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Process Assistant, L&D Process Assistant

2 - 7 years

3 - 4 Lacs

Hyderabad

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Administration management Process Associate Manual Mentor Training and Development MS Office Monitoring Auditing Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager - Monitoring and mentoring of associates on productivity, quality and safety. - Responsible for shift quality and associated action plans - Preparing and implementing training and development plans for associates - High school or equivalent - 2+ years of Microsoft Office products and applications experience

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