PLCs and Control Systems Engineer

As a Site Support Engineer in Mazgaon, Maharashtra, you will play a crucial role in maintaining the smooth operation of hardware and software systems on-site. Your main responsibilities include: - Act as the primary point of contact for the client on-site, fostering strong relationships and ensuring client satisfaction. - Provide on-site technical assistance for hardware, software, and network-related issues to minimize downtime. - Address client concerns promptly and effectively to maintain operational efficiency. - Collaborate with internal teams, vendor teams, and client teams to ensure seamless operations. - Diagnose and resolve technical problems independently or with other IT teams to ensure quick resolution. - Monitor system performance and production to proactively identify and address potential issues. - Coordinate hardware maintenance tasks to minimize disruptions to client operations. - Provide training and guidance to the client on technical systems and processes. - Be available for rotational shifts, flexible hours, and emergency support to meet client needs. - Adhere to client-specific holiday schedules for continuous support. Qualifications Required: - Education: Diploma / ITI in Electrical Engineering / BE - Experience: 1 to 2 Years Skills Required: - Proficiency in electrical and mechanical concepts and systems. - Strong understanding of instrumentation functionalities and troubleshooting. - Ability to diagnose and resolve mechanical and electrical issues. - Experience in troubleshooting hardware issues and ensuring timely resolutions. - Knowledge of preventative maintenance techniques and procedures. - Familiarity with various production line hardware types, their properties, and functionalities. - Understanding of PLCs and other control systems. - Effective communication skills for clear information exchange. - Basic knowledge of relevant software tools and systems for effective onsite operations.,