Process Specialist

Cognizant

3 - 8 years

3 - 8 Lacs

hyderabad

Posted:5 days ago| Platform:

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Skills Required

deal desk customer sucess finance pricing sales ops quote to cash order to cash

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Drive deal pricing, including being a one-touch resource for field sales; responsible for liaising with all organizations involved in the agreement process (finance, legal, order management, etc.) on behalf of sales.
Serve as a trusted advisor to field sales on pricing and product configuration, and business teams; serve as an escalation point to business partners and ensure compliance with business approval policies.
Engage directly with Sales/Deal Desk/Xfn Teams as necessary through both written and verbal communications, helping to resolve pricing/OTC issues directly
Support team manager to identify and implement workflow gaps and areas for process improvement opportunities
Maintain knowledge management material, training content and change management for their Support domain.

Preferred Qualifications

Solutioning mindset
Attention to detail
Adapting to change and ability to retain high volume of updates & Continuous Learning Mindset upskilling
High-growth environment experience.
Excellent collaboration skills.
Commitment Ability to Drive key initiatives in a fast paced outcomes.
Analytical problem-solving mindset.
Experience cross-functional teams- Ability to inspire and influence decision making
Experience working with and/or supporting B2B enterprise sales organization.

Note to Talent acquisition team

Assess the candidate for strong verbal and written communication skills
Assess the candidate for their ability to explain complex topics in simpler terms.
Assess the candidate for their stakeholder management
Assess for multi-tasking abilities & go – getter attitude

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