Process Associate - Operations

We are seeking a detail-oriented and motivated Process Associate to join our dynamic team. In this role, you will be responsible for supporting medical billing processes, ensuring accurate data entry, claims submission, payment posting, and resolving billing issues. The ideal candidate will be process-driven, organized, and committed to maintaining accuracy and compliance in all tasks.

Key Responsibilities:

• Enter and validate patient and billing data into medical billing systems
• Prepare and submit insurance claims (electronic and paper)
• Review Explanation of Benefits (EOBs) and post payments accordingly
• Follow up on unpaid or rejected claims and take corrective action
• Communicate with insurance companies, healthcare providers, and internal teams to resolve billing issues
• Maintain accurate and up-to-date patient records and documentation
• Ensure compliance with HIPAA and company policies
• Assist in generating regular billing reports and performance summaries

Qualifications:

• Bachelor’s degree or equivalent (preferred, not mandatory)
• 0–2 years of experience in medical billing, RCM, or healthcare administration
• Basic understanding of medical terminology, insurance types, and claim processes
• Proficiency in MS Office and familiarity with billing software (e.g., Kareo, AdvancedMD, Athenahealth, etc. – if applicable)
• Strong analytical, communication, and organizational skills
• Ability to work independently and in a team environment

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Night shift

Work Location: In person

Expected Start Date: 15/07/2025