3 years
2 - 0 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
Roles & Responsibilities:
· Provide detailed product and service information to potential clients, addressing their queries via calls, emails, and CRM platforms.
· Qualify and process incoming and assigned leads through proactive cold calling and follow-ups.
· Understand customer requirements and guide them through the initial stages of the sales or design process.
· Schedule meetings, consultations, and coordinate effectively with internal sales and design teams.
· Maintain accurate and up-to-date CRM records to track customer interactions, lead status, and sales progress.
· Ensure timely and efficient handover of qualified leads to the appropriate sales or design consultants with all necessary background information.
· Handle client concerns with professionalism, ensuring quick resolution to enhance customer satisfaction.
· Collaborate with internal teams to manage client expectations, improve communication flow, and meet deadlines.
· Share lead insights and feedback with sales and marketing teams to help refine strategies and enhance conversion rates.
· Work toward monthly targets by converting qualified leads and supporting end-to-end sales closure.
Requirements:
· 1–3 years of experience in pre-sales, client coordination, CRM, or inside sales
· Proficient in CRM tools and Microsoft Office Suite
· Excellent communication, interpersonal, and organizational skills
· Strong follow-up skills and attention to detail
· Ability to handle multiple tasks and work collaboratively with different departments
Job Type: Full-time
Pay: From ₹20,000.00 per month
Benefits:
Schedule:
Work Location: In person
The Woodenstreet Furniture's Pvt.Ltd.
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