Platform Services Lead for Data Platform

You will be the Platform Services Lead for Data Platform and Standards at our company, taking on the responsibility for managing end-to-end service delivery and platform operations for core data governance technologies. This includes overseeing Data Quality, Catalogue, Privacy, Lineage, and Retention services. Your role will involve defining and implementing a service resilience strategy, covering aspects such as monitoring, alerting, capacity management, disaster recovery, and failover design. As the Platform Services Lead, you will be tasked with establishing and enforcing SLAs, KPIs, and operational performance metrics across the platform estate. Collaboration with Engineering, IT Service Owners (ITSO), and Cybersecurity teams will be essential to embed observability, DevSecOps, and compliance practices within the platform. Driving the adoption of self-healing mechanisms, automated remediation processes, and infrastructure-as-code practices will be part of your responsibilities to enhance uptime and reduce operational overhead. Additionally, you will lead incident and problem management processes, which includes conducting root cause analysis, managing stakeholder communications, and implementing corrective actions as needed. Ensuring platform change management and maintaining environment stability in alignment with regulatory and audit requirements will also fall under your purview. This role requires a seasoned professional with a strong background in platform services and data governance technologies, as well as a proactive approach to driving operational excellence.,