Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in hyderabad
>
Nxtwave Disruptive Technologies
>
Pre-Onboarding Executive || WFO

Pre-Onboarding Executive || WFO

Nxtwave Disruptive Technologies

1 - 2 years

1 - 3 Lacs

hyderabad

Posted:-1 days ago| Platform:

Apply

Skills Required

communication skills problem solving customer handling telecalling objection handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

What are we looking for?

Pre-Onboarding Executive

We are looking for empathetic and detail-oriented individuals who can:

Clearly communicate program details, compliance, and policies to both students and parents.
Ensure 100% transparency, eliminate miscommunication, and gain explicit consent before program registration.
Work with discipline, empathy, and precision in a high-growth EdTech environment.
Prior experience in calling/customer-facing roles with basic knowledge of Google Sheets is required. Experience in EdTech is preferable but not mandatory.

What will you be doing?

Conduct structured
verification calls
with students and parents to explain program, policies, fees, EMI setup process, placements/internships, and support services.
Collaborate closely with the different teams for seamless handover to the next department.
Provide feedback to improve communication scripts and internal alignment.
Support in audit processes
related to communication quality and compliance.
Stay flexible in handling
calls, audits, and messaging responsibilities
based on department requirements.
If any escalations arise during the call, take ownership to resolve concerns and retain the student, ensuring smooth continuation of the registration process.
Take complete ownership of the lead until it is successfully handed over to the next department

Languages Known:

Native speaker of
Telugu / Tamil / Kannada / Malayalam / Marathi / Hindi (any one or multilingual)
Good proficiency in English is an added advantage.

Work Location & Working Days:

Work Location : Hyderabad
6-Day Work Week with rotational weekly off (depending on business inflow).

More Jobs at Nxtwave Disruptive Technologies

Placement Officer

Hyderabad, Visakhapatnam, Vijayawada

1 - 5 yrs

INR 5 - 7 Lacs

Talent Acquisition Executive

Satara, Pune, Mumbai

2 - 4 yrs

INR 2 - 4 Lacs

Talent Acquisition Executive

Pune, Nagpur, Mumbai

2 - 4 yrs

INR 2 - 4 Lacs

Business Development Associate - Marathi - Presales - Work From Home

Mumbai

Experience: Not specified

INR 3 - 6 Lacs

Payroll Executive

Hyderabad

1 - 3 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.