As Retail Store Format Manager, you will translate the customer insights of each customer missions and then will work closely with Mobility network in developing standard Mobility site formats and coordinate with in-store format for various site categories. Format manager will also work closely with the Alliance Manager, once the format & offers finalized, to identify and recruit co-locators to fulfill the customer missions.

What you'll be doing

Accountable to deliver on both country profitability and specifically on co-locator financial performance
Land on site CVPs, offer and formats relevant to the Indian Market, based on customer and data driven analysis
Develop layouts/prepare site format, offering and design standards
Develop and implement best in class Merchandising standards to enable superior customer experience at Shell Select sites
Rigorously monitor and analyze site performance and articulate any necessary correction plan to enhance business performance
Establish clear stakeholder engagement and communications in driving holistic collaborations- Lead in developing and executing projects that are assigned as we'll as own initiative- Ensure to leverage and utilize external agencies in delivering most efficient results
Provide consultancy for Network, Sales & Marketing including Operations team for the Format, Offers and Alliances expertise for all CO and DO networks
Maintain benchmarks of Shell s relative competitiveness for third party co-locators versus competitors, as we'll as regularly screen third party opportunities within the market that may improve our competitive advantage
Play a visible role in other local, regional and global initiatives as required
Lead the development of third party-based solution development. This includes the identification of challenges or opportunities that could be developed using third party support, and developing solutions with partners that are fit for purpose and add value to the business

What you bring

Experience in Retail marketing, preferably in format & offer and/or sales & operations
Excellent negotiation and interpersonal skills
Attention to detail and ability to interpret data in a meaningful and compelling way
Strong financial and analytical acumen
Good at planning and thinking ahead
Shows empathy and is supportive, action-oriented and gets things done
Strong people skill and builds effective relationships
Strong communication skills
Having great stakeholder engagement, both internal & external
Customer focus
Demonstrate self-accountability with strong credibility or proven willingness and capability to continue improvement

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. you'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. you'll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and
international teams.
Gain access to a wide range of training and development programmes.

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Retail Store Format Manager