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APM Terminals
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Process Expert

Process Expert

3 - 7 years

|

4 - 8 Lacs

Posted:Just now| Platform:

Apply

Skills Required

query resolution legal process expert customer service management scm operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Acts as the owner of the job file and has responsibility for creating
and updating of shipping documents and Customer Invoices in the system
Owns all SCM Operations activities under file management for thecustomers under purview

Key Activities include:

All file management activities post booking
Documentation
System Updates
Operational finance
Proactive communication with customer service in case of exceptions
Supporting Customer Service in customer query resolution and exception handling

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