Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities:

· Provide detailed product and service information to potential clients, addressing their queries via calls, emails, and CRM platforms.

· Qualify and process incoming and assigned leads through proactive cold calling and follow-ups.

· Understand customer requirements and guide them through the initial stages of the sales or design process.

· Schedule meetings, consultations, and coordinate effectively with internal sales and design teams.

· Maintain accurate and up-to-date CRM records to track customer interactions, lead status, and sales progress.

· Ensure timely and efficient handover of qualified leads to the appropriate sales or design consultants with all necessary background information.

· Handle client concerns with professionalism, ensuring quick resolution to enhance customer satisfaction.

· Collaborate with internal teams to manage client expectations, improve communication flow, and meet deadlines.

· Share lead insights and feedback with sales and marketing teams to help refine strategies and enhance conversion rates.

· Work toward monthly targets by converting qualified leads and supporting end-to-end sales closure.

Requirements:

· 1–3 years of experience in pre-sales, client coordination, CRM, or inside sales

· Proficient in CRM tools and Microsoft Office Suite

· Excellent communication, interpersonal, and organizational skills

· Strong follow-up skills and attention to detail

· Ability to handle multiple tasks and work collaboratively with different departments

Job Type: Full-time

Pay: From ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

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