Pharmacist Customer Support

Role: Pharmacist Customer Support

Location: Truemeds, Urmi Corporate Park Solaris, Saki Vihar Road, Opp. L&T Flyover, New Mhada Colony, Budhia Jadhav Wadi, Marol, Powai, Mumbai – 400072

Map Location - https://maps.app.goo.gl/5ZefckVAVSzaJmfEA

Kindly note that this will be a Work form Office Opportunity

Working days: 6 Days Working hours: 9 hours/day (Rotational Shifts)

CTC: 3.12 LPA i.e. 26k (22.2k in-hand) + 5 thousand retention bonus

*Performance Linked Incentive (PLI) is payout basis the employee performance. The above number represents the average payout per annum (payable monthly) within the existing team. The actual number can be variable, but can go as high as Rs 1L per month basis performance.

**Shift allowance is eligible if employee works in the afternoon shift.

Position Overview: As a pharmacist, you would have the opportunity to work with a team with immense learning opportunities in the emerging field of Telemedicine. Truemeds rewards and recognizes its employees and their contributions towards advising the patients & the company, more than any peer in the e-pharmacy industry.

Job Requirements:

• Cases will be assigned through the system, where you will be required to call the patients, the pharmacist should be able to read the prescriptions which are attached to the order.

• The pharmacist should build a rapport with the patient and observe the medicines that were ordered by the customer. Based on the medicines ordered by the patient, you will be required to pitch the substitutes of the same salt & and strength for the medicines that they have ordered. All the substitutes that are recommended are doctor recommended substitutes.

• An Integral part of this job will be to explain & and convince the customer to take the substitutes & to explain to them how much they can save on their medicines if they opt for the same.

• Must have sound medical knowledge, like the difference between pediatrics & and geriatrics or the difference between SR & PR & other relevant clinical responsibilities.

Qualifications:

• A reasonable pharmacist degree is mandatory.

• Good communication skills.

• Should understand at least two languages. (Hindi, English); Knowledge of any additional language is an advantage.

• Should be flexible with shifts.