Presales Support

Company Description

eSec Forte® Technologies is a Global Consulting and IT Security Services company based in Gurugram. We offer services in Cloud Security, Cyber Forensics, Malware Detection, Security Audit, Red Team Assessment, and more. Our partnerships with leading technology providers and certifications in various security standards showcase our expertise in the field.

Role Description

This is a full-time on-site Pre-Sales Engineer role located in Gurugram at eSec Forte® Technologies. The Pre-Sales Engineer will be responsible for providing proposal support, communication with clients, supporting sales activities, and delivering RFP responses. The role involves actively participating in the sales process, understanding client needs, and proposing Cyber and DFIR solutions.

Key Responsibilities

Customer Engagement:

Work closely with the sales team to understand customer requirements, business challenges, and technical needs. Participate in meetings with prospective customers to gather technical requirements and provide relevant solutions.

Solution Design & Technical Expertise

Provide technical expertise and recommendations to clients, showcasing how the company’s products and services can meet their needs. Design and deliver tailored solutions based on customer specifications.

Proposal Development

Collaborate with the sales and engineering teams to create and deliver customized proposals and RFPs (Request for Proposals), ensuring alignment with customer needs and expectations.

Proof Of Concept (PoC)

Coordinate and implement proof-of-concept engagements to demonstrate the functionality and value of the solution in a real-world scenario. Ensure successful delivery and technical validation of the PoC.

Technical Documentation

Prepare and deliver technical documentation, including system architecture diagrams, product configurations, and other materials that support the sales cycle.

Sales Support

Provide ongoing support during the sales process, assisting the sales team with answering technical questions, addressing concerns, and handling objections related to the product.

Collaboration

Work cross-functionally with engineering, product management, and support teams to ensure a smooth handoff from pre-sales to post-sales. Provide valuable feedback from customers to help improve products and services.

Training & Development

Stay up-to-date with the latest technology trends, products, and solutions. Regularly participate in training to enhance knowledge and technical expertise.

Experience

3+ years of experience

Qualifications

• Sales Engineering and Pre-Sales Support skills
• Strong Communication and RFP skills
• Experience working on Government Portal like

  GeM, eProcurement etc.

• Experience in IT security or related field is preferred
• Knowledge of Information Security technologies and solutions
• Bachelor's degree in Computer Science or related field