Pricing Analyst - Eagle Trans Group - Freight Forwarding

Role & responsibilities:

• Coordinate with internal teams including Sales, Operations, and Finance, as well as vendors to source pricing and freight information.
• Align with the sales team to source prices, assist with quotations and respond to opportunities by sourcing pricing and providing deal coordination support.
• Maintain strong relationships with vendors (shipping lines, international agents, trucking companies, other logistics companies) to obtain updated pricing and freight info.
• Coordinate and problem solve with carriers, forwarding companies, and other entities to ensure successful deliveries of customer cargo.
• Actively participate, advise and help make decisions in selection of carriers.
• Maintain sharepoint documents linked to proper location (rates, cost changes, forwarders reports, general info).
• Ensure that all information being conveyed by the customer to the internal teams is accurate delivery addresses, pricing, cross, references, packing, special instructions etc.
• Implementation of standardized processes and follow up of procedures, guidelines.

Account Management

• Ensure and best-in-trade customer service levels and customer communication. This includes and is not limited to Updating customers with the status of orders and cargo including pre-shipment advices, shipment notifications, copies of documents and ensuring their satisfaction at all times.
• Maintain customer master records on the CRM.
• Assisting the team in solving problems and following-up with customers whenever necessary
• Maintain accurate filing systems ensuring customers orders and relative data is available retrospectively in case of any discrepancies or disputes.

Preferred candidate profile:

• Should be okay to work in night shift.

• 5-7 years Pricing/Sourcing experience in the field of logistics & freight.
• Extremely well versed with pricing process & current market trend for sourcing the competitive process.
• Good relationship within shipping line/import agent & cross trade business.
• Excellent negotiation skills specially with liner & Overseas agent.
• Good communication skills with customer/ carriers & agents. (Aggressive / logical approach & ability to convince customer & vendors)
• Bachelors degree or higher
• Export documentation experience and understanding of international shipping is a must.
• Excellent proficiency with Excel and usage of outlook