Process Associate

Flatworld Solutions (FWS)

1 - 4 years

4 - 6 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Customer Support Client Coordination International calling Customer Care executive Customer Support executive International Voice Process

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Work from Office

Job Type

Full Time

Job Description

Serve as the primary contact for clients, addressing inquiries, resolving issues, and providing service delivery updates. Coordinate with internal teams to ensure timely, accurate completion of client projects and tasks. Develop and maintain strong client relationships to understand their needs and ensure their satisfaction. Prepare detailed reports and documentation on client interactions, project status, and service delivery metrics. Collect and analyze client feedback to identify improvement areas and collaborate with teams on solutions

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Flatworld Solutions (FWS)

IT Services and IT Consulting

Princeton New Jersey

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Process Associate