Process Trainer

2 - 6 years

0 Lacs

Posted:16 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Hiring - Team Leader & Process Trainer at iEnergizer, located in New Perungalathur, Chennai, you will be responsible for overseeing daily team operations, managing processes, conducting training sessions, and ensuring operational efficiency. Your key tasks will include team management, facilitating team communication, ensuring adherence to company procedures, and consistently working towards process improvements. Key Responsibilities: - Manage daily team operations effectively - Conduct training sessions for team members - Ensure adherence to company procedures and policies - Facilitate team communication and collaboration - Work towards process improvements to enhance operational efficiency Qualification Required: - Possess Operations Management and Team Management skills - Demonstrate Team Leadership and Communication skills - Showcase Analytical Skills for problem-solving - Proficiency in Tamil, Telugu, Kannada, or Malayalam languages - Strong attention to detail and problem-solving abilities - Prior experience in a BPO/Customer Support environment is a plus - Hold a Bachelor's degree in Business Administration, Management, or a related field,

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