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Genpact
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Process Assocaite

Process Assocaite

Genpact

0 years

0 Lacs

Gurgaon

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

drive ai scaling technology cutting data updating reconciliation writing automation learning integrity kit

Work Mode

On-site

Job Type

Full Time

Job Description

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Associate - Retail Banking!

We are looking for candidates who would be required to process customer requests as per the set procedures within defined timelines and with high accuracy standards.

Responsibilities

Process request as per the application, referring to standard operating procedures

Updating Customer Demographics in Bank System

Policy Set up and docaument generation

Mortgage Tax payment

Searching customer contact information

Reconciliation of internal bank General Ledger Accounts

Posting Check details into the bank system

Coordinating with Bank Vendors to gather information and respond back to customer enquiries

Qualifications we seek in you!

Minimum Qualifications

Any Graduate

Preferred Qualifications/ Skills

Any Graduate

Preferred skills:

Communication: Proficient in Reading, Writing and Speaking skills (English)

High level attention to detail and accuracy

Demonstrate delivery of high-quality output

Ability to work in a changing environment

Knowledge of banking terminology (preferred)

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobProcess Associate

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 1, 2025, 2:55:31 AM

Unposting DateAug 31, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time

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