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13 Job openings at U-Connect Global Services Pvt Ltd
Credentialing Specialist

India

2 years

INR 0.2 - 0.5 Lacs P.A.

On-site

Full Time

Job Summary We are seeking a highly organized and detail-oriented Credentialing Specialist with hands-on experience in Revenue Cycle Management (RCM) to join our growing healthcare operations team. The ideal candidate will manage end-to-end credentialing and re-credentialing processes while contributing to overall revenue cycle efficiency. Key Responsibilities Manage provider credentialing and re-credentialing applications for insurance payers, including Medicare and Medicaid. Follow up with insurance companies and regulatory bodies for application status and issue resolution. Maintain accurate and up-to-date provider data in CAQH and other relevant portals. Track and manage expirables (licenses, certifications, contracts) and maintain timely renewals. Collaborate with billing teams to ensure credentialing status aligns with claims submission requirements. Assist in the denial management process related to credentialing issues. Work closely with the RCM team to support eligibility, pre-authorization, and claim submission tasks. Generate and maintain reports regarding credentialing status, expirations, and timelines. Requirements Minimum 2 years of experience in provider credentialing and RCM processes. Strong knowledge of insurance payers’ credentialing requirements, including CAQH, NPI, PECOS. Familiarity with the U.S. healthcare system, medical billing cycles, and denial management. Excellent communication skills – verbal and written. Ability to multitask, prioritize and manage time effectively. Proficient in MS Office and credentialing software/tools. Attention to detail and strong organizational skills. Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Schedule: Night shift US shift Work Location: In person

Customer Support Associate - US Process

Ahmedabad, Gujarat

0 years

INR 2.04 - 3.0 Lacs P.A.

On-site

Full Time

Department: Medical Records Reports To: Medical Record Retrieval Job Type: Full-Time Job Summary: Contact healthcare providers, insurance companies, and patients to retrieve medical records. Ensure accuracy and efficiency in the retrieval process. Adhere to HIPAA and other relevant regulations. Key Responsibilities: Make outbound calls to request and retrieve medical records. Verify patient information and ensure accuracy. Document all interactions and transactions accurately. Ensure compliance with HIPAA and confidentiality regulations. Follow up on pending requests to ensure timely retrieval. Provide exceptional customer service. Collaborate with internal teams to resolve issues. Prepare and submit regular status reports. Participate in quality assurance activities. Qualifications: Bachelores ; degree in healthcare or a related field is a plus. Previous experience in voice process, customer service, or medical record retrieval is preferred. Excellent verbal and written communication skills in English. Proficiency in computer systems and software applications, including MS Office. Strong interpersonal skills and relationship-building abilities. High level of accuracy and attention to detail. Strong problem-solving skills. Excellent organizational and time management skills. Willingness to work in shifts and adapt to different time zones. Working Conditions: Office-based environment. Full-time position with shift work, including night shifts. No travel required. Benefits: Competitive salary Opportunities for career growth and development. Friendly and supportive work environment. Job Types: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Night shift US shift Work Location: In person

Customer Support Associate - US Process

Ahmedabad

0 years

INR 2.04 - 3.0 Lacs P.A.

On-site

Full Time

Department: Medical Records Reports To: Medical Record Retrieval Job Type: Full-Time Job Summary: Contact healthcare providers, insurance companies, and patients to retrieve medical records. Ensure accuracy and efficiency in the retrieval process. Adhere to HIPAA and other relevant regulations. Key Responsibilities: Make outbound calls to request and retrieve medical records. Verify patient information and ensure accuracy. Document all interactions and transactions accurately. Ensure compliance with HIPAA and confidentiality regulations. Follow up on pending requests to ensure timely retrieval. Provide exceptional customer service. Collaborate with internal teams to resolve issues. Prepare and submit regular status reports. Participate in quality assurance activities. Qualifications: Bachelores ; degree in healthcare or a related field is a plus. Previous experience in voice process, customer service, or medical record retrieval is preferred. Excellent verbal and written communication skills in English. Proficiency in computer systems and software applications, including MS Office. Strong interpersonal skills and relationship-building abilities. High level of accuracy and attention to detail. Strong problem-solving skills. Excellent organizational and time management skills. Willingness to work in shifts and adapt to different time zones. Working Conditions: Office-based environment. Full-time position with shift work, including night shifts. No travel required. Benefits: Competitive salary Opportunities for career growth and development. Friendly and supportive work environment. Job Types: Full-time, Fresher Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Night shift US shift Work Location: In person

International Process Associate

Nikol, Ahmedabad, Gujarat

0 years

INR 1.80204 - 0.00936 Lacs P.A.

On-site

Full Time

Manage and retrieve medical records from various healthcare providers. Ensure accuracy and confidentiality of medical records in compliance with legal and company standards. Process requests and follow up with healthcare providers via email and other non-voice communication channels. Maintain an organized system for tracking record retrieval and updating databases. Collaborate with internal teams to ensure timely and efficient processing of requests. Identify and resolve discrepancies or issues related to medical records. Adhere to standard operating procedures and maintain quality benchmarks. Meet daily and weekly productivity targets. Job Types: Full-time, Fresher Pay: ₹15,017.78 - ₹30,000.00 per month Schedule: Night shift US shift Work Location: In person

Customer Support Associate

Nikol, Ahmedabad, Gujarat

0 years

INR 1.04628 - 0.00192 Lacs P.A.

On-site

Full Time

Key Responsibilities: Make outbound calls to request and retrieve medical records. Verify patient information and ensure accuracy. Document all interactions and transactions accurately. Follow up on pending requests to ensure timely retrieval. Provide exceptional customer service. Collaborate with internal teams to resolve issues. Prepare and submit regular status reports. Participate in quality assurance activities. Qualifications: Bachelores ; degree in healthcare or a related field is a plus. Previous experience in voice process, customer service, or medical record retrieval is preferred. Excellent verbal and written communication skills in English. Proficiency in computer systems and software applications, including MS Office. Bachelors Job Types: Full-time, Fresher Pay: ₹8,719.16 - ₹27,296.20 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Night shift US shift Work Location: In person

Customer Support Associate

Ahmedabad

0 years

INR 1.21212 - 3.77964 Lacs P.A.

On-site

Full Time

Company Name : U-Connect Global Services Pvt Ltd Company Website: https://ucgservices.com/ Job Description: Responsibilities: Answer inbound customer calls Handle renewals and cancellations Provide account information and status Provide workflow assistance Manage all customer issues and requests Develop and improve customer experience Manage complaints Skills : English Fluency Communication Skill Excel and Word proficient If interested, kindly share your CV at hradmin@u-cgs.com. Job Types: Full-time, Fresher Pay: ₹10,101.12 - ₹31,497.14 per month Benefits: Leave encashment Provident Fund Schedule: Monday to Friday US shift Work Location: In person

International Process Associate

India

0 years

INR 1.80204 - 3.6 Lacs P.A.

On-site

Full Time

Manage and retrieve medical records from various healthcare providers. Ensure accuracy and confidentiality of medical records in compliance with legal and company standards. Process requests and follow up with healthcare providers via email and other non-voice communication channels. Maintain an organized system for tracking record retrieval and updating databases. Collaborate with internal teams to ensure timely and efficient processing of requests. Identify and resolve discrepancies or issues related to medical records. Adhere to standard operating procedures and maintain quality benchmarks. Meet daily and weekly productivity targets. Job Types: Full-time, Fresher Pay: ₹15,017.78 - ₹30,000.00 per month Schedule: Night shift US shift Work Location: In person

International Business Development Executive

Ahmedabad

5 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job Title: International Business Development Executive Process: RCM / Medical Billing Location: Nikol, Ahmedabad Shift: Night Shift (US Shift) Experience: Fresher - 5 Years Job Type: Full-time Job Description: We are looking for a dynamic and results-driven International Business Development Executive to join our team for our RCM (Revenue Cycle Management) / Medical Billing process . The ideal candidate should have excellent communication skills, a passion for sales, and the ability to work effectively in a fast-paced, night-shift environment. Key Responsibilities: Generate leads and build a strong pipeline of potential clients in the US healthcare market Conduct outbound calls, emails, and virtual meetings with prospective clients Present company services confidently and professionally to international clients Identify business opportunities and build long-term relationships with clients Achieve monthly and quarterly sales targets Maintain accurate records of business development activities in CRM tools Stay updated on industry trends, RCM services, and competitor landscape Requirements: Excellent verbal and written communication skills in English Willingness to work in the night shift (US timing) Previous experience in RCM / medical billing or international sales preferred Strong negotiation and persuasion skills Self-motivated and target-driven attitude Basic understanding of healthcare revenue cycle is a plus What We Offer: Competitive salary and performance-based incentives Dynamic and growth-oriented work environment Training and development opportunities Supportive team culture Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Monday to Friday Night shift US shift Work Location: In person

RCM Specialist – Credentialing

Ahmedabad

2 years

INR 3.0 - 3.0 Lacs P.A.

On-site

Full Time

Key Responsibilities : Complete new provider credentialing and re-credentialing applications. Submit enrollment forms to insurance companies (Medicare, Medicaid, commercial payers). Maintain and update provider profiles in portals like CAQH and PECOS. Track application status and follow up with payers. Work closely with clients and internal teams to collect documents. Keep records and logs of credentialing activities. Assist with EV/BV and other billing tasks if required. Requirements : Minimum 2 years of experience in credentialing and US medical billing. Good understanding of CAQH, PECOS, and payer portals. Strong communication and follow-up skills. Basic knowledge of Microsoft Excel and email tools. Attention to detail and ability to manage multiple tasks. Job Type: Full-time Pay: From ₹300,000.00 per year Benefits: Leave encashment Paid time off Provident Fund Schedule: Monday to Friday Night shift US shift Expected Start Date: 01/08/2025

RCM Specialist

Ahmedabad

2 years

INR 2.0 - 2.0 Lacs P.A.

On-site

Full Time

Job Summary : We are looking for a detail-oriented and experienced RCM Specialist to manage the full Revenue Cycle Management process for our healthcare clients. The ideal candidate should have hands-on experience in all phases of the RCM cycle including patient registration, charge entry, coding, claims submission, payment posting, denial management, AR follow-up, and reporting. Key Responsibilities : Handle the complete end-to-end RCM process , from patient registration to payment posting and denial resolution. Perform accurate charge entry and ensure all services rendered are captured. Work with CPT/ICD codes and ensure accurate medical coding (if applicable). Submit claims electronically or via paper as required by payers. Manage payment posting (ERA and manual). Analyze and resolve claim denials ; initiate appeals as needed. Conduct regular Accounts Receivable (AR) follow-ups for outstanding claims. Maintain up-to-date knowledge of payer policies and billing guidelines. Coordinate with internal teams to ensure client satisfaction and compliance. Generate and review RCM performance reports regularly. Key Skills Required : Strong understanding of US healthcare billing and RCM cycle Experience in working on software like Athena, Kareo, AdvancedMD, eClinicalWorks , or similar Knowledge of insurance types (Medicare, Medicaid, Commercial) Proficiency in denial management and AR calling Excellent communication and analytical skills Attention to detail and time management Qualifications : Bachelor's degree preferred Certification in Medical Billing/Coding (optional but advantageous) Minimum 2 years of experience in End-to-End RCM Job Types: Full-time, Permanent Pay: From ₹200,000.00 per year Benefits: Leave encashment Paid sick time Provident Fund Schedule: Night shift US shift

RCM Specialist Credentialing

ahmedabad, gujarat

2 - 6 years

INR Not disclosed

On-site

Full Time

As a Credentialing Specialist in our organization, you will be responsible for efficiently completing new provider credentialing and re-credentialing applications. Your role will involve maintaining and updating provider profiles in portals such as CAQH and PECOS. You will collaborate closely with clients and internal teams to gather necessary documents and information. Keeping accurate records and logs of all credentialing activities will be a key part of your responsibilities. Additionally, you may need to support with EV/BV and other billing tasks as needed. To excel in this role, you should have a minimum of 2 years of experience in credentialing and US medical billing. Excellent communication skills along with strong follow-up abilities are essential. Proficiency in basic Microsoft Excel and email tools is required. Attention to detail and the capability to handle multiple tasks simultaneously will be crucial for success in this position. This is a full-time position that offers benefits such as leave encashment, paid time off, and Provident Fund. The work schedule involves Monday to Friday night shifts, following a US shift timing. The expected start date for this role is 01/08/2025. If you are ready to bring your credentialing expertise and organizational skills to our team, we look forward to reviewing your application for this exciting opportunity.,

Credentialing Specialist

ahmedabad, gujarat

2 - 6 years

INR Not disclosed

On-site

Full Time

As a Credentialing Specialist, you will play a crucial role in our healthcare operations team by managing end-to-end credentialing and re-credentialing processes. Your primary responsibility will be ensuring the efficiency of the revenue cycle by handling tasks such as maintaining accurate provider data, tracking expirables, and collaborating with billing teams. You will be responsible for interacting with insurance companies and regulatory bodies to follow up on application statuses and resolve any issues that may arise. Additionally, you will work closely with the RCM team to support eligibility, pre-authorization, and claim submission tasks. Your attention to detail and organizational skills will be essential in maintaining timely renewals and accurate credentialing status. To succeed in this role, you should have a minimum of 2 years of experience in provider credentialing and RCM processes. Familiarity with the U.S. healthcare system, medical billing cycles, and denial management is also required. Excellent communication skills, both verbal and written, are essential, along with the ability to multitask, prioritize, and manage time effectively. Proficiency in MS Office and credentialing software/tools is a must. This is a full-time position with night shift hours (06:30 PM - 03:30 AM) from Monday to Friday. The work location is in person. In addition to competitive compensation, benefits such as leave encashment, paid time off, and Provident Fund are also provided. If you are a highly organized and detail-oriented individual with a passion for healthcare operations, we would love to have you join our team as a Credentialing Specialist.,

Voice & Non-Voice Customer Support Executive

ahmedabad, gujarat

0 - 4 years

INR Not disclosed

On-site

Full Time

You should have strong Customer Support, Customer Satisfaction, and Customer Service skills. You should be experienced in Online Support and Technical Support. Your written and verbal communication skills should be excellent. You must have the ability to multitask and prioritize tasks effectively. Strong problem-solving and decision-making skills are required. You should be able to work well in a team environment. A Bachelor's degree in Business Administration or a related field is preferred. Experience in the healthcare industry is a plus. Freshers are also welcome to apply. This is a Full-time job opportunity with benefits like Leave encashment and Provident Fund. The work schedule is from Monday to Friday with a Night shift. Night Shift availability is preferred. The work location is in person.,

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