AR Caller

Hi Applicants!!

Greetings from Flatworld Healthcare Services.

Hiring for AR Caller !!

Designation : AR Caller / Senior AR Caller

Experience :

Salary :

Location :

Notice period

Education:

For further information contact ,

HR Danuja @ 9035473862 Danuja.s@finnastra.com

Role & responsibilities

• Make outbound calls to insurance companies (US) to follow up on outstanding claims.
  
• Analyze and understand Explanation of Benefits (EOB), Claims Denial, Rejections, and take appropriate action.
  
• Work on aged accounts, identify denial reasons, and resolve claim issues for payment.
  
• Ensure adherence to standard operating procedures and compliance regulations.
  
• Update the billing system with appropriate notes and claim status after every call.
  
• Work closely with the billing team to ensure proper documentation and claim submission.
  
• Prioritize and resolve claims within established timelines to reduce AR days.
  
• Meet productivity targets (calls per day, resolution rate, etc.).
  
• Escalate complex issues to senior team members or team leads as required.
  

Preferred candidate profile

• 1+ year of experience in US healthcare RCM especially AR calling.
  
• Strong knowledge of insurance terminology (Copay, Deductible, Denial Codes, etc.).
  
• Experience with claim follow-up, denial management, and eligibility verification.
  
• Familiarity with payer portals (Medicare, Medicaid, BCBS, UHC, etc.) is a plus.
  
• Good communication skills – fluent in English (verbal and written).
  
• Ability to work independently and in a team environment.
  
• Proficient in MS Office and billing software (like eClinicalWorks, Athena, Kareo, NextGen, etc.
  

Perks & Benefits:

*5 Days Working

*Travel Allowance (No Cab facility )

*Provident Fund

*Medical Insurance

Thanks,

Danuja.S
HR RecruiterPh: 9035473862 Email: Danuja.s@finnastra.com