POS Development Manager

Job Requirements

• Evaluate the different technology options available in the market. This involves comparing features, benefits, and costs, and making recommendations based on the specific needs of the retail system.
• Understanding and analysing the business requirements for various retail systems-POS, Customer Order Management, customer relationship management, Gold Scheme System (GHS System), Jewellery Service Team etc.
• Drafting Functional Specification Document based on the inputs of end users Retail, Commercial & other teams
• Conducting rigorous testing to identify and fix any bugs or issues in the retail system functionalities. This ensures the system operates smoothly and meets the business needs.
• Collaborating with other departments and teams, such as database administrators, network administrators, and software architects, to integrate the retail system functionalities with existing systems and ensure seamless data flow.
• Creating detailed documentation for the developed functionalities, including user guides and technical specifications. This helps users and developers (external & internal) to understand the system and troubleshoot any issues.
• Working closely with cross-functional teams, such as business analysts, project managers, and quality assurance testers.
• Retail Domain Knowledge
• Having 1 year experience in BTQ Support side
• Quick understanding capability
• All tickets related on POSS Application to be closed within 24 hours

Overall Summary:

• Gathering requirements from various stakeholders

• Prioritizing

  the developments

• Preparing the FSD (Functional Specification Document)

• Signing off the FSD with respective stakeholders

• Explaining the development product to the IT team

• Sign-off with IT

• Conducting User Acceptance Testing (UAT)

• Gathering and discussing

  feedback

  with IT UAT sign-off

• Planning for release

• Sharing manuals with stores and stakeholders

• Training users

Monitoring

1. Good communication & training skills
2. Good business commercial acumen.
3. Experienced in using Well Store Connect for retail operations. At least 3 years of relevant experience in managing multiple stakeholders.
4. Strong analytical and testing skills.
5. Working experience on POSS development, IT Project Management in retail industry will be an added advantage.

6. Application knowledge

   First and foremost, Testers must be intimately familiar with the type of Application theyre going to be testing.

7. Documentation skills

   a large portion of their job relies on recording and reporting the problems they find, Testers must have advanced documentation skills.

8. Problem-solving skills

   need to work with developers and other colleagues to find solutions to the glitches they find.