Posted:3 weeks ago|
Platform:
On-site
Full Time
Company Description iEnergizer is a leading Business Process Outsourcing provider of customer management solutions focused on delivering performance while actively supporting and advocating our client’s brand. From sales to customer care, technical support, and back-office services, iEnergizer provides client-centric solutions to a partner base that includes Fortune 500 companies across various industry verticals. Acting as a trusted partner, iEnergizer offers high-quality service with cost-effective solutions and a focus on exemplary customer experience. Role Description This is a full-time on-site role for a Customer Service Representative located in Noida. The Customer Service Representative will be responsible for addressing customer inquiries, resolving complaints, and ensuring overall customer satisfaction. The role involves providing exceptional customer service, handling customer support tasks, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience abilities Strong communication and interpersonal skills Problem-solving and conflict resolution capabilities Attention to detail and time management skills Experience in a customer service role is a plus Ability to work in a fast-paced environment High school diploma or equivalent Show more Show less
iEnergizer
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