Job Title: Healthcare Executive Patient Care Coordinator Location: Kothanur, Bengaluru Job Summary: We are looking for a proactive and empathetic Patient Care Coordinator to manage high volumes of inbound and outbound calls while delivering exceptional patient service. You will interact with patients, clinicians, office staff, hospitals, pharmacies, clinics, home care providers, and insurance companies. Scheduling appointments and ensuring smooth communication between departments is a core part of this role. Flexibility to work according to client schedules is required. Key Responsibilities: Ensure punctuality and regular attendance Maintain professional courtesy with co-workers and patients Prioritize patient care and satisfaction based on individual needs Direct patients to the appropriate department or personnel Maintain a clean and organized workspace Stay updated on office and departmental procedures Attend staff meetings and training sessions as required Adhere strictly to the Employee Handbook and HIPAA regulations Be available for offshore meetings as per customer requirements Skills & Attributes Required: Knowledge of medical terminology Proficient in using computers, phones, and office equipment Strong and fast typing skills Excellent and clear communication skills Educational Qualification: Any degree Roles & Responsibilities (Tasks include but are not limited to):PAC (Patient Access Center) Call Support: Attend incoming calls through the softphone system Assess patient needs and assist accordingly Schedule appointments based on symptoms and client guidelines Coordinate with other departments for cross-functional support Follow proper phone etiquette at all times Communicate effectively using EHR or internal messaging tools Follow and refer to client SOPs as required Seek assistance when unsure or in doubt Participate in outbound call campaigns and report outcomes to supervisors Report unusual scenarios to supervisors for resolution Handle multiple tasks with flexibility Check and clear your inbox messages daily unless awaiting a response Communicate with office managers for any site-related issues Be willing to support other functions as needed

Job Title: Video Editor Department: Creative Services Location: Kothanur, Hennur (Bangalore) Role Type: Regular Shift: Rotational (7 AM to 4 PM, 10 PM to 7 AM) About Flatworld Solutions: Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology- driven solutions to ensure every stakeholder benefits by this partnership. Our core values are Harmony, Excellence, Learning, Integrity, and Ownership and guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results. Key Responsibilities: Edit real estate videos, including interior, exterior, and drone footage. Transform raw footage into sleek, polished content with smooth transitions, color grading, audio synchronization, and visual storytelling. Collaborate effectively with the team to adhere to strict deadlines. Maintain consistency in daily video content. Knowledge in Final Cut Pro and Adobe Premiere Pro. Capability to handle 4K video files and manage substantial data volumes. Proficient in English, with strong oral and written communication skills. Familiarity with basic editing principles and multi-track split audio. Knowledge of aspect ratios and video encoding formats. What We Offer: Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits. Flexible Work Schedule: For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements. Medical Insurance: Includes coverage for employees, parents, and in-laws. Generous Paid Time Off: Vacation, personal days, and public holidays. Recognition & Rewards: Performance-based bonuses and employee recognition programs. Professional Development: Access to training, workshops, and courses. Employee Assistance Programs: Support for personal or work-related issues. Why Flatworld Solutions? Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields like IT, Finance, and AI Automation. Other than competitive salaries and benefits + excellent mentorship; You'll gain global exposure working with clients in over 50 countries and access cutting-edge tools. The company fosters a supportive culture emphasizing continuous learning and work-life balance. Most importantly, you'll become part of the "Possibilitarians" and a tribe of employees with a "whatever it takes" attitude who make things possible. As the saying goes, you are the company you keep. How We Will Help You Grow? At Flatworld Solutions, we foster your professional growth through various opportunities like development programs and workshops to stay updated on industry trends. You'll benefit from mentorship by experienced colleagues, support for continuing education, and resources for relevant courses and certifications. Our leadership development programs prepare you for future roles, and we encourage participation in cross-departmental projects to broaden your experience. Regular feedback and performance reviews help identify growth areas and set career goals. We also offer career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs to ensure your professional advancement. How to Apply? Please apply with your updated resume and a brief cover letter. In your cover letter, tell us why you are excited about this role and how your experience aligns with our needs. Equal Opportunity Employer Statement Flatworld Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Presentation Designer Job Description Responsibilities Responsible for layout, type and color with an aptitude for designing in both the digital and traditional channels. Focus will be developing and guiding associate level designer(s) in creating presentations in PowerPoint, having experience in Keynote also a plus. Respond to requests for information from team, account staff and other department employees in a professional and timely manner Superb attention to detail while juggling multiple projects, priorities, and deadlines Willing to collaborate with, and take direction from, a diverse team of digital strategists, producers, art directors and copywriters. Ability to work in a fast-paced, demanding environment with the ability to accomplish a wide range of responsibilities and projects at the same time Be proactive in all aspects of work with ability to self direct Sustaining brand guidelines and possessing a strong knowledge of design standards Work with internal and external stakeholders to ensure presentations meet level of high standards Having a good eye for design and aesthetics to create well-thought-out presentations Ability to over see final presentations completed by Associate level presentation designer before it's sent for final review Qualifications Has 5 to 7 years of experience in developing presentations. Strong working knowledge of PowerPoint (build out PP templates, edit images, follow brand guidelines given) Demonstrated ability to develop conceptual visual ideas and innovative design solutions Strong presentation and communication skills Expert proficiency in current Windows versions of Adobe Creative Cloud software (specifically Photoshop, InDesign and Illustrator), and Microsoft PowerPoint and Word. (animated GIF experience a plus) An innate ability to manage multiple projects while working closely with art directors, designers and manager. If you are interested and have experience in this role, please share your updated resume at sana.ha@flatworldsolutions.com or contact us at 6366961866.

Dear All, Greetings from Flatworld Healthcare Services. WE ARE HIRING !! Job Title: Credentialing & Provider Enrollment Specialist Department: Revenue Cycle Management (RCM) Experience Required: 1 to 4 Years Location: Bangalore Employment Type: Full-time Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 12 AM - 9 PM ). Job Summary: We are seeking a detail-oriented and proactive Credentialing & Provider Enrollment Specialist with 12 years of experience in the healthcare RCM domain. The ideal candidate will be responsible for managing end-to-end provider credentialing, re-credentialing, and enrollment with insurance payers, ensuring compliance with regulatory standards and timelines. Key Responsibilities: Complete initial and re-credentialing applications for healthcare providers. Submit and track enrollment applications with Medicare, Medicaid, and commercial payers. Maintain and update provider information in internal databases and payer portals. Monitor expirables (licenses, certifications, etc.) and ensure timely renewals. Communicate with providers, payers, and internal teams to resolve enrollment issues. Ensure compliance with payer-specific and regulatory credentialing requirements. Follow up with insurance companies to check application status and resolve delays. Assist in audits and provide necessary documentation as required. Qualifications: Bachelors degree preferred (or equivalent experience in healthcare administration/RCM). 1 to 4 years of hands-on experience in provider credentialing and enrollment. Knowledge of payer requirements and CAQH, PECOS, NPPES, etc. Strong communication, organizational, and follow-up skills. Proficient in MS Office and credentialing software/tools. Preferred Skills: Experience working with U.S. healthcare providers. Familiarity with medical billing and insurance guidelines. Ability to manage multiple priorities in a deadline-driven environment. Perks & Benefits: 5 Days Working Provident Fund & Gratuity Medical Insurance Travel Allowance Fresher and non-relevant experience applicants, please ignore!

Dear All, Greetings from Flatworld Healthcare Services. WE ARE HIRING !! Role: AR Caller/ Senior AR Caller Location: Bangalore Shift: Night Shift Experience: 1 - 3 Years Notice Period: Immediate Joiners Preferred Employment Type: Full-Time, Permanent Education: Graduation Not Required Interested candidates can share their CVs at pavan.v@finnastra.com or contact 9035473861 (Available between 11 AM - 9 PM ). Roles & Responsibilities: Handle US Healthcare Medical Billing processes efficiently. Work closely with the team leader to ensure smooth workflow. Maintain quality standards in all deliverables to the client. Manage denials, prior authorization, eligibility verification, rejections , and make necessary claim corrections. Call insurance carriers and document claim billing summary notes . Monitor and respond to email updates . Identify issues and escalate them to the immediate supervisor . Desired Candidate Profile: Strong knowledge of Healthcare concepts . 1 to 3 years of experience in Accounts Receivable (AR) . Expertise in Denial Management . In-depth understanding of Physician & Hospital Billing . Proficiency in calling insurance companies for claim follow-ups. Ability to meet daily/monthly collections . Ensure accurate and timely follow-ups on pending claims. Maintain status reports and ensure productivity targets are met within deadlines. Perks & Benefits: 5 Days Working Travel Allowance Provident Fund & Gratuity Medical Insurance Fresher and non-relevant experience applicants, please ignore!

Job description Job Title: Healthcare Executive Patient Care Coordinator Summary of Duties: Responding to a high volume of inbound and outbound calls. Interacting with Patients, Clinicians, Office Staff, Hospitals, Pharmacies, Clinics, Home Care, and Insurance Companies. Scheduling patients according to company guidelines. Flexibility to work based on the work schedule. Key Responsibility Areas: Punctuality: Attendance is key for your job role. Courtesy: Maintain professionalism and respect towards co-workers. Patient Care and Satisfaction: Prioritize each patient's circumstances. Directing Patients: Guide patients to the appropriate person/department for further assistance. Workplace Organization: Maintain a clean and organized workspace. Compliance: Keep current with office and department procedures. Continuous Learning: Participate in education activities and attend physician staff meetings. Policy Adherence: Follow the Employee Handbook. Confidentiality: Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations. Availability: Be available for customer-required meetings when working offshore. Skills / Attributes Required: Knowledge of Medical Terminology. Ability to operate a computer, phone, and basic office equipment. Strong typing skills and ability to type quickly. Clear and effective communication skills. Educational Qualification: Any degree. Roles & Responsibilities: Tasks include but are not limited to: 1. PAC Calls Support for Patient Care: a. Attend calls via the softphone. b. Assess and understand the patient's needs and assist accordingly. c. Schedule appointments if required based on symptoms. d. Coordinate with other departments and respond to patients if the task is handled by another team. e. Follow phone etiquette at all times.

Job Title: Offshore BIM Manager Experience: 9 to 15 years Location: Banaswadi, Bangalore Shift: Rotational Position Overview We are seeking a highly experienced Offshore BIM Manager to lead our BIM initiatives across international projects. The ideal candidate will have a minimum of 10 years of overall experience, with at least 6 years dedicated to BIM projects. This role requires a strategic thinker with a robust background in Building Information Modeling (BIM) and a proven ability to build and manage high-performing teams. Key Responsibilities Project Management: Oversee BIM processes for international projects in the US, UK, and Australia, ensuring adherence to quality standards, timelines, and budget constraints. Team Leadership: Lead and mentor a BIM team of 10+ professionals. Demonstrated ability to build cohesive teams from scratch based on client requirements, promoting best practices and a collaborative environment. Technical Expertise: Utilize tools like Revit, Dynamo, Navisworks , and BIM 360 to manage BIM models across architectural, structural, MEP, and infrastructure domains. Discipline Proficiency: Demonstrate deep knowledge in at least two of the following: Architectural, Structural, MEP, Roadways , or Infrastructure . Client Collaboration: Coordinate with architects, structural and MEP consultants, BIM consultants, general contractors, and product manufacturers to ensure successful project execution. Team Building: Strategically build and scale offshore BIM teams, aligning skill sets with client and business needs. Workflow Automation: Develop scripts and automate BIM workflows to improve efficiency and reduce manual effort. Quality Assurance: Enforce BIM standards and protocols to ensure high-quality output and compliance with industry best practices. Continuous Improvement: Stay current with industry trends and integrate innovative tools and practices to optimize BIM delivery. Qualifications Education: Bachelor's degree in Architecture, Civil Engineering , or a related field. Experience: Minimum 10 years in the construction or engineering industry, with at least 6 years in BIM management . Software Proficiency: Expert-level knowledge of Revit, Dynamo, Navisworks , and BIM 360 . Project Experience: Strong experience in managing BIM for diverse sectors including residential, commercial, retail, hospitality, warehouses , and large monuments . Leadership: Proven track record of team development and management, with excellent interpersonal and communication skills. Scripting Skills: Familiarity with script development for workflow automation is an added advantage. Certifications (Preferred): BIM certifications or project management credentials such as PMP or LEED are a plus. Preferred Skills Multidisciplinary project coordination across internal and external teams Strong knowledge of BIM standards and protocols Excellent analytical and problem-solving skills Ability to manage complex projects and stakeholder expectations effectively Benefits Competitive salary and performance-based incentives Opportunities for professional development and training Flexible work environment , including remote work options as needed Health and wellness benefits , including insurance coverage A dynamic, innovation-driven work culture that fosters collaboration and growth

Serve as the primary contact for clients, addressing inquiries, resolving issues, and providing service delivery updates. Coordinate with internal teams to ensure timely, accurate completion of client projects and tasks. Develop and maintain strong client relationships to understand their needs and ensure their satisfaction. Prepare detailed reports and documentation on client interactions, project status, and service delivery metrics. Collect and analyze client feedback to identify improvement areas and collaborate with teams on solutions

Job description Position Description The Web Assistant - Uploads is responsible for assisting the Web team with the daily onboarding processes of The Future Perfect website, ensuring that it is accurate and up to date. Primary responsibilities include creating product pages and custom builders, data entry, and supporting with miscellaneous tasks. The applicant must have strong attention to detail and experience with data entry in an e-commerce environment. Primary Job Responsibilities Creating catalog assets and product pages, including pricing, product options and variants, visual assets, technical data, and more. Review vendor price lists to ensure accurate pricing is represented across products and product variants. Able to create additional website pages, for exhibitions, marketing initiatives, and more. Organize assets, including file renaming and filing appropriately for internal use. Routinely merchandise incoming work on the website according to web standards. Keep track of all assigned projects and questions to escalate issues with your team lead. Communicate stock changes with various stakeholders. Data Auditing Experience. Key Qualifications for Success Strong attention to detail to ensure tasks are completed thoroughly and correctly. Must have strong knowledge of Excel/Google Sheets, Google Suite, LOOM and Wordpress; familiarity with Slack and project management tools. Ability to manage multiple projects at different timelines and levels of complexity, defining priorities with your team lead. Mandates: Must have 2+ years of data entry experience. Priority will be given to candidates with data entry experience in complex e-commerce environments. Must have strong written and verbal communication skills in English. Comfortable working in Night Shifts.

Job Title: Executive - Business Development Department: Engineering Services Location: Banaswadi About Flatworld Solutions Flatworld Solutions is a global business solution company that has evolved over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer a wide range of services including IT, finance, healthcare, engineering, design, data science , and more. Our mission is to "unlock winning ways" for clients, partners, and employees through innovative, technology-driven solutions. We ensure that every stakeholder benefits from this partnership. Guided by our core values Harmony, Excellence, Learning, Integrity, and Ownership —we prioritize collaboration, open communication, high performance, and continuous growth. Role Overview The Business Development Executive will play a pivotal role in expanding the Engineering Services division. This role focuses on prospecting and cold calling international clients in the US, UK, and Canada , offering tailored outsourcing solutions to enterprises such as contract manufacturers, OEMs, and design houses . The ideal candidate will manage the full sales cycle from lead generation to closure, including onboarding and managing partnerships to increase client value. A sound understanding of offshore outsourcing platforms and experience selling CAD-related services to the construction industry is essential. Proficiency in tools like AutoCAD, SketchUp , and Revit is highly desirable. Key Responsibilities Prospect and cold call international clients, especially in the US, UK, and Canada . Sell outsourcing solutions to enterprise clients in the assigned territories. Manage the full sales cycle—from lead generation to deal closure. Onboard and manage strategic alliances and partnerships. Maintain up-to-date customer records through CRM and reporting tools. Handle both inbound and outbound leads efficiently. Utilize experience in selling CAD services/solutions to the construction industry. Apply hands-on knowledge or certifications in AutoCAD, SketchUp, and Revit to enhance service delivery. What We Offer Competitive Salary & Benefits Package: Industry-standard compensation and perks. Flexible Work Schedule: Hybrid and remote options for certain roles and projects. Medical Insurance: Coverage includes employees, parents, and in-laws. Generous Paid Time Off: Vacation, personal leave, and public holidays. Recognition & Rewards: Performance bonuses and employee recognition programs. Professional Development: Access to workshops, training programs, and certifications. Employee Assistance Programs: Support for personal and work-related challenges. Why Flatworld Solutions? Joining Flatworld Solutions provides a career filled with learning, innovation, and global exposure. With clients in over 50 countries , you’ll work with cutting-edge technologies across domains like IT, finance, and AI automation . We offer: Competitive pay and career advancement. Mentorship from experienced professionals. A supportive, collaborative work culture focused on growth. The chance to be a part of the "Possibilitarians" – a team that believes in making the impossible possible. How We Will Help You Grow We invest in your growth through: Training programs and workshops on emerging trends. Mentorship and career development guidance. Access to online learning platforms and certifications. Leadership development initiatives. Cross-functional projects and job rotation opportunities. Regular performance feedback and career pathing discussions. How to Apply Please send us your updated resume along with a brief cover letter . In your cover letter, share why this role excites you and how your background aligns with our needs. Equal Opportunity Employer Statement Flatworld Solutions is an Equal Opportunity Employer . We celebrate diversity and are committed to building an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status .

Position Overview We are seeking a talented CAD Automation Sr. Engineer/Lead to join our dynamic team as an individual contributor . In this role, you will work closely with the CAD project team, Software Development and Generative AI teams, clients, and other stakeholders to develop and integrate seamless automation solutions that enhance design processes and improve project outcomes. This position will be primarily focused on two key areas: 60% as a Business Analyst and Solution Architect 40% as an Individual Contributor developing scripts and RPA Key Responsibilities Collaboration Engage with CAD project teams to understand workflow requirements and identify opportunities for automation. Act as a liaison between users/clients and the development team to translate challenges and needs into clear business requirements. Work alongside Software/Data Science and Generative AI teams to leverage data-driven insights and AI capabilities in automation development. Interface with clients and stakeholders to gather feedback and ensure automation solutions meet their needs. Automation Development Design and implement automation scripts and tools using software such as Dynamo, Grasshopper , and Python to streamline CAD processes. Integrate automation solutions into existing workflows, ensuring compatibility and enhancing overall efficiency. Formulate a solution framework in collaboration with the development team to address identified business requirements. Testing and Validation Develop and execute test plans to validate automation tools and scripts, ensuring high performance and reliability. Conduct user acceptance testing (UAT) with stakeholders to gather insights and refine automation solutions. Documentation and Training Create comprehensive documentation for automation processes and tools to facilitate knowledge sharing. Provide training and support to team members and stakeholders on the use of automation solutions. Technology Stack CAD Software: AutoCAD, Revit, SolidWorks, Inventor Automation Tools: Dynamo, Grasshopper, Python, C# Data Analysis Tools: Excel, R, Python libraries (e.g., Pandas, NumPy) Version Control: Git, SVN Project Management Tools: Jira, Trello, Microsoft Project Requirements Required Qualifications Bachelors degree in Architecture, Engineering, Computer Science, or a related field. 6–8 years of experience in CAD automation and integration, focusing on Autodesk products and SolidWorks. Proficiency in programming languages such as Python or C# . Strong experience with automation tools like Dynamo and Grasshopper . Familiarity with data analysis and AI concepts relevant to automation. Preferred Qualifications Experience in the AEC/Manufacturing-oriented IT industry , particularly with CAD workflows and CAD environments. Demonstrated success in executing similar CAD automation projects. Knowledge of AI-driven design tools and methodologies . Excellent problem-solving skills and the ability to work independently. Personal Attributes Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. Detail-oriented with a focus on delivering high-quality automation solutions. Self-motivated and proactive in identifying and addressing challenges.

Job Title: Supervisor Department: Creative Services Location: Banaswadi (Bangalore) Role Type: Regular Shift: 7 PM to 4 AM About Flatworld Solutions: Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values and Harmony, Excellence, Learning, Integrity, and Ownership and guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results. Role Overview: Seeking a supervisor with 4 and 5 years of experience in team handling and graphic designing. Job involves supervising a team of designers, providing support and guidance, and ensuring projects are completed and delivered successfully. Experience in Adobe applications, along with strong leadership and communication skills, are essential for this role. Key Responsibilities: Lead Team and Assign the tasks: Supervise and guide a team of employees to ensure they work together effectively. Delegate tasks and responsibilities to team members based on their skills and workload. Offer assistance and support to team members as needed to help them succeed. Monitor Progress: Keep track of the team's progress on projects and tasks to ensure they are completed on time. Address Issues: Address any issues or conflicts that arise within the team and work to resolve them. Qualifications: Leadership Skills: Should have the ability to lead and motivate a team to achieve common goals. Communication Skills: Communicate effectively with team members to provide guidance and feedback. Adobe Applications Experience : Have experience using Adobe applications like Photoshop, Illustrator, or InDesign. Problem-Solving Skills: Be able to identify problems and find solutions to overcome them. Organization: Be well-organized and able to manage multiple tasks and priorities efficiently. What We Offer: Competitive Salary and Benefits Package: Employees receive industry-standard salaries and comprehensive benefits. Flexible Work Schedule : For certain projects & senior positions, we offer flexible work schedule options, including remote and hybrid arrangements. Medical Insurance: Includes coverage for employees, parents, and in-laws. Generous Paid Time Offer: Vacation, personal days, and public holidays. Recognition & Rewards: Performance-based bonuses and employee recognition programs. Professional Development: Access to training, workshops, and courses. Employee Assistance Programs: Support for personal or work-related issues. Why Flatworld Solutions? Joining Flatworld Solutions offers a promising career with growth opportunities across diverse fields like IT, Finance, and AI Automation. Other than competitive salaries and benefits + excellent mentorship; You'll gain global exposure working with clients in over 50 countries and access cutting-edge tools. The company fosters a supportive culture emphasizing continuous learning and work-life balance. Most importantly, you'll become part of the "Possibilitarians" and a tribe of employees with a "whatever it takes" attitude who make things possible. As the saying goes, you are the company you keep. How We Will Help You Grow? At Flatworld Solutions, we foster your professional growth through various opportunities like development programs and workshops to stay updated on industry trends. You'll benefit from mentorship by experienced colleagues, support for continuing education, and resources for relevant courses and certifications. Our leadership development programs prepare you for future roles, and we encourage participation in cross- departmental projects to broaden your experience. Regular feedback and performance reviews help identify growth areas and set career goals. We also offer career pathing discussions, access to online learning platforms, networking opportunities, and job rotation programs to ensure your professional advancement. How to Apply? Please apply with your updated resume and a brief cover letter. In your cover letter, tell us why you are excited about this role and how your experience aligns with our needs. Equal Opportunity Employer Statement Flatworld Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Assistant Operations Manager Medical Billing & A/R Recovery Specialist Work Hours: 8:00 PM – 5:00 AM IST (Night Shift) Work Type: Work from Office Reporting To: U.S. Client (Daily Basis) About Us We are a U.S.-based, rapidly growing company specializing in the forensic recovery of aged and denied insurance claims, along with monthly medical billing for private practices. Our innovative approach drives fast expansion. We are seeking a confident, motivated professional to support our Operations Manager in ensuring client accounts run smoothly. Key Responsibilities Serve as the primary liaison between clients, internal billing teams, and the operations manager Communicate with U.S. clients to address and resolve inquiries Use billing software to review client accounts and monitor claim status Conduct spot checks on submitted/denied claims for accuracy Identify service issues and escalate them to the Operations Manager Suggest improvements to enhance client satisfaction and team efficiency Ensure consistency, accuracy, and timely account management Mandatory Qualifications & Skills 8–10 years of experience in medical billing with a strong focus on Accounts Receivable (A/R) Recovery Proficient knowledge of CPT, ICD-10 codes , and modifiers ( certification preferred ) Excellent communication skills – written and verbal (English) Strong problem-solving and follow-through skills Experience using billing software and client management tools Proficiency in Microsoft Excel , Word , and Google Sheets Prior experience with denial management, appeals, and payer communication Ideal Candidate Traits Outgoing, confident, and highly professional communicator Detail-oriented and highly organized Self-driven and capable of thriving in a fast-paced environment Passionate about maximizing client revenue and process optimization Why Join Us? Work closely with U.S. clients in a pivotal role Be part of a collaborative , mission-driven operations team Contribute to building a fast-growing, innovative medical billing division Real career growth potential in a high-impact role

Job Description Document Review: Examine and verify the accuracy of mortgage documents submitted by applicants. Data Entry : Accurately input applicant information into the mortgage processing system. Customer Interaction: Respond to customer inquiries via phone and email, providing updates and clarifications on the mortgage process. Compliance : Ensure all processes comply with regulatory standards and company policies. Follow-Up : Coordinate with various departments to ensure timely processing of mortgage applications. Reporting: Prepare and submit daily/weekly reports Due to Night Shift Requirement-Male candidates will be preferred

Job Title: Sr. Graphic Designer Department: Creative Services Location: Banaswadi (Bangalore) Role Type: Regular Shift: 4 PM - 1 AM About Flatworld Solutions: Flatworld Solutions is a global business solution company evolving over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services including IT, Finance, and healthcare, engineering, Design, Data Science etc. Our mission is to 'unlock winning ways' for clients, partners, and employees through innovative, technology-driven solutions to ensure every stakeholder benefits by this partnership. Our core values are Harmony, Excellence, Learning, Integrity, and Ownership and guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results. Role Overview: We are seeking a creative and detail-oriented Graphic Designer with 4 to 5 years of proven experience in delivering high-quality design solutions across branding, illustration, and layout projects. The ideal candidate will be procient in Adobe Illustrator, InDesign, and Photoshop, with a strong portfolio showcasing creativity in logo design, custom illustrations, and layout formatting. This role calls for a resourceful designer who thrives on conceptual thinking and can translate ideas into impactful visual assets. Key Responsibilities: Analyze job instructions and translate project briefs into compelling design concepts. Develop original logos, brand identities, and illustrations tailored to client needs. Create aesthetically pleasing and functional layouts using Adobe InDesign, with attention to design structure, typography, and flow. Design a variety of creative assets including brochures, marketing materials, digital graphics, and presentation templates. Collaborate with cross-functional teams to ensure visual consistency and alignment with brand strategy. Maintain high design standards, version control, and organized file management. Qualifications: Minimum 4 to 5 years of professional experience in graphic design, with a strong focus on creative design and layout. Advanced proficiency in Adobe Illustrator, InDesign, and Photoshop. A solid portfolio demonstrating excellence in logo creation, vector illustrations, and editorial design. Strong conceptual and visual storytelling abilities. Meticulous attention to detail in layout, alignment, typography, and color. Effective communication and collaboration skills to work seamlessly within a team environment. Ability to handle multiple projects and meet deadlines consistently.

Job Title: Healthcare Executive Patient Care Coordinator Summary of Duties: Responding to a high volume of inbound and outbound calls. Interacting with Patients, Clinicians, Office Staff, Hospitals, Pharmacies, Clinics, Home Care, and Insurance Companies. Scheduling patients according to company guidelines. Flexibility to work based on the work schedule. Key Responsibility Areas: Punctuality: Attendance is key for your job role. Courtesy: Maintain professionalism and respect towards co-workers. Patient Care and Satisfaction: Prioritize each patient's circumstances. Directing Patients: Guide patients to the appropriate person/department for further assistance. Workplace Organization: Maintain a clean and organized workspace. Compliance: Keep current with office and department procedures. Continuous Learning: Participate in education activities and attend physician staff meetings. Policy Adherence: Follow the Employee Handbook. Confidentiality: Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations. Availability: Be available for customer-required meetings when working offshore. Skills / Attributes Required: Knowledge of Medical Terminology. Ability to operate a computer, phone, and basic office equipment. Strong typing skills and ability to type quickly. Clear and effective communication skills. Educational Qualification: Any degree. Roles & Responsibilities: Tasks include but are not limited to: 1. PAC Calls Support for Patient Care: a. Attend calls via the softphone. b. Assess and understand the patient's needs and assist accordingly. c. Schedule appointments if required based on symptoms. d. Coordinate with other departments and respond to patients if the task is handled by another team. e. Follow phone etiquette at all times.

Job Title Billing RCM Team Lead Summary of Duties : Maintaining the team productivity / Quality which includes charges / Payment posting and Accounts receivables , monitoring the calls and giving solutions for the team’s problems and assisting them in all areas. Must have strong AR knowledge in approaching the AR aging report. Must have internal medicine/ Family practice specialty knowledge. Flexibility to work based on the work schedule Skills / Roles & Responsibilities Tasks includes below but not limited to 1. Medical Terminology knowledge 2. Ability to operate a computer, phone, and basic office equipment 3. Typing skills is must and able to type fast 4. Clear communication skill is mandatory 5. Must be good in excel and reporting 6. Must know how to plan to work on Accounts Aging report 7. Assisting team on their clarifications and used to work on the client deliverables within TAT. 8. Attention to detail and organizational skills evident in the preparation of accurate weekly and monthly reports within tight deadlines to team and to client. 9. Accountable for maintaining the KPI metrics, Team productivity and Quality. 10. Duties include making a work plan every day, running reports, creating spread sheets, resolving issues bought forward by team, and ensure the smooth operations of our billing practice. Educational Qualification Any degree

Job Title: Proofreader Department: Creative Services Location: Banaswadi (Bangalore ) Role Type: Regular Shift: US (7.30 PM 4.30 AM) Role Overview: We are looking for a detail-oriented Proofreader with 1 to 2 years of experience to review and check Public Notice pages for errors. The ideal candidate should have a good eye for detail, strong grammar skills, and the ability to spot mistakes in text, layout, and formatting. Key Responsibilities: Carefully read and proof Public Notice pages before final submission. Check for spelling, grammar, punctuation, alignment, and formatting errors. Ensure that all legal terms, dates, and contact information are accurate. Maintain consistency in font, layout, and page structure as per company guidelines. Work closely with the design, editorial, and production teams to ensure high[1]quality outputs. Review and correct revised versions of the pages based on feedback. Meet tight deadlines with accuracy and efficiency. Experience, Skills & Qualifications: 1 to 2 years of experience in proofreading or similar roles. Strong knowledge of English grammar, punctuation, and spelling. Basic understanding of layout and formatting checks. Familiarity with Public Notices is an added advantage. Good concentration and attention to detail. Ability to work independently and manage time effectively. Basic knowledge of MS Office, PDF readers, and proofreading tools. Preferred: Experience in proofreading newspaper pages, especially classified or public notices. Understanding of legal and public communication terms.

Location: Flatworld Solutions Pvt Ltd, 3rd Floor, Indraprastha, Gubbi Cross, 81, Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077 Duration : 3 Months Stipend: 15,000/month Eligibility: Graduate or Post-Graduate students (Marketing) Marketing Interns Requirement - 4 Focus Areas: Various aspects of marketing, including Digital Marketing Experience, Content Creation, SEO, Basic HTML, Market Analysis and Strategy Development. Key Responsibilities: Support our application development team Work on tasks like Content uploads Content Creation Exposure on Content marketing

Job Title: Quantity Estimator Team Lead Experience: 5 to 8 years Location: Banaswadi, Bengaluru About Us Flatworld Solutions is a diversified outsourcing services company with over 9,000 customers across 46 countries. Headquartered in Bangalore, we specialize in delivering high-quality, cost-effective business process solutions. Our unique delivery model leverages low-cost cities worldwide, mapping their labour potential and business environment to meet our global customers' needs at the best possible price. Job Overview We are seeking an experienced Quantity Estimator – Team Lead to oversee MEP (Mechanical, Electrical, Plumbing) estimation processes. The ideal candidate will have a strong background in quantity take-offs, cost estimation, and project analysis for MEP services. You will play a key role in ensuring cost accuracy and efficiency while collaborating with cross-functional teams. Key Responsibilities 1. Quantity Take-offs Perform detailed quantity take-offs for all MEP services, including HVAC, plumbing, electrical systems, and fire protection. Utilize industry-standard software to enhance accuracy and efficiency in estimates. 2. Cost Estimation Develop comprehensive cost estimates factoring in materials, labor, equipment, and other associated costs. Prepare cost comparison reports, identifying areas for potential savings. 3. Project Analysis Review and analyze project specifications, architectural & engineering drawings, and other documents to understand the scope of work. Identify discrepancies or design issues that may impact cost estimates. 4. Collaboration & Coordination Work closely with project managers, engineers, and architects to ensure alignment on project requirements. Participate in pre-bid and project meetings to understand project goals and constraints. 5. Documentation & Reporting Prepare detailed reports and documentation to support cost estimates and facilitate decision-making. Maintain an organized record of estimation activities for future reference and audits. 6. Market Research & Industry Updates Stay updated on industry trends, material costs, and technological advancements in MEP systems. Build and maintain relationships with suppliers and contractors to gather up-to-date pricing and availability information. Requirements Experience & Skills: 5 to 8 years of proven experience in MEP estimation or a similar role in the construction industry. Proficiency in AutoCAD, Revit, or specialized MEP estimating tools. Strong analytical skills with a keen attention to detail. Excellent communication and collaboration skills to work effectively with multidisciplinary teams. Strong organizational skills with the ability to manage multiple projects and deadlines. Education: Bachelor's degree in Civil Engineering, Mechanical Engineering, or a related field.