Process Associate

New American Funding (NAF) is a mortgage lender offering an array of loan options. Established in 2003 and headquartered in Tustin, CA, United States.

New American Funding (NAF) - India, is the subsidiary of @New American Funding Inc., one of the largest privately-owned direct mortgage lenders in the US. At NAF - India, technology and process efficiency are the core of our business.

We create technology products that enable seamless digital home loan experience for our buyers/borrowers. Our intelligent servicing platform supports end to end mortgage processing from digital application up to final payment. We also develop CRM, point of sale, and loan origination software products and provide training and technical support.

Our business operations teams provide processing, underwriting, mortgage closing services and ensure homeowners and homebuyers navigate the complex world of mortgages and loans with ease and confidence. NAF - India, is committed to provide exceptional technical and business operations support, using technology as a powerful tool to simplify and improve the home loan experience.

Position summary:

As a process associate you will be engaged in performing back-end operations of US Mortgage domain. This role requires candidates with strong communication and critical thinking ability

Responsibilities:

• Develops and maintains thorough understanding of procedures and processes by participating in KT Performs

• Operational activities aligning with procedural requirements (E.g., Documents review, Indexing, etc.)

• Achieve / Exceed KPIs (Productivity, Quality, etc.) as defined

Qualification & Core Competencies:

• Arts and Science graduates

• Excellent command of the English language being fluent in spoken and written.

• Ability to manage multiple priorities in a fast-paced environment.

• Basic Excel Knowledge

• Willing to work in US shift time zone (09:30 PM to 06:30 AM)