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Lobo Staffing Solutions (LSS)
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Possession Evangelist

Possession Evangelist

Lobo Staffing Solutions (LSS)

3 - 7 years

4 - 7 Lacs

Navi Mumbai Thane Mumbai (All Areas)

Posted:2 months ago| Platform:

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Skills Required

Customer Relationship Possession Registration Documentation CRM Aftersales Post Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities: Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession. Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements. Responsible in maintaining MIS and closely work for Preparation of Final work Report.. Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Responsible for handling customers of Lawns & Beyond project contains entire customer data base. Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Managing post booking customer services till delivery /possession stage. Collection of payment dues, against demands generated with construction progress. Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, and Bank Loan processing of document. Interested candidates can connect on -7666735663 OR can share there profiles on nidhi.shukla@lobostaffig.com

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Lobo Staffing Solutions (LSS)

www.lobostaffingsolutions.com

Staffing and Recruiting

New York

50-100 Employees

118 Jobs

Key People

Sarah Johnson

CEO
Michael Smith

Chief Operating Officer

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