficiency in Excel and AR reporting tools. Thanks & Regards Danuja HR Flatworld Healthcare Solutions Contact 9035473862 Email: danuja.s@flatworldsolutions.in / danuja.s@finnastra.com Web: www.flatworldsolutions.com
Hi Applicants!! Greetings from Flatworld Healthcare Services. Hiring for Charge Entry !! Designation : Senior Analyst -Charge entry Experience : 1 to 4 years Location : Bangalore Notice period : Immediate to 15 days Education: Graduation Not Required Shift : Day Shift For further information contact , HR Danuja @ 9035473862 Danuja.s@finnastra.com Role & responsibilities Role & responsibilities : Enter patient demographics, insurance details , and provider charges into the billing software. Review superbills, encounter forms , or Electronic Medical Records (EMRs) to ensure all necessary information is captured. Apply correct CPT, ICD-10, and HCPCS codes as per documentation. Verify charge codes , modifiers , and billing rules based on payer-specific guidelines. Identify and correct errors or inconsistencies before submitting claims. Work closely with coders and clinical staff to clarify missing or ambiguous documentation. Maintain turnaround time (TAT) and accuracy benchmarks as per company standards. Ensure compliance with HIPAA and other regulatory requirements. Participate in audits, quality checks, and training as needed. Collaborate with the AR team to resolve claim issues related to charge entry errors. Preferred candidate profile : Strong understanding of CPT, ICD-10, and HCPCS coding . Familiarity with payer guidelines and medical billing rules . High accuracy and attention to detail . Proficient in using medical billing software/EMR systems (e.g., Epic, eClinicalWorks, Kareo). Good communication and coordination skills . Ability to work in a fast-paced, deadline-driven environment. Basic knowledge of insurance types (Medicare, Medicaid, commercial plans). Thanks, Danuja.S HR Recruiter Ph: 9035473862 Email: Danuja.s@finnastra.com
Greetings from Flatworld Healthcare Services! We are excited to announce that we are hiring AR Analysts (Accounts Receivable) to join our dynamic team in Bangalore . Job Title: AR Analyst (Accounts Receivable) Location: Bangalore Company Name: Flatworld Healthcare Services Experience: 1 - 4 Years Employment Type: Full-Time | Permanent Shift: Day Shift Industry: Healthcare Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 01 PM - 10 PM). Job Description: Flatworld Healthcare Services is seeking a skilled and detail-oriented AR Analyst to join our Accounts Receivable team. The ideal candidate will have 35 years of experience in the US healthcare RCM process, with a strong grasp of denial management, insurance follow-up, and claims resolution. Key Responsibilities: Analyze and follow up on outstanding accounts receivables. Resolve insurance denials and rejections efficiently. Contact insurance companies for claims status and expedite reimbursements. Maintain detailed documentation of follow-up actions. Coordinate with internal departments to ensure accurate billing and timely collections. Desired Skills: . 1 to 4 years of experience in US healthcare AR/RCM Hands-on experience with claim management and denial resolution. Strong understanding of medical billing systems and terminology. Excellent verbal and written communication skills. Proficiency in medical billing platforms (e.g., Athena, EPIC, etc.). Benefits: Day Shift Ensure a balanced work-life routine 5 Days Working Weekends off for personal time Provident Fund & Gratuity Long-term financial security Medical Insurance Health coverage for you Supportive Work Environment Inclusive and growth-driven culture Join Flatworld Healthcare Services and grow with a team that values expertise, rewards performance, and prioritizes well-being. Apply now!
Dear All, Greetings from Flatworld Healthcare Services. WE ARE HIRING !! Job Title: Credentialing & Provider Enrollment Specialist Department: Revenue Cycle Management (RCM) Experience Required: 1 to 5 Years Location: Bangalore Employment Type: Full-time Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 1 PM - 10 PM ). Job Summary: We are seeking a detail-oriented and proactive Credentialing & Provider Enrollment Specialist with 12 years of experience in the healthcare RCM domain. The ideal candidate will be responsible for managing end-to-end provider credentialing, re-credentialing, and enrollment with insurance payers, ensuring compliance with regulatory standards and timelines. Key Responsibilities: Complete initial and re-credentialing applications for healthcare providers. Submit and track enrollment applications with Medicare, Medicaid, and commercial payers. Maintain and update provider information in internal databases and payer portals. Monitor expirables (licenses, certifications, etc.) and ensure timely renewals. Communicate with providers, payers, and internal teams to resolve enrollment issues. Ensure compliance with payer-specific and regulatory credentialing requirements. Follow up with insurance companies to check application status and resolve delays. Assist in audits and provide necessary documentation as required. Qualifications: 1 to 4 years of hands-on experience in provider credentialing and enrollment. Knowledge of payer requirements and CAQH, PECOS, NPPES, etc. Strong communication, organizational, and follow-up skills. Proficient in MS Office and credentialing software/tools. Preferred Skills: Experience working with U.S. healthcare providers. Familiarity with medical billing and insurance guidelines. Ability to manage multiple priorities in a deadline-driven environment. Perks & Benefits: 5 Days Working Provident Fund & Gratuity Medical Insurance Travel Allowance Fresher and non-relevant experience applicants, please ignore!
Greetings from Flatworld Healthcare Services! We are excited to announce that we are hiring Assistant Manager Charge Entry to join our dynamic team in Bangalore Job Title: Assistant Manager Charge Entry (US Healthcare RCM) Location: Bangalore Experience: 7+ years Employment Type: Full-time Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 01 PM - 10 PM). Job Description: We are looking for an experienced Assistant Manager Charge Entry with a strong background in US Healthcare Revenue Cycle Management (RCM) . The ideal candidate will have core expertise in Charge Entry and a working knowledge of AR Calling and Payment Posting , along with solid MIS reporting and team management skills. Key Responsibilities: Lead and manage the Charge Entry process, ensuring accuracy and timeliness in entering patient and billing data Oversee and support related functions in AR Calling and Payment Posting Ensure data quality and compliance with client-specific billing guidelines and coding standards Prepare and analyze MIS reports for operational performance and team metrics Conduct audits of charge entry transactions and resolve discrepancies promptly Mentor and guide team members on best practices, productivity, and quality standards Coordinate with internal and external stakeholders for timely resolution of billing issues Monitor and report on KPIs, team performance, and adherence to SLAs Required Skills & Qualifications: Minimum 7 years of experience in US Healthcare RCM , with strong hands-on experience in Charge Entry Prior experience in a team lead/assistant manager role managing charge entry operations Proficient in medical billing software, CPT/ICD coding, and client billing guidelines Strong command of MS Excel and MIS reporting Excellent communication, leadership, and team-handling skills Ability to manage deadlines, multitask, and work under pressure Benefits: Mid Shift Ensure a balanced work-life routine 5 Days Working Weekends off for personal time Provident Fund & Gratuity Long-term financial security Medical Insurance Health coverage for you Supportive Work Environment Inclusive and growth-driven culture Join Flatworld Healthcare Services and grow with a team that values expertise, rewards performance, and prioritizes well-being. Apply now!
Allowance Greetings from Flatworld Healthcare Services! We are excited to announce that we are hiring Behavioral & Mental Health to join our dynamic team in Bangalore . Job Title: RCM Executive Behavioral & Mental Health Experience: 13 Years Location: Bangalore Industry: Healthcare / BPO / KPO Department: US Healthcare RCM Employment Type: Full-time Shift: Night Shift (US Shift) Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 12 AM - 10 PM). Job Description: We are hiring skilled professionals with 1 to 3 years of experience in US Healthcare RCM , specifically in Behavioral and Mental Health billing . The ideal candidate must be detail-oriented, process-driven, and experienced in handling mental health claims across the RCM cycle. Key Responsibilities: Manage end-to-end RCM processes for Behavioral and Mental Health services Understand behavioral health-specific ICD-10/CPT coding and payer rules Coordinate with clients and payers for claim resolution Ensure accuracy, compliance, and turnaround times are met Maintain documentation and follow standard operating procedures Desired Candidate Profile: 1 to 3 years of hands-on experience in Behavioral Health RCM Must have worked with mental health providers, psychiatrists, therapists, or counseling services Strong knowledge of US healthcare insurance and mental health billing guidelines Excellent verbal and written communication skills Willing to work night shift (US hours) Benefits: Travel Allowance 5 Days Working Weekends off for personal time Provident Fund & Gratuity Long-term financial security Medical Insurance Health coverage for you Supportive Work Environment Inclusive and growth-driven culture Join Flatworld Healthcare Services and grow with a team that values expertise, rewards performance, and prioritizes well-being. Apply now!!
Hi Applicants !! Greetings from Flatworld HealthCare Services !! Hiring for HR Manager Designation : Human Resource Manager Years of experience : 4 to 9 years Salary : Upto 9 lpa (Based on previous take home ) Location : Bangalore (Kudlu gate) Note : Looking for Manager from International Healthcare domain Contact HR Ajay @ 7012551321 -ajay.k@finnastra.com Job Summary : We are seeking an experienced HR Manager with a strong background in the US healthcare sector. The ideal candidate will be responsible for overseeing all HR functions, including recruitment, employee relations, performance management, and compliance with healthcare regulations. The HR Manager will play a crucial role in fostering a positive workplace culture and ensuring that our organization attracts and retains top talent in the healthcare industry. Key Responsibilities: Develop and implement HR strategies aligned with the organization's goals Manage the recruitment process, including job postings, interviews, and onboarding Oversee employee relations and address any workplace issues or conflicts Ensure compliance with federal and state employment laws and healthcare regulations Conduct performance evaluations and provide guidance on employee development Administer employee benefits programs and payroll processes Foster a positive workplace culture and promote employee engagement initiatives Qualifications: Minimum of 4 years of HR experience, with at least 2 years in the healthcare industry Strong understanding of labor laws and regulations specific to healthcare Proven experience in conflict resolution and employee relations Thanks, Ajay HR Finnastra Private Limited,
Hi Applicants !! Greetings from Flatworld healthcare services !! Hiring for Business Development Executive Experience : Freshers Location : Bangalore (Kuldu gate) Salary : Upto 2.64 lpa ( 20 to 22k take home) Shift : Night shift Contact : Ajay - 7012551321 @ajay.k@finnastra.com Job Summary: We are looking for a highly motivated and enthusiastic Business Development Executive (Fresher) to join our growing team. This role is ideal for individuals looking to kick-start their career in sales and business development. You'll learn how to identify new business opportunities, build client relationships, and support the company from lead generation to deal closure. Key Responsibilities: Identify and research potential clients and market segments Assist in lead generation via emails, calls, and social media (LinkedIn, etc.) Schedule and attend client meetings Support the steam with presentations, proposals, and follow-ups Maintain and update client data in CRM systems Collaborate with marketing and product teams to align on client needs Perks and Benefits : * 5 days of working with fixed weekend off * Insurance and other benefits. Thanks, Ajay HR Finnastra Private Limited,
Greetings from Flatworld Healthcare Services! About Company: Flatworld Healthcare Services PVT LTD, a Subsidiary of Finnastra Private Limited, a technology-driven B2B solutions provider specializing in Revenue Cycle Management (RCM), Credentialing, and PM & EHR Software. Headquartered in Bengaluru, India, with a strong presence in the US, Flatworld (Finnastra) is committed to innovation, transparency, and efficiency in healthcare. The company offers end-to-end Revenue Cycle Management solutions, Credentialing & Provider Enrollment, Payer Solutions, and PM & EHR Software solutions to empower healthcare organizations. Job Title: Pharmacy Prior Authorization Specialist Oncology (US Healthcare RCM) Experience: 2 to 3 Years Shift: Night Shift Location: Bangalore Job Description: We are hiring experienced Pharmacy Prior Authorization Specialists with a strong background in Oncology within the US Healthcare RCM domain. The ideal candidate will be responsible for handling prior authorization processes for oncology medications, ensuring accuracy, compliance, and timely approvals. Key Responsibilities: Manage end-to-end pharmacy prior authorization processes for oncology drugs. Review prescriptions and medical necessity for specialty medications. Communicate with payers and providers to obtain approvals and resolve denials. Ensure accurate documentation and compliance with payer-specific guidelines. Collaborate with providers and billing teams to streamline the authorization workflow. Desired Candidate Profile: 2 to 3 years of hands-on experience in US Healthcare RCM Pharmacy Prior Authorization. Must have experience in oncology-related medications and treatment protocols. Familiarity with payer guidelines, ICD-10, CPT codes, and EHR systems. Strong communication and coordination skills. Willingness to work in night shifts aligned with US business hours. Benefits: Travel Allowance 5 Days Working Weekends off for personal time Provident Fund & Gratuity Long-term financial security Medical Insurance Health coverage for you Supportive Work Environment Inclusive and growth-driven culture Preferred: Immediate joiners with oncology experience in pharmacy prior auth. Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 01 AM - 10 PM).
Hi Applicants!! Greetings from Flatworld Healthcare Services. Hiring for AR Caller !! Designation : AR Caller / Senior AR Caller Experience : 1 to 5 years Salary : Upto 4.8 Lpa Location : Bangalore Notice period : Immediate to 15 days Education: Graduation Not Required For further information contact , HR Danuja @ 9035473862 Danuja.s@finnastra.com Role & responsibilities : Make outbound calls to insurance companies (US) to follow up on outstanding claims. Analyze and understand Explanation of Benefits (EOB), Claims Denial, Rejections, and take appropriate action. Work on aged accounts, identify denial reasons, and resolve claim issues for payment. Ensure adherence to standard operating procedures and compliance regulations. Update the billing system with appropriate notes and claim status after every call. Work closely with the billing team to ensure proper documentation and claim submission. Prioritize and resolve claims within established timelines to reduce AR days. Meet productivity targets (calls per day, resolution rate, etc.). Escalate complex issues to senior team members or team leads as required. Preferred candidate profile : 1+ year of experience in US healthcare RCM especially AR calling. Strong knowledge of insurance terminology (Copay, Deductible, Denial Codes, etc.). Experience with claim follow-up, denial management, and eligibility verification. Familiarity with payer portals (Medicare, Medicaid, BCBS, UHC, etc.) is a plus. Good communication skills fluent in English (verbal and written). Ability to work independently and in a team environment. Proficient in MS Office and billing software (like eClinicalWorks, Athena, Kareo, NextGen, etc. Perks & Benefits: *5 Days Working *Travel Allowance (No Cab facility ) *Provident Fund *Medical Insurance Thanks, Danuja.S HR Ph: 9035473862 Email: Danuja.s@finnastra.com
Hi Applicants!! Greetings from Flatworld Healthcare Services. Hiring for AR Caller !! Designation : AR Caller / Senior AR Caller Experience : 1 to 5 years Salary : Upto 4.8 Lpa Location : Bangalore Notice period : Immediate to 15 days Education: Graduation Not Required For further information contact , HR Danuja @ 9035473862 Danuja.s@finnastra.com Role & responsibilities : Make outbound calls to insurance companies (US) to follow up on outstanding claims. Analyze and understand Explanation of Benefits (EOB), Claims Denial, Rejections, and take appropriate action. Work on aged accounts, identify denial reasons, and resolve claim issues for payment. Ensure adherence to standard operating procedures and compliance regulations. Update the billing system with appropriate notes and claim status after every call. Work closely with the billing team to ensure proper documentation and claim submission. Prioritize and resolve claims within established timelines to reduce AR days. Meet productivity targets (calls per day, resolution rate, etc.). Escalate complex issues to senior team members or team leads as required. Preferred candidate profile : 1+ year of experience in US healthcare RCM especially AR calling. Strong knowledge of insurance terminology (Copay, Deductible, Denial Codes, etc.). Experience with claim follow-up, denial management, and eligibility verification. Familiarity with payer portals (Medicare, Medicaid, BCBS, UHC, etc.) is a plus. Good communication skills fluent in English (verbal and written). Ability to work independently and in a team environment. Proficient in MS Office and billing software (like eClinicalWorks, Athena, Kareo, NextGen, etc. Perks & Benefits: *5 Days Working *Travel Allowance (No Cab facility ) *Provident Fund *Medical Insurance Thanks, Danuja.S HR Ph: 9035473862 Email: Danuja.s@finnastra.com
Hi Applicants! Greetings from Flatworld Healthcare Services!! Hiring for Process Trainer - End-to-End Revenue Cycle Management Designation : Process Trainer Experience : 5 - 10 years Salary : 7.80lpa (Based on previous ctc ) Location : Bangalore (Kudlu gate) Shift : Flexible shift Contact HR Ajay - 9035473863 email: ajay.k@finnastra.com About the Role: We are seeking a knowledgeable and experienced Trainer to deliver comprehensive training on End-to-End Revenue Cycle Management (RCM) within the US Healthcare domain. The ideal candidate will have hands-on experience in RCM processes and will be responsible for developing and conducting training sessions to enhance the skills of our team, ensuring effective management of revenue cycles and compliance with healthcare regulations. Key Responsibilities: Develop and deliver training programs covering the entire US Healthcare RCM process including Patient Access, Eligibility & Verification, Medical Coding, Charge Capture, , Payment Posting, Denial Management, and Accounts Receivable Follow-up. Provide in-depth knowledge on healthcare billing and coding standards (ICD-10, CPT, HCPCS), payer policies, and regulatory compliance. Train on tools and software commonly used in RCM such as EHR/EMR systems, billing platforms, clearinghouses, and denial management solutions. Conduct workshops, webinars, and one-on-one sessions for new hires and ongoing staff development. Assess trainees progress and provide constructive feedback to ensure mastery of RCM processes. Collaborate with subject matter experts and department leads to tailor training content aligned with business goals. Keep abreast of industry changes, regulatory updates, and best practices in US Healthcare RCM. Create comprehensive training materials, manuals, and documentation. Support team members in resolving complex RCM issues during and post-training. Required Skills & Qualifications: Minimum of 5 years of hands-on experience in US Healthcare Revenue Cycle Management. Strong understanding of the end-to-end RCM lifecycle: patient registration, insurance verification, coding, billing, claims processing, denial management, and collections. Familiarity with medical coding standards (ICD-10, CPT, HCPCS) and healthcare compliance requirements (HIPAA, CMS guidelines). Experience in using RCM software tools, practice management systems, and electronic health records (EHR/EMR). Proven experience in training and mentoring teams in healthcare or healthcare IT settings. Excellent communication and presentation skills. Ability to simplify complex processes and customize training based on audience needs. Detail-oriented with strong analytical and problem-solving skills. Certification in medical coding/billing or healthcare management is a plus (e.g., CPC, CPB, RHIA). Thanks & Regards, HR Ajay
Hi Applicants! Greetings from Flatworld Healthcare Services Pvt Ltd ! Hiring for Quality Analyst - Patient Calling Designation : Quality Analyst - Patient Calling Experience : 4 to 8 years (Min 1+ years as QA on papers) Salary : Upto 6lpa (Based on previous take home ) Location : Bangalore Shift : Night shift Work mode : Work from office To Apply Contact HR Danuja - 9035473862 - danuja.s@finnastra.com Job Summary: We are seeking a detail-oriented and analytical Patient Calling Quality Analyst to monitor, evaluate, and improve the quality of patient interactions conducted by our call center or outreach team. This role ensures that patient communications meet internal standards and regulatory compliance, and align with our commitment to delivering exceptional patient care and service. Key Responsibilities: Monitor and evaluate inbound and outbound patient calls to assess quality, accuracy, tone, and compliance. Provide constructive feedback and coaching to calling agents to enhance performance and patient experience. Identify trends, training needs, and process improvement opportunities based on call evaluations. Maintain and update quality assurance scorecards and documentation. Collaborate with training and operations teams to implement quality improvement initiatives. Ensure calls comply with HIPAA regulations and internal privacy/security policies. Prepare regular quality reports and analytics for management review. Assist in developing and refining QA standards, call scripts, and training materials. Thanks, Danuja.S HR Ph: 9035473862 Email: Danuja.s@finnastra.com