Pricing & Commercial Analyst (one year contract role)

Job Title: Team & Department: Location: Reporting To: Hours: Pricing & Commercial Analyst (one year contract role) Marketing Chennai/Bangalore/Hyderabad Head of CVM Full Time - 9 Hours Hybrid Work Mode Working Arrangements: Business Hours 11AM to 8PM Lebara are happy to accommodate reasonable adjustments needed during the recruitment process to provide equal access to our opportunities. Candidates should liaise with their recruitment agent or the HR team at Lebara on any adjustments required. Our Business: Lebara is a telecommunications company providing services using the mobile virtual network operator (MVNO) business model to customers in the United Kingdom, Germany, Netherlands, France and Denmark. Additionally, Lebara has license agreements for the use of the brand in further four global markets Spain, Switzerland, Saudi Arabia and Australia with Nigeria launching soon. Lebara was founded in 2001 with the intent to bring something new to the telecoms industry. Created by three entrepreneurs who migrated to Europe from Sri Lanka, the company name was formed from a combination of the founders surnames, and Lebara quickly became one of the fastest-growing MVNOs in Europe. Lebara became private equity owned in 2017 and our current owners Waterland acquired the business in Nov 2024. Lebara is a business on a transformation journey which has and continues to achieve results and under our new ownership the business is moving from a consolidation phase to a growth phase. Lebaras business has evolved based on its customers needs, from providing international calls to the migrant community, to becoming a significant value challenger within the wider telecoms category. Lebara offers prepaid and SIM-only mobile tariffs, and in 2017, Lebara launched its first postpaid monthly contract SIMs in the Netherlands. Lebara operates under the Full MVNO model in France and Germany and Light MVNO model in its other markets with the UK and the Netherlands preparing to move to full MVNO. . Lebaras purpose is to consistently provide customers with a better value alternative to the established category players. Lebara supports its 4.7 million customers with a reliable network offering and exceptional customer service (Trustpilot average of 4.6 across the main 5 markets), at an affordable price, all of which makes Lebara the smarter way to connect. 1 Job Description - Lebara

Our Culture: Although established in 2001, Lebara has more of a start-up / entrepreneurial feel. Lebara has values which are brought to life by defined positive behaviours which all colleagues are encouraged to demonstrate to create and maintain a culture aligned with these values. The Company has created a challenging and fast-paced work environment which provides the opportunity for individuals and teams to make a real contribution to business success. Working at Lebara broadens knowledge and skills through giving individuals exposure to a wide range of work which is often outside of the norm. Staff are empowered and their opinion and feedback matters. Lebara seek to make a positive difference to their customers and encourage their teams to strive toward this goal. This creates a fun, engaging place to work where a strong emphasis is placed on teamwork and collaboration as well as individual achievement. When it comes to the team Lebara has a very diverse workforce and a fully inclusive culture where everyone is welcome. Lebara also recognize the importance of work life balance and provide the flexibility to enable staff to achieve a good balance. Our Foundations: Purpose: We are committed to consistently providing our customers with a better value alternative to the established category players in the mobile industry. Vision We aim to become the fastest growing mobile network in Europe. Achieving this requires innovation, agility, and a relentless focus on delivering the best for our customers Our 3 Pillars: • • Delighting Customers: Putting customer satisfaction at the heart of every decision Digital Transformation: Leveraging data and technology to enhance efficiency and customer experiences • Growth: We are committed to sustainable business expansion while staying true to our values Values: We stand by four guiding values which shape the way we work together and how we interact with customers, ensuring a collaborative, transparent and progressive culture: • • • • Enterprising: We are continuously on the look out for new and innovative ways to bring better value to our customers and shareholders. Simple: We strive for clarity and consistency, make decisions quickly and pragmatically, and focus on what is essential. Open: Were open to the world, embrace diverse points of view, and celebrate differences that create stronger, more dynamic and successful societies. United: We observe, we listen, we understand, and we collaborate as teams to succeed together. 2 Job Description - Lebara

Role Summary: An exciting opportunity has arisen to join a passionate team to manage pricing & propositions for a very successful & growing challenger brand, operating in the UK telecoms space. Key responsibilities include developing & rolling out GTM strategy for product launches & updating pricing & propositions catalogue, collecting, analysing and interpreting internal & external data to generate useful insights and help improve customer lifetime value. Responsibilities: 1. Lead the new product launch process by implementing a robust end-to-end go-to- market (GTM) strategy, ensuring the product is well-promoted and accessible across various platforms, including web, app, CRM, and retail stores. 2. You will be responsible for timely updating all pricing and product revisions across all marketing collateral and digital platforms as part of the GTM strategy. 3. Additionally, you will manage systems, tools, and both existing and new models and processes to develop and deliver pricing analyses that support business pricing strategies. 4. You will take ownership of the creation and improvement of pricing processes and tools, maintaining and developing those that empower the marketing team to assess current product positioning and optimize growth and margins. 5. Collaboration with pricing partners is essential to ensure the accurate flow of pricing information, fostering long-lasting relationships. 6. You will also develop reports to monitor and evaluate internal and competitive pricing and margin performance at various levels, including market, customer, and product levels, which will assist in weekly and monthly forecasting. 7. You will play a proactive role in identifying new market opportunities and potential risks stemming from competitive, regulatory, and other internal and external factors. 8. Analysing the impact of pricing changes on financial and sales performance will be part of your responsibilities. 9. You will serve as the primary point of contact for internal customers with inquiries about pricing, as well as the data used to generate proposed pricing, discounts, and terms and conditions. 10. You will work closely with the revenue assurance team to prevent any leakages or fraud resulting from incorrect pricing, ensuring the maintenance of Standard Operating Procedures (SOP) for the annual audit. SKILLS & EXPERIENCE: 1. Bachelors degree 2. Proficient in MS excel and MS Access 3. Proven analytical skills 4. Able to work on time-sensitive price changes with high precision ensuring deadlines are met 5. Attention to detail and ability to remain motivated whilst doing repetitive tasks 6. Basic skills for extracting data for all analysis using SQL 7. Knowledge of visualisation tools like Power BI, Tableau will be an added advantage 3 Job Description - Lebara

Behavioral Role Fit: 1. Pro-active and can-do attitude 2. Logical problem solver 3. Flexible and adaptable approach 4. High level of integrity and discretion Role Key Performance Indicators 1. Seamless execution of GTM 2. Timely introduction of product and pricing revision 3. Constant monitoring of market and competition changes ensure quick reaction to market 4. Ensuring compliance by following right processes for product and pricing revision/introduction 5. Upkeep of correct flow of information across all stakeholders and all collaterals and digital platforms 4 Job Description - Lebara