Pre-Sales & Demo Specialist

Company Description

USR INFOTECH™ specializes in transforming Performance Management Systems (PMS) and OKR practices with AI-driven technology and expert HR services. As a Zoho Marketplace Partner, we extend the capabilities of Zoho People to deliver advanced goal-setting, continuous performance reviews, and personalized development plans. Based on over 13 years of experience, our solutions offer customized workflows, guided implementation, and managed services to enhance HR operations for enterprises, SMBs, and partners.

Role Description

This is a full-time, on-site role for a Pre-Sales & Demo Specialist – HR Tech (Zoho Ecosystem) located in Bengaluru. The Pre-Sales & Demo Specialist will be responsible for delivering informative and engaging product demonstrations, providing customer service, and assisting with sales management. This role involves active communication with clients, understanding their needs, and providing training and support. Daily tasks include preparing demo environments, conducting demos, gathering customer feedback, and collaborating with sales teams to drive product adoption.

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Responsibilities:

• Deliver impactful product demos to CXOs, Zoho resellers, and partners.
• Build demo scripts, ROI stories, and use cases.
• Train Zoho reseller teams on advanced PMS/OKRs.
• Support global sales efforts across time zones.

Requirements:

• 1–3 years in pre-sales / demo roles (Zoho People or HR Tech SaaS).
• Excellent demo delivery and storytelling skills.
• Zoho People Certification preferred.
• Awareness of Zoho CRM, Books, and LLM platforms is an advantage.
• Must be comfortable with sales-driven environment and global timing flexibility.

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Qualifications

• Strong Communication and Customer Service skills
• Experience in Sales and Sales Management
• Ability to provide effective Training and support to clients
• Excellent interpersonal skills and ability to work collaboratively
• Knowledge of HR technologies and the Zoho ecosystem is a plus
• Proficiency in creating engaging and informative product demonstrations
• Proven track record of managing pre-sales activities successfully
• Bachelor's degree in Business, HR, or related field

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Work Location:

Dhi Innovations Park, Arekere Gate, Bannerghatta Road, Bengaluru, Karnataka 560076 – with global customer exposure (ME, East Asia, USA/Canada).

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Employee Benefits:

• Competitive, industry-standard salary package.
• Provident Fund (PF) contributions.
• Comprehensive insurance coverage.
• Performance-linked bonus.
• Opportunity to grow in a global SaaS product company with 13+ years of credibility.