Probationary Officer (PO)

Role Overview: You will be responsible for assisting in daily branch Gold loan operations and customer service. Supporting the branch team in handling customer queries and resolving issues will be a key part of your role. Additionally, you will participate in lead generation, client acquisition, and retention activities. You will also help execute marketing and promotional activities to enhance branch visibility within the Branch once Tenured. Learning and assisting in maintaining client relationships by providing personalized services will be crucial. Moreover, handling administrative tasks, data entry, and preparing reports for the branch will be part of your responsibilities. You will gain hands-on experience in financial products, services, and customer relationship management. Key Responsibilities: - Assist in daily branch Gold loan operations and customer service - Support the branch team in handling customer queries and resolving issues - Participate in lead generation, client acquisition, and retention activities - Help execute marketing and promotional activities to enhance branch visibility within the Branch once Tenured - Learn and assist in maintaining client relationships by providing personalized services - Handle administrative tasks, data entry, and prepare reports for the branch - Gain hands-on experience in financial products, services, and customer relationship management Qualifications Required: - Previous experience in customer service or financial services is a plus - Strong communication and interpersonal skills - Ability to work well in a team environment - Excellent organizational skills and attention to detail - Proficiency in MS Office applications (Note: No additional details about the company were mentioned in the provided job description.),