This role may involve some or all the responsibilities listed below, depending on operational needs. The businesses supported include, but are not limited to, Global Commercial, Commercial Fleet, and Retail sectors. The role encompasses servicing all customer tiers, including Key Accounts and Platinum Customers, with a primary focus on managing inbound calls, emails, and chat. Place and amend orders, liaising with fuels & lubricants supply chain & credit service partners as required. Manage delivery of orders take ownership of delivery status enquiries and troubleshooting; proactively track and update Business Partners as required Handle and resolve all queries from Customers. Schedule standard and non-standard orders Process Returned Product Block Order Management Monitor open orders, review order status and action blocked orders. Handle basic Customer credit enquiries on cash allocation and debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash, and non-cash security handling. Own the end-to-end Disputes process, which includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case. Manage Customer complaints, feedback, and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers. Manage and monitor Retailer/Distributor/Reseller complaints through to resolution. Ensure ordering issues are visible and managed in accordance to service level agreement. Support and proactively encourage uptake and utilisation of online services. Act as first level support for system interface errors. Assist in online services setup for system-to-system setup with existing Customers. Work with Customer IT teams to resolve issues and manage internal processes. Build strong relationship and deliver effective e2e analysis with Leadership/all key stakeholders. Drive Continuous Improvement Culture, identify, align and implement improvement initiatives with all key stakeholders.
As a Services Marketing Specialist , you support the Services Marketing Strategy Manager in executing the Customer Solutions services strategy. This role is pivotal in developing and delivering a comprehensive, sector-agnostic marketing portfolio that enhances Shell s services offering across global markets. You help shape the narrative, manage internal communications, and ensure the successful execution of marketing initiatives through effective stakeholder and agency collaboration. What you'll be doing Marketing Strategy Execution : Collaborate with the Services Marketing Manager to implement a bundled services marketing strategy aligned with Shell Lubricant Solutions overarching goals. Services Narrative Development : Own and maintain a strategic reference document that defines service positioning, language, claims, and priorities. Full Funnel Strategy Creation : Design a sector-agnostic marketing strategy that spans awareness, consideration, and conversion stages, adaptable across sectors, regions, and customer segments. Collateral Development : Create and manage marketing materials including toolkits, websites, white papers, ad copy, and event content. Ensure timely updates, version control, and deployment via internal platforms. Internal Communications Training : Lead internal engagement efforts through newsletters, webinars, workshops, and learning sessions under the Co-Lab program to boost awareness and collaboration. Budget Agency Management : Support budget planning, purchase order processes, and manage external agencies to deliver marketing and communication assets. Stakeholder Engagement : Build strong relationships across internal teams and prioritized regions/sectors to drive effective marketing execution. Project Management : Ensure timely and high-quality delivery of marketing initiatives with attention to detail and proactive problem-solving. What you bring Bachelors degree in engineering with experience in B2B marketing, ideally within industrial lubricants or a related technical field. Proven ability to quickly grasp technical concepts such as machinery, condition monitoring, and lubrication fundamentals. A successful track record in commercial roles, particularly in customer-facing environments. Strong project management skills and the ability to work independently with minimal supervision. Excellent communication and collaboration skills to manage diverse stakeholders and cross-functional teams. Strategic thinking with the ability to translate complex service offerings into compelling marketing strategies and materials. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.
As Technical Ops Advisor for Oil Condition Monitoring, you'll take on a virtual role as a Technical Services Support Specialist Lubricants, where your focus will be on ensuring smooth and efficient delivery of lubricant-related services. you'll be the go-to person for technical support, helping customers resolve issues while enabling field-based teams to spend more time engaging with clients. Your work will connect the dots between technical operations, customer onboarding, and service troubleshooting across different regions and service types. What you'll be doing Customer Onboarding Training - Set up new customers and guide them through onboarding and advanced training on lubricant services tools (eg, LA). Technical Support Troubleshooting - Review and interpret Lubricant Analysis (LA) reports and SRS alerts. Communicate amber/red alerts and technical concerns to customers or account teams (LTA, SAS, KAM). Provide technical advice and manage service-related requests. Cross-Team Coordination - Act as the focal point for Services SMEs, escalating issues to internal teams (Vendor Managers, Product Owners) and external stakeholders (Customer Ops, Finance, Legal). Collaborate with technical teams to craft service-specific solutions for targeted customers. Customer Relationship Management - Handle Tier 1 inquiries (eg, sample status, account access). Resolve customer complaints and ensure smooth service execution. What you bring Bachelors degree in engineering preferrably Mechanical or Chemical with experience in oil sampling / reliability services / tribology Subject Matter Expertise - Experience in lubrication services, technical/SaaS sales, and mechanical equipment. Ability to tailor service applications to meet customer-specific needs. Technical Competency - Ability to interpret oil analysis and service alerts and communicate them effectively. Understanding of lubrication and condition monitoring techniques or willingness to learn. Collaboration Communication - Strong teamwork mindset and ability to work across internal and external teams. Excellent communication skills to resolve inquiries and escalate issues appropriately. Service Delivery Capability - Knowledge of lubrication practices across multiple sectors and equipment types. Ability to execute service delivery with precision and customer focus. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.
As Vendor Operations Advisor, you provide operational support for customer inquiries and troubleshoot service execution issues related to vendor performance. Your focus is on managing vendor operations, resolving supply chain challenges such as equipment deliveries and inventory management, reconciling invoices, and driving continuous improvement. You work closely with internal stakeholders and vendors to ensure Shell s service commitments to customers are met. What you'll be doing Respond to Tier 1 customer inquiries related to vendor issues and challenges. Manage weekly/monthly vendor operations calls, driving quick resolution of open issues and continuous improvement. Perform vendor reconciliation on invoices. Support supply chain-related activities, including service equipment and parts deliveries, inventory management, and troubleshooting. Utilize available tools and platforms to measure challenges, generate insights, and connect with vendors and product owners to resolve issues and improve customer success rates. Use customer feedback to drive improvements with applicable vendors. Engage routinely with product owners to support development plans and roadmaps. Collect and analyze data regularly, working with third parties and markets to create useful insights and actions across the team. What you bring Bachelors degree in engineering with minimum 5+ years of work experience in vendor negotiation, contract management, and system setup. Experience in supply chain and product lifecycle management (PLM) activities. Strong experience in vendor negotiation and contract management. Effective written and oral communication skills for internal and external interactions. Technical knowledge to support vendor contract negotiation, system setup, and performance management. Understanding of end-to-end processes; knowledge of B2B lubricants, equipment, operating environments, and services is a plus. Project management skills with strong attention to detail. Commercial acumen and negotiation skills. Ability to engage with internal and external stakeholders and hold vendors accountable for performance. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.
As an IDT Assurance Analyst, you'll assess IT controls, identify risks, and support remediation efforts. you'll conduct ITGC and ITC testing, develop test scripts, maintain documentation, and report findings. Collaboration with offshore teams and clear stakeholder communication are key, along with managing tools and ensuring alignment with assurance plans. What you'll be doing ITGC Testing: Conduct testing of IT General Controls (ITGCs) to ensure compliance and effectiveness. ITC Testing: Perform testing of IT Components (ITCs) to validate data integrity and accuracy. Test Scripts: Develop and execute test scripts, documenting test procedures, and evaluate results to identify control gaps. Documentation: Maintain detailed documentation of testing procedures, findings, and recommendations. Reporting: Ensure adherence to the approved assurance plan and provide regular updates on progress. Issue Management: Advise IT operations on risk management and contribute to remediation plans for deficient controls. Collaboration: Work with the offshore testing team to assess the design and effectiveness of IT controls. Stakeholder Communication: Communicate effectively with stakeholders to ensure understanding and alignment with assurance processes and risk management strategies. Tool Management: Oversee tools and reports used by the team and stakeholders, ensuring accuracy and updates based on business needs. What you bring 3 5 years of IT Audit experience, with at least 3 years focused on ITGC testing bachelors degree in technology or a related field Certifications such as ISO 27001, CISA, CISM, or CRISC, or a strong commitment to pursuing them Solid understanding of information risk management and related processes Experience with widely used applications such as SAP, Power Platform, and Cloud technologies is desirable Continuous improvement mindset and project management experience Strong team player, proactive in offering support and collaboration Problem-solving skills, with the ability to identify challenges and propose effective solutions Professional curiosity and eagerness to learn and grow Willingness to work the 12:00 PM to 9:00 PM IST shift What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a value-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organization to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programs.
, India Job Family Group: Downstream Supply Chain Worker Type: Regular Posting Start Date: October 9, 2025 Business unit: Experience Level: Experienced Professionals What s the role As Business Performance & Portfolio Advisor, you will be the key link between tracking business performance and managing the services portfolio within Customer Solutions. Your role ensures that financial and operational targets are met, processes run smoothly, and the service catalog stays aligned with global and regional strategies. What you ll be doing Track monthly and annual targets, OPEX, and KPIs Prepare Monthly Business Review content Investigate and resolve OTC issues (AP/AR, credits/debits) Create, track, and manage SKUs for service products Maintain and refresh the Offer Book Act as focal for PLM cycles Support annual planning cycles (roadmaps, MYPs) Serve as PMO for Product Prism/Pyramid Collaborate with Finance, Supply Chain, Sales, Marketing, Customer Operations Support supply chain activities (inventory, troubleshooting) What you bring Strong financial acumen and experience in business and financial planning. Proven ability to manage KPIs, reporting, and analytics. Hands-on experience with PLM processes and OTC cycles. Proficiency in GSAP, HANNA, Arriba, PriceFX, and financial reporting tools (e.g., Falcon). Excellent project management and stakeholder engagement skills. Knowledge of supply chain operations, inventory management, and logistics. Strong attention to detail and commercial acumen. After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. Wed like you to know that Shell has a bold goal: to become one of the world s most diverse and inclusive companies. You can get to know more about how were working towards that goal, click here . Who We Are Shell is a global group of energy and petrochemical companies, employing 103,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future. Shell is a customer-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell-branded retail service stations. Our approach Powering Progress sets our strategy to become a net-zero emissions energy business by 2050, generating value for our shareholders, our customers and wider society. As we move forward on this journey, we will power lives and respect nature while maintaining our core values of honesty, integrity, and respect for people. Our values At Shell, we share a set of core values honesty, integrity and respect for people which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations. - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. 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The Projects Portfolio Cost Estimator scope involves the translation of Project scope into the estimate of capital and operational expenditure cost during the project phases (Identify, Assess, Select, Define and Execute). The estimates completed by the cost estimator not only cover the costs associated with the engineering, procurement, construction, implementation commissioning and start-up but also address the translation of the project risk profile into cost contingency via deterministic and probabilistic methods, the potential effect of market movements over the project timescale, and the complete suite of Owners Costs that Shell will experience. Formulate methodologies for deriving quantities from design parameters. Support project teams on scenario comparisons, uncertainty analysis and sensitivities on cost estimates, reflecting analysis of project risks. Support reviews and assurance of cost estimates. Benchmark against historical performance, industry norms and established KPIs. Assess prospect scope and develop consistent estimates ranging from Type 0 to Type 4. Work with Planning & Cost Engineers to ensure alignment between planning and cost deliverables. Arrange Estimate Kick Offs and Estimate Review meetings with the stakeholders. Develop Estimate Plan detailing how the estimate will be developed. Develop Estimate Basis to document how estimate was developed. Support process to collect actual cost performance, condition and normalise data for future use, develop metrics and benchmarking information. Develop benchmarking packages at appropriate level to check estimate results from top down versus both internal and external comparable data. Work with IPA forms and reports to understand comparison of Shell projects to industry datasets. Utilise Technical, Economical, Commercial, Organisational & Political (TECOP) profile to establish appropriate deterministic cost contingency. Support development of deterministic cost model and probabilistic cost analysis. Support project teams with presentations, dashboards. Update SharePoint with Estimates, Benchmark data and relevant data for future reference. Provide assurance and challenge, as needed, on detailed project cost estimates (Type 4). Incorporate project actual costs to date and detailed MTOs from IFC (Issue For Construction) design packages matched with detailed pricing and construction unit hours to establish remaining project costs. Perform uncertainty analysis and sensitivities on cost estimates, reflecting analysis of project risks. Utilize appropriate deterministic or probabilistic risk assessment tools to develop the appropriate cost contingencies. What you bring Bachelor s degree in Engineering and/or Certification as a Cost Estimator or equivalent experience. Minimum 5-10 years of experience in cost estimating positions in the Oil & Gas industry (operating refinery or petrochemicals plants preferred) on small capital projects portfolios. Fully versed with Cost Estimating Tools and Methodologies. Well versed with ASPEN TECH estimating tool Experience in cost risk analysis, preferably with both deterministic and probabilistic methods. Experience in sourcing and using benchmark data Excellent analytical, oral and written communication skills Team player and self-motivated. Advance skill level in MS Excel. Fully versed with MS Office suite of software (Word, Powerpoint and Outlook) Preferred experience in following tools: ASPEN TECH , CCET. Preferred experience in Electrical Projects or petrochemicals plant turnarounds.
Your role as a Projects Portfolio Cost Engineer involves remotely supporting cost control for a portfolio of small capital projects across Shell s downstream operating units. You will implement and maintain cost management structures, develop cost breakdown and work breakdown systems, and manage GSAP networks for purchase orders and reporting. Key responsibilities include monthly forecasting, variance analysis, productivity tracking, and earned value management. You ll collaborate virtually with global stakeholders, monitor contractor performance, manage changes and contingencies, and ensure accurate reporting aligned with Shell standards. The role also emphasizes safety compliance, continuous process improvement, and working across diverse cultures and time zones. What you ll be doing The Projects Portfolio Cost Engineer scope involves supporting the delivery of consistent and appropriate cost management structures/tools/processes for Portfolio of small Capital Projects (site) throughout all the phases. Assist the development and implementation of CBS (Cost Breakdown Structure) for Capital Projects portfolio, the estimate breakdown, and WBS (as applicable). GSAP Network creation in the correct WBS for PO generation based on IPA standards, Networks close-out, PO status report generation (from GSAP and BP and TRACK), BP/GSAP Cost reports generation (Monthly exercise), Time-writing by exception (Shell staff) Monthly exercise, Productivity Reporting (weekly). Support implementation of Cost Control Processes: Embed and maintain in Shell and Contractor processes; Commitment capture, VOWD (Value of Work Done), Cost forecasting/phasing and Earned Value Management consistent with Shell procedures, Variance analysis. Establish Cost Report content and frequency, prepare and conduct budget holder reviews, and publish. Support Contracts and Procurement group by providing detailed cost and performance analysis. Monitor the work hour consumption and associated cost of the Contractor activities against the contractual targets such that potential deviations are identified, and the appropriate corrective actions are taken. Deliver accurate/high-quality monthly Estimate Forecasts for Projects. Assist in the maintenance of Change/Trend and Contingency Management: ensure that appropriate changes/trends are reflected in the regular cost forecast updates. Prepare forecasts and review with budget holders. Establish linkage between Change/Trend Management and Contingency Management, perform the Contingency drawdown and ensure accurate current status is reflected in reports. Assist Cost Reporting: generation of accurate monthly cost reports, including variances from the plan on commitment, value of work done, management of changes and currency fluctuations against approved Authorities For Expenditure (AFEs) Participate and comply with all safety programs. Assist with the continuous improvement and implementation of standardized work processes for effective cost control. Shift work following operating hours of the Downstream operation units across the globe. Virtual working with key stakeholders for day-to-day operations Effective initiative to identify and help resolve business and technical issues within areas of responsibility. Exposes the individual to all cultural backgrounds and organizational levels across the globe, across diverse time zones. The role primarily involves the remote support to the Project control of downstream operating units/sites. What you bring Bachelors degree in Engineering/Technologist Degree and/or Certification as a Cost Engineer or equivalent experience. 2-8 years refinery or petrochemical industry experience in cost engineering / cost controls. Experience in Cost Engineering / Cost Controls positions for portfolio capital projects Works effectively in a Team environment and build consensus & Customer focus. Working knowledge of a broad range of Project Controls systems, tools, and practices specifically in Oil & Gas industry. Strong leadership, communication, report-writing, and presentation skills. Skill in PowerPoint, Word, Outlook, SAP/ GSAP, Excel, Ecosys. Background in Oil and Gas maintenance and operations is an advantage. Excellent analytical, oral and written communication skills Preferred experience in following tools: Ecosys, PowerBI Preferred experience in refinery or petrochemicals plant turnarounds.
What s the role As a Maintenance Planner (Mechanical [Static/Rotary/Turnaround] and Electrical) , you are responsible for end-to-end planning of preventive and corrective maintenance for rotary, static and electrical equipment using SAP Plant Maintenance. You develop detailed work packs based on technical documentation and site conditions, plan resources and materials, prioritize tasks, assess risks, and coordinate with cross-functional teams. The role supports remote assets, ensures compliance with Shell standards, and uses tools like Primavera for scheduling complex, multi-disciplinary scopes. What you ll be doing Primary responsibility in preparing work plan/packs for daily, weekly, monthly routine planning in SAP PM Module for Rotary, Static equipment s Responsible for preparing/developing routine work plan with comprehensive work packs from overhaul reports, maintenance reports, general task list, equipment specific task lists, spare part list, equipment drawings, circuit diagrams, PIDs, operation and maintenance manuals of OEMs , Asset best practices , technical implementation letter (TIL) etc., for rotary equipment like pumps, compressors, turbines etc., and static equipment like columns, safety valves, PRV s/PSV s, pressure vessels, heat exchangers etc. as per Shell Standards Prepare Initial response, carry out assessment, ensure correct prioritization of work, troubleshoot propose technical solutions virtually, co-ordinate discussion with stakeholders, conduct Risk Assessment, ensure good QA/QC, record keeping, final job closure to enable high equipment reliability plant technical availability. Building library work packs include detailed description of the tasks that need to be performed for time condition-based maintenance, breakdown maintenance, ordering parts required, service or tools required, estimating time required, Estimating cost of work order, network mapping and quality check points for minimum assurance tasks. Plan RCM-mandated preventive (MX01, MX09) and corrective (MX04) maintenance for rotating equipment such as pumps, compressors, turbines, and air fans. Identify required materials and services, raise purchase requisitions/reservations, and coordinate with contractors for execution. Review s scope and workorders on completeness and schedule do ability, returns workorder to gatekeeper (OMC) if not complete, Identifies safety precautions necessary to safely perform tasks, Initiates Management of Change (MOC) process if required, Orders materials and services in GSAP. Process invoices in Track, UWL including financial close out Participate and comply with all safety programs. Assist with the continuous improvement and implementation of standardized work processes for effective maintenance planning. Stay current with mandatory training. Routine Planner should determine (in consultation with maintenance/operations) what is required in terms of resources, tools, etc.) and build the workpack /routine plan accordingly. The Routine plans/ workpacks are multi-disciplinary (E/I, Mechanical, scaffolding etc.); The planner will have basic multi-disciplinary knowledge; for detailed knowledge he/she should work together with colleagues from operations and maintenance. Job hazard assessment, setting out risks anticipated required while performing tasks and creating Permit to work. Planning of end-to-end work orders to enable efficient scheduling and ensure compliance of executable work orders. First level diagnosis of damage history, determining the failure mode based on anomaly reports and information given in corrective maintenance work request/ notification. Improving productivity by ensuring the resource, special tool, material, and service requirements availability before the job begins. Customize the equipment make and model specific work packs into site specific workpack by adding site conditions and parameters. Constantly engage with site maintenance leads, original equipment manufacturers, vendors and modify the workpacks as recommended/required by the site maintenance personnel. Anticipate plan for mandatory spares, tools and tackles and manpower required for the heavy-duty equipment based on the information extracted from maintenance manuals, collate any additional information about equipment its spares, if required from the vendors and accommodate the information in the workpack. Understanding the functions of the various equipment and instruments and thorough knowledge of reading/ interpreting the engineering drawings (PIDs, PEFS, PFDs). Shall be able to demonstrate the capabilities of supporting remote assets with their routine maintenance planning. Develop work planning through SAP with clear understanding of all required information and documentation to execute a job in the field. Sound knowledge on work prioritization, production critical threats, safety systems management and statutory compliances. The candidate should have worked in the capacity of and now be able to work closely with Engineering, Supply Chain, Scheduling to develop a plan for executing the work on field. This also involves coordination knowledge with Electrical, Instrumentation and Service Support Teams and basic idea about their work planning mechanism Understand the concept of work clustering for complex multi-discipline scopes using scheduling tools like Primavera to be able to optimize timeline for a shutdown or campaign. What you bring University Degree in Mechanical, Electrical or Instrumentation Engineering At least 3-10 years of overall working experience in Field operations and maintenance in Oil Gas / Refinery/Petrochemicals Industry/equivalent industry. Should have Field/Plant Maintenance, Planning experience of rotating equipment like airfins, compressors centrifugal pumps etc., maintenance of static equipment like columns, safety valves, valves, pressure vessels, heat exchangers etc and electrical instrumentation maintenance planning Extensive experience in maintenance planning for any of the following: Heavy rotating equipment Static equipment Major Turnarounds/ Shutdowns Electrical Instrumentation work planning Experience in preparing the maintenance work instructions, task lists, work packs for scaffoldings, Insulation packages, work and manpower/HOTT estimation for major maintenance/ overhauling of the rotary/static equipment s. Skills at professional level in SAP/GSAP, w-IMS, AIM, MS-Office. Ability to be familiar fast with different IT tools Strong attitude for Learner Mindset, Eager to make the things better without supervision, Works effectively in a Team environment and build consensus. Communication proficiency in English is must, Comprehension in speaking in English language is must. Ability to engage and effectively communicate at all levels inside and outside Shell and within different cultural settings. Flexibility to move quickly across changing priorities and manage multiple Projects/ Programmes. Ability to independently, resourcefully, and creatively research and implement new solutions Strong interpersonal skills, ability to challenge and ability to build internal and external relationships based on trust and to integrate across multiple functions. Continuous Improvement and Knowledge of Lean CI methodology is an added value.
Create material master records (MMR) for various material and equipment types Create and maintain Bills of Materials for various material and equipment types Ensure business requirements are correctly prioritized and are met on time. Ensure completeness/correctness of data thru integrate business partners like suppliers/vendors and asset engineers, Technical Asset Support (TAS), inventory analysts, CP Operations, CP in business and other business functions. Implement data quality- related projects and improvement initiatives to deliver value that impacts the business bottom line. Drive early involvement in MMR development, where feasible, this is preferably done through annual plans agreed on with Technical Authorities, Category Managers, and other stakeholders Ensure Data Quality (Right First time, Data is Trusted) is in place Ensure operationalization of data designs that can eliminate waste, transform towards right-first time and strong data quality (DQ) Ensure disciplined daily execution of operational data processes across E2E SC to enable improvement and optimization, thus contributing to Shell targets for improved cost and delivery. Ensure that controls are consistently maintained, and risks are mitigated Identify areas for improvement, including root cause analysis, exceptions identification, and ideas for improvement and play active participation in improvement projects Demonstrate process expertise and business acumen with ability to play the role as the Shell Supply Chain Data expert for various business units
Provide comprehensive assurance on emerging IT risks (e.g., Lightly Managed Applications, AI EU, NIS2, DORA, New Portfolio Companies). Monitor new regulatory requirements and develop a robust assurance plan. Collaborate with cross-functional teams to deliver assurance across business areas. Communicate effectively with stakeholders to align on assurance processes and risk strategies. Stay current with industry best practices and integrate them into assurance activities. Conduct thorough assurance reviews to strengthen risk management practices. Track regulatory changes and recommend updates to risk reviews for accurate assurance. Advise IT operations on risk management and support remediation planning for control gaps. Partner with Business Information Security Officers (BISOs) and business focal points to identify, assess, and review risks. Lead Eliminate, Simplify, Standardize, Automate (ESSA) initiatives, ensuring consistent delivery and reporting of assurance services. Oversee assurance tools and reports, ensuring accuracy and relevance to business needs. Ensure strict adherence to the approved assurance plan and report on execution. Apply expert-level knowledge in IT security and risk management, with a focus on proactive risk mitigation and continuous improvement.
As Retail Store Format Manager, you will translate the customer insights of each customer missions and then will work closely with Mobility network in developing standard Mobility site formats and coordinate with in-store format for various site categories. Format manager will also work closely with the Alliance Manager, once the format & offers finalized, to identify and recruit co-locators to fulfill the customer missions. What you'll be doing Accountable to deliver on both country profitability and specifically on co-locator financial performance Land on site CVPs, offer and formats relevant to the Indian Market, based on customer and data driven analysis Develop layouts/prepare site format, offering and design standards Develop and implement best in class Merchandising standards to enable superior customer experience at Shell Select sites Rigorously monitor and analyze site performance and articulate any necessary correction plan to enhance business performance Establish clear stakeholder engagement and communications in driving holistic collaborations- Lead in developing and executing projects that are assigned as we'll as own initiative- Ensure to leverage and utilize external agencies in delivering most efficient results Provide consultancy for Network, Sales & Marketing including Operations team for the Format, Offers and Alliances expertise for all CO and DO networks Maintain benchmarks of Shell s relative competitiveness for third party co-locators versus competitors, as we'll as regularly screen third party opportunities within the market that may improve our competitive advantage Play a visible role in other local, regional and global initiatives as required Lead the development of third party-based solution development. This includes the identification of challenges or opportunities that could be developed using third party support, and developing solutions with partners that are fit for purpose and add value to the business What you bring Experience in Retail marketing, preferably in format & offer and/or sales & operations Excellent negotiation and interpersonal skills Attention to detail and ability to interpret data in a meaningful and compelling way Strong financial and analytical acumen Good at planning and thinking ahead Shows empathy and is supportive, action-oriented and gets things done Strong people skill and builds effective relationships Strong communication skills Having great stakeholder engagement, both internal & external Customer focus Demonstrate self-accountability with strong credibility or proven willingness and capability to continue improvement What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes.
We are seeking a highly skilled and experienced Functional Analyst to support our Global derivatives team. The ideal candidate will possess strong expertise in Alteryx, VBA (Visual Basic for Applications), Power BI, and Excel Macros, with a proven ability to automate processes, design functional mappings, and collaborate across multiple stakeholders and platforms. This role is critical in enhancing operational efficiency, data accuracy, and reporting capabilities within the derivatives lifecycle and will collaborate with cross-functional stakeholders to design and implement robust mapping and workflow solutions. What you will be doing Develop, build and maintain Alteryx workflows to automate data transformation and reporting processes. Create and optimize Excel Macros and VBA scripts to streamline manual tasks. Integrate third-party applications to support seamless data exchange and operational workflows. Collaborate with business and technology teams to gather requirements and translate them into actionable solutions. Ensure consistency and accuracy of data across systems and reports. Design and document functional mappings for derivatives products and processes. Build dynamic dashboards and reports using Power BI to support business insights and decision-making. Maintain and enhance existing reporting frameworks to meet evolving business needs. Work closely with operations, technology, compliance, and external vendors to align on process improvements and system enhancements. Facilitate discussions and workshops to identify automation opportunities and define solution architecture. Provide training and support to end-users on Alteryx workflows and macro tools. Conduct UAT and validation of automated solutions and mappings. Maintain comprehensive documentation for workflows, mappings, and reporting tools. What you bring Bachelor s degree in Finance, Business, Computer Science, or related field. 4+ years of experience in derivatives operations or functional analysis. Proficiency in Alteryx Designer, Excel VBA/Macros, and Power BI. Experience working with third-party applications (e.g., trade processing, reconciliation platforms). Strong analytical, problem-solving, and communication skills. Understanding of derivatives products (ETD, OTC) and lifecycle events is a plus.
As Marketing & Operations Lead, you drive the strategy, development, and execution of Shell Fleet Solutions marketing agenda while managing operational delivery to achieve ambitious commercial targets. This role will directly influence business growth through data-driven marketing initiatives, differentiated customer value propositions (CVP), and execution excellence. What you will be doing B2B & Fleet Marketing Excellence Design and implement a segment-led marketing strategy for Fleet customers, including precise route-to-market (RTM) models for each segment/sub-segment. Translate customer and market insights into strategic and tactical marketing campaigns to accelerate acquisition and retention. Identify and execute monetization opportunities, competitive positioning strategies, and differentiated communications to strengthen market leadership. CVP Development Shell Fleet Solutions Lead the creation and enhancement of innovative CVP for the Shell Fleet Solutions platform, ensuring long-term differentiation. Collaborate cross-functionally with internal stakeholders and external partners to define product roadmaps, oversee platform enhancements, and optimize the end-to-end customer experience. Project Management Site System Launches ( 30% of Role) Plan, coordinate, and lead the rollout of new site systems at Shell Fuel Stations across India. Drive project governance, execution timelines, and stakeholder alignment to ensure successful and scalable implementations. Position Description Spearhead high-value B2B fleet growth initiatives, defining target markets and winning strategies to outpace competitors. Transform market intelligence into actionable plans that maximize ROI and accelerate business expansion. Position Shell Fleet Solutions as India s undisputed market leader through compelling value propositions and precision-targeted campaigns. Drive powerful demand generation and lead acquisition by leveraging competitor insights and data-driven outreach. Own the full customer lifecycle, eliminating friction points and engineering loyalty through continuous improvement. Orchestrate flawless, large-scale rollouts of new site systems via decisive, cross-functional leadership. Deploy segment-specific RTM strategies and equip sales teams for execution excellence. Launch and optimize adoption programs to onboard, engage, and retain high-value customers. Architect data-driven lead nurturing with digital, email, and performance marketing teams. Forge critical partnerships and act as the primary interface between local and global business units. Capture new mobility revenue streams beyond fuel, expanding Shell s market footprint. Command impactful product launches, delivering compelling collateral and strategic messaging. Drive cost optimization through disciplined contract management and expense control. Champion process simplification to unlock speed, efficiency, and high-performance culture. What you bring Minimum of 5 years of progressive professional experience, including essential on-ground roles as a Territory Manager or B2B sales engagement. Should have executed Local Area Marketing at scale. Mobility Operations Expertise: Well-versed in end-to-end management of mobility site operations. Commercial & Strategic Acumen: Proven track record of delivering integrated value creation, exceptional execution, and measurable business results. Go-to-Market Execution: Hands-on experience in one or more of the following new product launches, market positioning, demand generation, or route-to-market strategies (preferred). Relationship & Stakeholder Management: Demonstrated ability to build and influence relationships across all organizational levels and functions. Team player - We before me. Domain Advantage: Familiarity with payment products or fintech solutions will be an added advantage. Leadership & Mindset: Commercially astute, pragmatic, self-driven, and highly communicative with a continuous learning mindset. Skilled at managing multiple initiatives in a fast-paced, global, cross-functional environment. Resilience & Adaptability: Strong ownership mentality with high tolerance for ambiguity, patience, and resilience in dynamic market conditions. Analytical Rigor: Strong analytical and problem-solving skills to navigate and interpret complex datasets for decision-making. Customer-Centric Focus: Deep commitment to understanding and anticipating customer needs, delivering differentiated solutions ahead of competition. Strategic to Tactical Execution: Proven ability to operate effectively at strategic, operational, and tactical levels.
The SEAM organization integrates Safety, Environment & Asset Management activities, with a broad geographical footprint, that supports Shell s business & assets around the world Technical Asset Support (TAS), which sits in SEAM, is a key enabler for the accelerated delivery of Shell Performance Framework to reach Shell s ultimate potential Integrated Gas, Upstream, Downstream, Renewables Energy and Trading & Supply This position is part of TRDI (Technical reporting and Digital Integration) within TAS, provides Global Safety Reporting, Insights and improvements via high quality /cost-competitive technical resources, who are supporting our Shell sites remotely yet are an integral part of asset teams delivering value through end-to-end SEAM, AMS work processes Deploying standardized process excellence, rapid replication and digitalization while harnessing value intrinsic to data What you will be doing Maintain and enhance dashboards that track safety and environmental performance, making data easily accessible and understandable. Conduct regular checks to ensure data accuracy for safety and environmental reporting. Support the development and review of safety and environmental metrics to help shape strategies and meet performance goals. Prepare timely and high-quality reports for leadership teams on safety and environmental performance (monthly, quarterly). Provide inputs for business communications and townhalls related to safety and environment. Manage annual target setting for safety and environmental indicators. Deliver data for benchmarking with global standards (GBG, IOGP). Coordinate the yearly review process for performance monitoring and reporting. Represent the team in site meetings and manage the Sphera system structure related to safety and environment. Act as a subject matter expert for safety and environmental reporting during key reporting periods. Stay up to date with mandatory safety and environmental training. Support improvements to reporting systems and processes by working with business and technical teams. Assist in developing KPIs for assets and support standardization of reporting processes. Train team members on tools like PMR, FIM, Sphera Cloud, Business Objects, and DAP. Specify, test, and validate updates to reporting dashboards and scripts. Facilitate communication between technical and business teams to ensure smooth system changes. Handle tasks independently using established procedures and solve complex issues using available resources. What we need from you Applicants should have a minimum of 5 years of relevant experience. A degree in engineering or a postgraduate qualification in Health, Safety & Environment, along with relevant industry experience. Must have strong expertise in handling large data sets, skilled in using Power BI for creating comprehensive visual dashboards and performance tracking. Familiarity with the HSSE & SP Control Framework Manual, currently referred to as the SEAM standard. Extensive hands-on experience in HSSE reporting or operational roles, with a solid understanding of Process Safety, Technical Safety Previous experience in HSSE reporting and digital tools/ platforms. Strong understanding of HSSE and environmental concepts, especially in oil & manufacturing industries. Experience in safety/environmental reporting, including sustainability and ESG metrics. High attention to detail and accuracy in data handling and reporting. Ability to work under pressure and meet tight deadlines. Familiarity with benchmarking standards (GBG, IOGP) and annual target setting. Working knowledge of analytics and data visualization (Advanced Excel, Power BI, similar tools). Experience with reporting systems like FIM, Sphera Cloud, Business Objects, and DAP. Good understanding of event management tools and system structures. Strong stakeholder engagement, consulting, and communication skills. Exposure to lean practices and continuous improvement methodologies. Ability to work closely with business stakeholders and build effective relationships. Experience collaborating with IT teams, especially in roles like product owner or business representative. Capable of implementing and testing changes to reporting dashboards and scripts. Willingness to provide interim support for reporting operations when needed. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. An Inclusive & Progressive Place to Work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. we're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there. we're closing the gender gap whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. we're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
Whats the role You will support retail data analytics and insights generation for one or more of Shell s Retail business teams. The ideal candidate is passionate about delivering commercial value and insights through Retail data analytics. You should be able to ask the right questions, ability to move from data to insight to action, break down strategic & operational questions from different stakeholders and structurally answer them with data driven insights. Incumbent is responsible for working on a range of technologies and tools collaborating directly with the Retail stakeholders & other partners What you will be doing Provide deep expertise in Data Analytics for Retail/CPG businesses and business consulting: Understanding Retail KPIs, benchmarking analysis, evaluating impact of business initiatives on profits, A/B testing, Hypothesis testing, pre-post analysis Developing tools and approaches to monitor implementation of new business initiatives to increase supplier fees Monitor consistent implementation of product/store segmentation Build and support the flagship dashboards to support category managers for annual category reviews, Supplier meetings, defining category strategy Ability to convert business problem to analytical problem along with Strategic thinking and business story telling. Apart from the above also support the Retail teams in: Pricing and Promo reviews, Assortment planning, identifying trends and patterns in category performance, new product launches Store Analytics: Leverage data and visualization to create actionable insights for on ground store teams, territory and district managers Should have strong story telling skills: Ability to explain complex data and models to business teams Should have strong data presentation and data interpretation skills Working collaboratively across multiple sets of stakeholders business SMEs, IT, Data teams, Analytics resources to deliver on project deliverables and tasks Identify actionable insights that directly address Retail Team s challenges / opportunities Articulate business insights and recommendations to respective stakeholders Understanding business KPIs, frameworks and drivers for performance What we need from you Minimum 2-5 years of relevant experience in Retail Analytics Bachelors Degree or equivalent Strong experience in specialized analytics tools and technologies (including, but not limited to: Power BI, SQL, MS-Excel, Python, Azure Databricks Preferred experience in Retail, CPG or E-commerce Good interpersonal communication skills and influencing skills Eagerness to learn and ability to work with limited supervision Proficiency in Power Bi & SQL Databricks knowledge is highly preferred Statistical analysis: Data Quality Analysis, Exploratory data analysis, Hypothesis testing, Univariate / Multivariate Analysis. Easily analyzes, draws and synthesizes important insights from complex data. Extremely curious and self-driven to understand business performance through data. Ability to translate a business question into a well-defined analytical plan that includes data requirements for technical resources to extract the necessary data. Rapid onboarding on projects, understanding analytics goal and working with ill-defined datasets Communicating technical jargon in plain English to colleagues within Data Science team and outside Virtual working with network of colleagues located throughout the globe What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. An Inclusive & Progressive Place to Work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we re nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there. We re closing the gender gap whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
As a Senior Software Engineer Endur, this is a fantastic opportunity for an experienced energy trading Developer looking to expand their knowledge and be part of a strategic programme that will revolutionise the business. You will be working on a Greenfield, cloud-hosted Endur implementation, playing a key role in delivery from design through build to implementation and beyond. Whether you have worked with Endur or are looking to broaden your skill set, this is a great step for you and your career You will bring your expertise to the team, working hand-in-hand with dedicated business SMEs to drive the requirements and design for Shell s strategic ETRM solution Through a combination of focused Endur training and collaboration with existing specialists, you'll have the opportunity to build your knowledge in this leading ETRM system As a Developer, you will work alongside a team of highly skilled professionals who have pooled decades of experience from multiple Endur implementations to redefine best practices Additionally, the expansive reach of this programme will allow you to deepen your end-to-end trading lifecycle experience and expand your knowledge into new commodities What you'll be doing Collaborate with the Development Lead, business stakeholders, and IT teams to support the full project lifecycle from scoping and requirements gathering to development, testing, and user acceptance. Translate functional requirements into scalable technical designs and develop robust solutions through effective coding. Work closely with Business Analysts to refine requirements and ensure alignment with business needs. Diagnose and resolve critical issues in production environments, ensuring stability and performance of business-critical applications. Mentor and coach junior developers, fostering growth and knowledge sharing within the team. Drive innovation by proposing creative solutions to complex challenges and identifying opportunities for improvement. Build strong relationships with key stakeholders, keeping them informed and managing expectations throughout the development process. What you bring 9 12 years of overall IT Development experience, including at least 7 years of hands-on Endur development. Strong domain experience in energy trading markets, particularly European Gas covering gas networks, balancing, scheduling, capacity, transportation, pricing, position, P&L, and exposure management. Solid understanding of different trading instruments, including: (1) OTC transactions Including forwards, storage, swing deals, swaps, and simple options and (2) Exchange traded futures & options lifecycle including cascading Proven experience delivering solutions across the end-to-end project lifecycle. Proficiency in Core Java programming, with strong skills in design patterns, SOLID principles, JUnit, and test-driven development. Good working knowledge of SQL and database interactions. Demonstrated ability to develop solutions for complex business problems and support user acceptance testing. Experience in building end-to-end solutions in Agile environments. Strong stakeholder management skills, with the ability to communicate effectively and manage expectations. Experience working in Agile project delivery Familiarity with Azure Cloud and CI/CD pipelines using GitHub (preferred). ETRM/CTRM experience is highly desirable, though candidates with strong energy trading application backgrounds will also be considered. Exposure to Endur plugin development using JVS (Java Scripting OpenLink Endur) and OC (Open Components) is a plus. Willingness to grow Endur expertise through structured training and collaboration within a high-performing team. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a value-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organization to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programs.
Identify Gaps in all aspects of site performance (including service and people) for responsible geographical area and mandate, advice or offer Retailer/Dealers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailer/Dealer and Shell. Maximize all sales development potential whilst protecting Shells interests, through the coaching and motivating of Retailer/Dealer. Manage and maintain positive Retailer/Dealer relationships, supporting them to achieve and maintain top class site performance (including counselling and performance management of underperforming sites / Retailers). Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans. Ensure Retailer/Dealer implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals. Play a leading role in implementing the local retail strategy in order to secure the best possible network coverage while maximizing the shareholder interests. Ensure that Dealers and retailers actions do not damage Shells Reputation. Ensure that the retailers trains and develops their staff and understands the importance of people in delivering the Customer Commitment. What you bring We re keen to hear from individuals with extensive relevant experience and with the following skills experience, and knowledge: Selling and Negotiation. Channel Management. Applying Customer Value Proposition. Commercial & Economic Acumen. Managing Customer Experience. Retail Site Operations. Value Chain Understanding.
The Credit Data & Analytics team in SBO India is responsible for Global Shell Trading & Supply Credit risk analytics and reporting. The candidate can expect to be responsible for a diverse mix of activities. An ideal candidate is someone who is a strong self-starter, thrives working under pressure, can best utilizing their experience to enhance market/credit risk management. What you will be doing Perform a wide variety of daily risk reporting activities. Monitor the Market and Credit Risk Platform daily processes that run across Shell T&S businesses. Review and resolve errors/alerts/exceptions in coordination with stakeholders and IT teams. Play a coordination role among team members across the globe address and correct data integrity issues in a timely manner. Maintain/update various configurations for the Credit Risk Platform in coordination with external stakeholders. Validate daily movements for risk metrics and report key drivers and metrics to T&S senior management. Provide ad hoc analysis by running what if simulations and queries off SQL and Oracle Databases. Monitor & Support daily production of BI Reporting. Ensure activities are carried out with safety awareness and are performed in compliance with external regulation, the Shell Control Framework, SOX and Financial Reporting requirements and Shell Trading mandate and policies. What you bring At least 1-2 years techno-functional experience within finance. Freshers are welcome to apply. Bachelor s degree, preferably in Statistics, Economics or Mathematics, Finance or Business. MBA is a plus Experience working with SQL programming, ETL and BI tools (PowerBI, PowerApps, PowerAutomate). Risk management knowledge or experience would be a strong plus. Highly numerate, logical, have the ability to prioritize and multi-task. Understanding of Energy Markets business and trading management information systems. Be motivated to dig into conflicting data and convincingly explaining the story behind them . Degree or certification in finance, data analytics, mathematics or engineering disciplines. CFA or GARP certificates will also be an advantage. (FRM or ERP certification) Strong communication skills will make a real difference, helping the candidate nurture successful relationships with a range of business and finance stakeholders, confidently presenting complex ideas in ways that can be easily understood. This role is available both in Chennai SBO and Bangalore SBO offices. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. An Inclusive & Progressive Place to Work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. we're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there. we're closing the gender gap whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. we're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
Finance Operations Information Risk Management (FO-IRM) testing team sits under the umbrella of the Central Testing Excellence (CTE) Team, along with Manual Financial Controls and Application Embedded Controls testing teams. FO-IRM performs compliance testing of IT general controls (ITGC) for Shell s Sarbanes Oxley (SOX) attestation. It also performs process design evaluation and testing of IT components upon which ITGCs rely. What you'll be doing Delivering planned ITGC design effectiveness and operating effectiveness tests within agreed timelines by understanding the key risks and controls for the applications being reviewed Developing and executing test scripts, documenting test procedures, and evaluating results to identify control gaps and/or to assess the effectiveness of the controls Discussing and presenting observations and exceptions noted during testing with control operators and owners, including practical and actionable recommendations for a more robust control execution and to address deficiencies Building specialized process knowledge for ITGCs, which is required for value added risk and assurance support to the relevant process and business and serve as subject matter expert in specified areas of the Company s ITGCs where people within or outside the FO-IRM team can seek inputs. Onboarding new joiners and providing coaching and training when it comes to the end-to-end process and ways of working Performing peer review/quality assurance of control testing output of more junior specialists and providing them support when there are issues that need to be resolved, particularly on findings and recommendations raised during testing. Identifying, evaluating, and suggesting best business practices in various areas of the business under his/her responsibility. This includes driving and supporting other continuous improvement initiatives within the team and / or the processes being supported by the Compliance Specialist. What you bring Strong audit & governance background with 1 to 3 years of experience, specifically with strong knowledge of IT security and infrastructure and solid IT audit experience. Sound knowledge of internal controls/ internal audit methodologies, risk management together with practical knowledge in this area, including planning and executing audits/test/walkthroughs, and implementing control frameworks within the business/ process. Solid knowledge of SOX Methodology, SOX issues, IT Controls, and IT Risk IT literate and very proficient with MS Office Applications. Working knowledge of PowerBI usage and/or VBA Macros is also highly desired. Bachelors Degree or equivalent Currently a Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA) or Certified Risk and Information System Control (CRISC) or having a strong desire to work towards obtaining such certifications. qualified CPA, with CISA (Certified Information Systems Auditor) or CRISC (Certified Risk and Information System Control). qualified CPA, with CISA (Certified Information Systems Auditor) or CRISC (Certified Risk and Information System Control). Be flexible and able to get up to speed and provide the necessary support to the IRM organization since the nature and timing of deliverables requires a rapid on-boarding to be in place for the team to effectively produce required deliverables. Have good time management and prioritization skills to deliver results within a specified timeframe. Have strong interpersonal, communication and stakeholder management skills, vital for frequent interactions with global stakeholders at senior levels. The individual needs to be capable and credible in these situations, as we'll as with all other stakeholders throughout the business. Have a learner mindset and desire to contribute to continuous improvement initiatives. Be able to live out the core values of honesty, integrity, and respect; and be one with Shell in championing for diversity, equity, and inclusion. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. An Inclusive & Progressive Place to Work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. we're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there. we're closing the gender gap whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. we're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.