Posted:2 months ago|
Platform:
Work from Office
Full Time
We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding Financial Services customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Mumbai, India! The successful applicant will have a track record of working with financial services organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities * Provide thought leadership in how large enterprise organisations can drive customer success through digital transformation. * Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. * Be an innovator who can build and demonstrate new solutions using out-of-the-box thinking. * Engage with business users to build solution presentations, demonstrations and prototypes. * Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. * The ability to authoritatively present and articulate the business value to managers and executives of all levels. * Deliver functional and technical responses to RFPs/RFIs. * Work as an excellent teammate by chipping in, learning and sharing new knowledge. * Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology * Engage with IT around the technical and enterprise architecture. * Lead multiple customer engagements concurrently. * Be self-motivated, flexible, and take initiative. Required Skills * Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) * Relevant years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions * Strong focus and experience in pre-sales or implementation in financial services industry for large enterprise customers (Banks/insurance/fintechs/NBFCs) is required * Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs in the financial services industry * Knowledge in Enterprise Architecture/Solution Architecture/Technical Architecture from a customer engagement perspective * Knowledge on Key critical metrics supervised in financial industry from a customer engagement perspective * Business Analysis/ Business case/return on investment construction. * Experience in sophisticated solution selling to Enterprise customers within the Financial Services industry. * A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. * Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. * Outstanding presentation and demonstration skills.
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