Presales Executive (E-commerce & Digital Sales)

Position Overview

We are seeking a detail-oriented and proactive Presales Executive to manage our online product presence, coordinate with internal teams, and drive customer engagement. The role requires handling website and marketplace listings, coordinating with designers for digital assets, updating customers regularly, and supporting online sales growth.

• Create and maintain accurate

  website and marketplace product listings

  (images, descriptions, pricing, and specifications).
• Coordinate with the

  graphic design team

  to develop product creatives, banners, and other promotional materials.
• Maintain an organised

  digital product catalogue

  and keep records updated.
• Manage and share

  regular product updates

  with customers through WhatsApp and other communication channels.
• Monitor and analyse product performance across platforms to suggest improvements for better visibility and sales.
• Support presales activities, including responding to customer queries and requests for product information.
• Ensure timely execution of promotional campaigns in line with marketing and sales objectives.
• Collaborate with sales and marketing teams to enhance product reach and

  increase online sales conversions

  .

• Bachelor’s degree in Business, Marketing, E-commerce, or related field.
• Prior experience in

  e-commerce sales, presales, or product listing management

  preferred.
• Strong understanding of online sales platforms and digital marketplaces.
• Proficiency in MS Excel, Google Sheets, and listing management tools.
• Good communication skills (written and verbal) with customer-centric thinking.
• Basic knowledge of Canva/Photoshop (added advantage).
• Ability to multitask, stay organised, and work collaboratively with teams.
  

• Opportunity to work in a growing digital-first business.
• Exposure to multiple online sales platforms and customer engagement strategies.
• Collaborative work environment with growth opportunities.

Salary- 15k-22k per month.