Platform Engineer III

Paychex It Solutions

8 - 12 years

25 - 30 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

it services automation networking linux windows troubleshooting oracle microsoft technical support python

Work Mode

Work from Office

Job Type

Full Time

Job Description

A seasoned position requiring in-depth knowledge and experience in compute system technologies. Works independently and responsible for installing, configuring, troubleshooting and maintaining systems, infrastructure, middleware, and networking components in support of business requirements. Works within an agile team to provide infrastructure needs. Performs incident resolution, patching, configuration changes, and infrastructure upgrades. Provides technical support during both critical and non-critical business hours. Proactively identifies and automates the resolution of availability and performance failures throughout the environment. This position will expose the candidate to all server based operating systems (Linux, Windows) at Paychex and will require the development of skills to support, administer, and engineer cross-platform OS solutions. Responsibilities

Responsible for troubleshooting, installing, configuring, and maintaining operating systems, physical and virtual infrastructure, middleware, and networking components to fulfill business requirements.
Provides complex technical support during critical and non-critical business hours on server hardware, operating systems, and software. Will be proactive and reactive for problem alerting, analysis, resolution, and follow up to ensure platform stability.
Performs complex application and storage system upgrades (hardware/software)
Embrace Continuous Delivery principles such as Version Control, Continuous Integration, and Testing (smoke, sanity, regression), using tools like Git, Artifactory, Puppet, and Ansible to deliver robust IT solutions.
Creating/developing automation using scripting languages (Bash, Powershell) and programming languages (Python) to enhance system functionality and advance our self-service, automation, and orchestration capabilities.
Utilize the latest technologies from leading companies such as Arista, F5, HPE, Infinidat, Microsoft, Oracle, Red Hat, along with open-source innovations critical for delivering our IT services.
Demonstrate expert troubleshooting skills across Windows, Linux and Networking devices. Actively engage with your colleagues to tackle challenges and issues, taking initiative to identify options and to achieve objectives, often using data-driven insights.
Participate in the root cause analysis, document the key outcomes, and transfer the discoveries and findings to the functional teams.
Identify the operational issues and develop effective, long-term solutions aimed at resolving these issues as well as address complex incidents to ensure sustainability and efficiency in our operations.
Work with vendors independently to identify and address issues, ensuring timely resolution.
Mentors the team on implementations requiring a bigger picture view and facilitates cross training sessions for more junior members of the team. Qualifications
- Bachelors Degree - Required
- 8 - 12 years of experience in Infra systems/Networking.
- English proficiency: Effectively communicate with the team, partners, and leaders including both verbal and written methods. Live the Paychex Values
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

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Platform Engineer III