Process Expert

APM Terminals

2 - 3 years

3 - 7 Lacs

mumbai

Posted:-1 days ago| Platform:

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Skills Required

reconciliation employee engagement ms office tools data integrity customer service equipment maintenance stakeholder management operations cost sap bi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensures that all store door import/export requirements are maintained to ensure the timely departure of import/export cargo as per service delivery requirements.
Reports daily store door movements, service failure issues and other challenges to supervisor.
Improves inland operations processes.
Monitors and resolves problems to ensure movement of idle containers.
Tracks and reports potential demurrage.
Coordinates with trucker, line and terminal operations to ensure movement of containers as planned.
Maintains data integrity through accurate inputs/updates to all related systems.
Implements methods and measures to drive intermodal, positioning and storage costs down.
Recovers equipment, maintenance and repair costs.
Achieves expected productivity, timelines and quality targets and controls errors.
Has responsibility for prompt and effective response to emails.
Identifies process gaps, cost leakages, cost avoidance/saving ideas and suggestions on process improvements.
Attends process training/refresher to have required skillsets to carry out tasks in an error-free manner.
Assist in adhoc projects in line with organization focus.
Provide suggestions to improve efficiencies.
Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
Internal/External stakeholder management.
Hands on with SAP TMS platform and end to end to Landside delivery knowledge to execute operational tasks.

Who we are looking for

Minimum of 2-3 years of experience in Maersk or shipping industry.
Knowledge of Maersk Intermodal & Landside processes, customer service processes.
Good knowledge in working with MS Office and SAP BI applications/tools.
Knowledge and understanding of vendor payments, reconciliation, and related queries.
General awareness of the practical side of Operations.
Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software.
Flexible in terms of business deliverables (spanning from execution activities to reporting etc)
Ability to support cost/revenue initiatives.

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