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Process Management Professional

6 - 9 years

8 - 11 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports Weekly / Monthly / Yearly deck report generation and presentation Process documentation, implementation, and excellence Primary Skills Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Secondary Skills Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks

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Capgemini
Capgemini

IT Services and IT Consulting

Paris France

10001 Employees

5131 Jobs

    Key People

  • Aiman Ezzat

    Chief Executive Officer
  • Carole Ferrand

    Group Chief Financial Officer

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