Job
Description
Role Overview
We are seeking a Project/Program Management Analyst to support the planning, execution, monitoring, and reporting of multiple projects and programs within our IT portfolio. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency with project management tools to ensure delivery of maximum value and benefits from initiatives.Primary ResponsibilitiesProject & Program CoordinationUtilize industry-recognized project management tools to manage and monitor projects.Understand and align with the objectives and scope of the portfolio, programmes, and projects.Track and monitor strategic initiatives in line with business priorities.Report on portfolio, programme, and project health to stakeholders.Support project governance, setup, monitoring, and maintenance of project data.Attend project meetings, capture meeting notes, document action items, and ensure timely follow-up until closure.Identify and maintain key milestones, dependencies, and assess business impact.Track progress of milestones, tasks, risks, issues, and open items; provide regular updates and escalate as necessary.Support program managers with risk management strategies, resource allocation, and achieving deliverables.Maintain comprehensive program documentation, plans, and RAID logs (Risks, Assumptions, Issues, Dependencies).Management ReportingPrepare high-level status reports and executive presentations to update senior leadership on progress.Create and update executive reporting packs and documentation.Maintain the Project Portfolio Register.Review project status and progress with project managers and relevant teams.Gather, analyse, and interpret project data to identify trends, issues, and areas for improvement.Skills & CompetenciesProgram & Process Knowledge: Strong understanding of project/program management methodologies and processes.Communication Skills: Excellent written and verbal communication for effective collaboration with stakeholders.Presentation Skills: Ability to create and deliver clear, impactful presentations.Analytical Skills: Strong business/process analysis skills for informed decision-making.Problem-Solving: Proven ability to identify challenges and implement effective solutions.Adaptability: Flexible in adjusting to shifting priorities and environments.Attention to Detail: Precision in managing documentation and tracking tasks.Organizational Skills: Ability to prioritize multiple tasks and meet deadlines.Interpersonal Skills: Strong collaboration skills across diverse teams.Technical Proficiency: Familiarity with Microsoft Project, PlanView, Smartsheet, and advanced Microsoft Office Suite skills (Word, Excel, PowerPoint).Work Experience & Technical KnowledgeEssential:2-3 years of relevant project management experience.Excellent command of spoken and written English.Strong organizational and planning skills.Ability to work independently in complex environments and adapt to changing priorities.Advanced proficiency in MS Office (Word, Excel, PowerPoint).Desirable:Experience with project management tools (Microsoft Project, PlanView, Smartsheet).Knowledge of Power BI for data analysis and visualization.Experience in managing schedules, progress tracking, and reporting.