Job Title: - Trainer We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of call center procedures and expertise in quality assurance. Ultimately, a top-notch call center trainer should be a friendly, approachable individual with effective teaching and communication skills. Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales/customer service techniques and appropriate agent conduct. Scheduling and conducting training sessions on various call center topics to prepare and support new employees. Training experienced employees on new or updated call center procedures to improve their performance. Observing the daily operations of call center employees and identifying any areas of improvement. Liaising with team leaders and managers to conduct on-the-job coaching. Measuring the effectiveness of training sessions and preparing individual or team progress reports. Creating and managing multiple trainings. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. Requirements : A bachelor's degree or +2, and experience in related field. Additional certification in business leadership, eLearning software, or adult education and training is preferred. At least 1 year experience working as a call center trainer Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology. Excellent knowledge of sales techniques and customer service best practices. Strong teaching abilities and mentoring skills. Good communication, interpersonal, and conflict resolution skills. Ability to provide leadership to personnel in a fast-paced and stressful work environment. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹450,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid time off Provident Fund Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 6361429223 Application Deadline: 07/07/2025 Expected Start Date: 07/07/2025
Immediate Hiring for Sr.Analyst in BPO Salary: 30K CTC Key Responsibilities: *Work on different projects *Survey callings - regarding bank transfer and they do the changes in the Cred app *Feedback callings - once they offer for processing fees (calling up customers and find out whether they are satisfied or not) *These projects might be given to them on different projects of CRED *They'll be the Acting Quality and Trainer ( will have to Audit the calls and has to rectify the errors) *Will be the Acting Trainer - (Will have to Train the Agents on the absence of the Trainer) Qualification: Proven experience as a Customer Service Executive / Sales / Collections Specialist in BPO sector for min 2-3 years Excellent communication in English and Hindi Graduate is a must. Location: Mathikere Bangalore Job Type: Full-time Application Question(s): Should Have hands on experience as Trainer, Quality, Education: Bachelor's (Required) Experience: Customer support: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 6361429223
Immediate Hiring for Sr.Analyst in BPO Salary: 30K CTC Key Responsibilities: *Work on different projects *Survey callings - regarding bank transfer and they do the changes in the Cred app *Feedback callings - once they offer for processing fees (calling up customers and find out whether they are satisfied or not) *These projects might be given to them on different projects of CRED *They'll be the Acting Quality and Trainer ( will have to Audit the calls and has to rectify the errors) *Will be the Acting Trainer - (Will have to Train the Agents on the absence of the Trainer) Qualification: Proven experience as a Customer Service Executive / Sales / Collections Specialist in BPO sector for min 2-3 years Excellent communication in English and Hindi Graduate is a must. Location: Mathikere Bangalore Job Type: Full-time Application Question(s): Should Have hands on experience as Trainer, Quality, Education: Bachelor's (Required) Experience: Customer support: 2 years (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 6361429223
Project Name: Bosch DA3 Number of Openings: 2 Work Location: Onsite (Work from Office) Shift Timings: 10:00 AM – 7:00 PM Weekly Off: Rotational Language Proficiency: · Fluency in Hindi , English , and all major South Indian languages (Kannada, Tamil, Telugu, and Malayalam) is required. Qualifications: · Degree in Mechanical Engineering, Automobile Engineering, or a Diploma in Automobile Engineering · Minimum 2+ years of experience in the mechanical or automobile industry, with a strong focus on technical processes Key Skills: · In-depth knowledge of the automobile industry · Hands-on experience in mechanical and automobile technical domains · Experience with vehicle systems , including wiring harnesses , electrical components , and diagnostic troubleshooting · Strong capabilities in troubleshooting and providing remote technical support to service advisors Roles & Responsibilities: · Handle inbound queries from dealers and provide Level 1 (L1) support for technical issues, with the ability to assist on Level 2 (L2) concerns when needed · Perform daily follow-ups on open/pending issues and coordinate with relevant stakeholders to ensure timely resolution · Make outbound calls , if necessary, to confirm issue closure and gather Customer Satisfaction (CSAT) feedback · Maintain accurate records of issues, resolutions, and pending actions in the designated tracking system · Collaborate closely with internal teams to escalate complex cases and ensure smooth workflow across departments *Immediate Joiners only* Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Collection process – Credit Vidya Salary: 16000 CTC – 18550 CTC (Considering the experience) Key Responsibilities: Contact customers to remind them of their overdue payments and ensure timely collection Monitor accounts to identify outstanding debts Report on collection activity and accounts receivable status Qualification: Proven experience of min 6 months 1year as a Collections Specialist / sales executive / outbound experience Excellent communication in Tamil and Malayalam 10+2 will be considered Timings: 8:00 to 7:00 Pm (Any 9 hours shift) Rotational shift and rotational week up Note – · Mother Tongue has to be Malayalam or Tamil Malayalam candidates who has got experience min 6months of experience in Customer Support will be considered Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Paid time off Language: Hindi (Preferred) English (Preferred) Work Location: In person
HR Recruiter Language: English with south languages CTC 20000 to 25000 with good incentives Experience: -Should be in any BPO experience ready to source good line ups for Collection -Outbound experience Qualification: PUC Work location: Mathikere Near Yeshwanthpura Gender: Male/Female Shift: Day Shift Sundays will be off Experience: 6 months to 1 Years Looking for immediate Joiner’s Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Provident Fund Work Location: In person
Collection process – Credit Vidya Salary: 16000 CTC – 18550 CTC (Considering the experience) Key Responsibilities: Contact customers to remind them of their overdue payments and ensure timely collection Monitor accounts to identify outstanding debts Report on collection activity and accounts receivable status Qualification: Proven experience of min 6 months 1year as a Collections Specialist / sales executive / outbound experience Excellent communication in Tamil and Malayalam 10+2 will be considered Timings: 8:00 to 7:00 Pm (Any 9 hours shift) Rotational shift and rotational week up Note – · Mother Tongue has to be Malayalam or Tamil Malayalam candidates who has got experience min 6months of experience in Customer Support will be considered Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Paid time off Language: Hindi (Preferred) English (Preferred) Work Location: In person