PPSM Manager

Skill required:

Sales Operations - Sales Enablement

Designation:

PPSM Manager

Qualifications:

Any Graduation

Years of Experience:

13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

As the Team Lead, and a key member of the Sales Operations Transformation team, this role focuses on leading transformation and optimizing the sales operations functions of external clients by reimagining existing delivery processes and operating models. The resource will work on transformation across end-to-end sales lifecycle processes and lead initiatives that enhance efficiency, effectiveness, customer experience and insight-driven decision-making.

• End-to-End Transformation Leadership: Manage complex, large-scale transformation programs on Sales Operations / Sales Excellence deals, balancing competing priorities and leading cross-functional teams to deliver successful, high-impact outcomes.
• Strategic Planning & Execution: Define and own the overall transformation strategy, ensuring alignment with client business objectives and operational goals. Oversee the execution of transformation programs, delivering measurable value within agreed scope, timelines, and budgets.
• Process Optimization & Standardization: Drive initiatives in process standardization, reengineering, automation (RPA), and operational consolidation to enhance efficiency and scalability across the full sales lifecycle, including Sales Support, Pricing & Quote Management, Bid & Proposal, Contract Management, Order Management, and Incentives Management
• AI & Emerging Technology Integration: Champion the adoption of AI, GenAI, Agentic AI, and intelligent automation solutions to enhance sales productivity, reduce cycle time, and drive innovation in delivery models.
• Data-Driven Insights & Reporting: Lead data analytics, visualization, and reporting initiatives to provide actionable insights, improve decision-making, and optimize revenue performance. Drive the industrialization and repeatability of reporting frameworks and metrics.
• Stakeholder Engagement & Influence: Build trusted relationships with senior client stakeholders and internal delivery leaders. Influence strategic decisions and secure buy-in for transformation roadmaps and change management initiatives.
• Asset & Capability Development: Contribute to the creation and development of Transformation assets and reusable frameworks. Support strategic initiatives by co-developing GenAI-powered tools and future-ready transformation products. What are we looking for
• Sales Operations Expertise: Deep understanding of end-to-end sales lifecycle processes including Sales Support, Pricing & Quoting, Bid & Proposal Management, Contract Lifecycle, Order Management, and Incentives.
• Transformation Experience: Proven experience in leading or supporting large-scale sales operations transformation projectspreferably for external clientswith a focus on process standardization, consolidation, and operating model redesign.
• Technology & Automation Proficiency: Familiarity with CRM (e.g., Salesforce), CPQ tools, workflow automation, RPA platforms, and AI/GenAI/Agentic AI solutions to streamline operations and enhance productivity.
• Analytical & Data-Driven Mindset: Strong skills in data analysis, business intelligence, and visualization using tools like Power BI, Tableau, or equivalent. Ability to generate actionable insights and drive decision-making.
• Project & Program Management: Demonstrated ability to manage complex programs, align cross-functional teams, and deliver outcomes within scope, time, and budget. Good to have PMP / Agile certification.
• Stakeholder Management: Experience engaging with senior client stakeholders, building strong relationships, and influencing decisions at the executive level.
• Strong Interlock with various Business units, stake holders & Communication Skills: Strong written and verbal communication skills, with the ability to translate complex operational challenges into clear, strategic narratives.
• Leadership & Team Development: Ability to mentor and lead high-performing teams in a dynamic, matrixed environment. Passion for building capabilities and driving continuous improvement.
• Innovative & Future-Focused: Interest in leveraging emerging technologies and contributing to asset and product development initiatives that shape the future of sales operations.
• Good understanding of Go to Market models, sales operation strategy Roles and Responsibilities:
• Lead strategic, transformational projects aimed at delivering measurable improvements in business outcomes through operational and technological excellence.
• Manage the complete project lifecyclefrom inception to executionensuring the successful integration of technology and functional delivery, aligned with stakeholder expectations.
• Define and drive solution strategy, evaluating scalability, fit, and replicability across multiple workstreams and functional areas to ensure long-term impact.
• Collaborate with global, cross-functional, and specialized teams to achieve shared goals and deliver best-in-class outcomes for clients.
• Own key project components, including staffing, financials, timelines, and milestone tracking, ensuring seamless execution within defined parameters.
• Engage and communicate effectively with senior client stakeholders and Accenture leadership to provide updates, flag risks, and secure ongoing buy-in.
• Continuously explore innovative approaches and emerging technologies, including automation and AI, to maximize value creation and return on investment.
• Actively lead process improvement and innovation efforts, leveraging technology to enhance efficiency, productivity, and customer experience.
• Develop and adapt new solutions, using existing methods and frameworks where applicable to meet evolving business needs.
• Monitor and manage team performance, ensuring high-quality outcomes aligned with defined KPIs and service levels.
• Foster a culture of continuous improvement by providing and seeking actionable feedback in all interactions.
• Ensure alignment with strategic direction set by senior leadership and translate those goals into actionable initiatives within your team.
• Interact regularly with offering leads, peers, and client stakeholders, ensuring effective collaboration and relationship management.
• Operate with autonomy in day-to-day responsibilities, while seeking guidance for complex or new challenges as needed.