Presales Analyst

Solutions Engineering Analyst

Key Responsibilities:

• Collaborate with sales and business development teams to understand client requirements and propose suitable solutions.
• Analyze customer data, systems, and processes to identify integration opportunities and technical fit.
• Assist in preparing solution presentations, product demonstrations, and technical documentation.
• Support the pre-sales process by preparing proof-of-concept (POC) models and responding to RFPs/RFIs.
• Translate business requirements into technical specifications for internal teams.
• Work with product and engineering teams to relay customer feedback and help refine features.
• Monitor solution implementation and ensure alignment with proposed architecture.
• Provide technical support and guidance during customer onboarding and post-implementation.
• Continuously improve internal tools, processes, and documentation related to solution delivery.

Qualifications:

• Bachelors degree in Computer Science, Engineering, Information Systems, or a related field.
• 13 years of experience in a solutions engineering, business analyst, or pre-sales support role.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Familiarity with APIs, data integrations, and cloud-based platforms (e.g., AWS, Azure, GCP).
• Knowledge of CRM, ERP, or enterprise SaaS platforms is a plus.
• Ability to understand complex technical concepts and explain them to non-technical stakeholders.

Preferred Skills:

• Experience with

  Presales

• Familiarity with

  RFX, RFQ

• Knowledge of

  writing Business proposals