Process Engineering and Operations Transformation
This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office.
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HPE Financial services is where we help organizations create the investment they need for digital transformation, in an innovative and sustainable way. We partner with customers across their entire IT asset portfolio from edge to cloud to end-user. Unique to each client s aspirations and size, our financial and asset management solutions are anchored by best-in-class tech upcycling services. Join us redefine what s next for you.
About the Role
We are seeking a Senior Specialist to join our Process and Operations Transformation (POT) team, contributing to the reengineering and optimization of critical business processes across HPEFS. Although based in India, this role supports transformation initiatives globally and may focus on projects across any region, including APJ, EMEA, and the Americas.
As a high-impact individual contributor, you will apply Lean Six Sigma, process mining, and intelligent automation to identify opportunities, re-design inefficient workflows, and drive measurable improvements. You will work closely with a global network of process leaders and report to the head of Process Re-engineering, contributing both thought leadership and executional depth to transformation programs.
What you ll do:
Key Responsibilities
- Partner with regional and global teams to discover, map, and optimize end-to-end business processes, aligning with enterprise transformation goals
- Leverage data and digital tools (e.g., process mining, analytics, and automation) to uncover inefficiencies and recommend actionable improvements
- Apply Lean Six Sigma and design thinking methodologies to simplify, standardize, and automate processes that impact operational performance and customer experience
- Serve as a subject matter expert and trusted advisor to internal stakeholders by synthesizing insights and building strong business cases for change
- Support the development of process improvement standards, toolkits, and reusable methodologies as part of the Process Re-engineering Center of Excellence
- Monitor performance improvements through metrics such as cycle time, automation rate, error reduction, and value realization.
- Contribute to a culture of continuous improvement and digital fluency across the organization
What you need to bring:
Ideal Candidate Profile
- 6 10 years of experience in process improvement, operational excellence, or transformation roles within a global enterprise or consulting environment
- Demonstrated success delivering cross-functional process improvements and driving change without formal authority
- Passion for digital transformation and experience working with automation tools and data-driven decision-making
Knowledge and Skills
- Deep knowledge of business process reengineering, including process mapping, root cause analysis, and value stream thinking
- Strong command of Lean Six Sigma methodologies; Black Belt certification or equivalent preferred
- Proficiency with process mining tools (e.g., Celonis, Signavio) and workflow analysis platforms
- Experience using automation technologies such as RPA (e.g., WorkFusion, Power Automate) to streamline operations
- Ability to translate data into actionable insights using tools such as Excel, Power BI, or Tableau
- Strong facilitation, communication, and stakeholder engagement skills across global teams
- High comfort working independently in a matrixed environment, influencing without authority
Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Decisions, Business Development, Business Metrics, Business Performance, Business Strategies, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Cross-Functional Teamwork, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Leadership, Long Term Planning, Managing Ambiguity, Personal Initiative {+ 5 more}
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Job:
Business Planning
Job Level:
Expert
